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Balmoral Hotel San José CR, Historic District

3.5 star property

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Photo gallery for Balmoral Hotel San José CR, Historic District

Flat-screen TV
Vineyard
Suite Belford | In-room safe, desk, laptop workspace, soundproofing
Exterior
Suite Belford | In-room safe, desk, laptop workspace, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
Central Ave, between 7th and 9th St, San José, San Jose, 3344-1000
  • Morazan Park
    ‪3 min walk‬
  • National Theater
    ‪3 min walk‬
  • National Museum of Costa Rica
    ‪5 min walk‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe

Deluxe | In-room safe, desk, laptop workspace, soundproofing

Deluxe

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, soundproofing

Junior Suite

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, laptop workspace, soundproofing

Presidential Suite

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Belford

Suite Belford | In-room safe, desk, laptop workspace, soundproofing

Suite Belford

  • 74 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room (Plus)

Standard Room (Plus) | In-room safe, desk, laptop workspace, soundproofing

Standard Room (Plus)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Plus

Deluxe Plus | In-room safe, desk, laptop workspace, soundproofing

Deluxe Plus

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite

Family Suite | Living room | Flat-screen TV

Family Suite

  • 90 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Superior Plus

Superior Plus | In-room safe, desk, laptop workspace, soundproofing

Superior Plus

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Suite 514

Suite 514 | In-room safe, desk, laptop workspace, soundproofing

Suite 514

  • 39.8 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Gales

Suite Gales | In-room safe, desk, laptop workspace, soundproofing

Suite Gales

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior

Superior | In-room safe, desk, laptop workspace, soundproofing

Superior

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Balmoral Hotel San José CR, Historic District

Art Deco hotel with free breakfast and free valet parking
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas and free valet parking are also provided. Additionally, 2 coffee shops/cafes, a 24-hour business centre and a conference centre are on-site.
Balmoral Hotel San José CR, Historic District offers 119 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Balmoral Hotel San José CR, Historic District. During your stay, you're just a quick walk from Casino Fiesta. Features include free WiFi in public areas and free valet parking, plus 2 coffee shops/cafes.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at EL PATIO DEL BALMORAL
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests love the breakfast and restaurant
  • Steps from Pre-Colombian Gold Museum and Plaza de la Cultura
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 5909 square feet (549 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Balmoral Hotel San José CR, Historic District. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star San José hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 6:00 AM to 11:00 AM.
EL PATIO DEL BALMORAL – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered valet parking on site
  • Limited on-site parking

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • EL PATIO DEL BALMORAL

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (5,909 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1955
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 100 per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: USD 15 (one-way)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Balmoral Hotel San José CR, Historic District offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Balmoral Hotel
Balmoral Hotel San Jose
Balmoral San Jose
Hotel Balmoral

Balmoral Hotel San José CR, Historic District Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1003 reviews
Rating 8 - Good. 315 out of 1003 reviews
Rating 6 - Okay. 162 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in a good location, friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

Barna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top knot h with friendliness

Easy check in. Excellent condition of hotel in walking fustance of many historic iilding & national museums. Everyone siper frienfly.
Stayed 1 night in Feb 2025

10/10 Excellent

Howard

Stayed 2 nights in Feb 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property and the location but my favorite thing about this property is the staff. So professional, friendly and kind. Really made my stay enjoyable. I love the restaurant, El Patio. The food is fresh and delicious, but again, the staff stands out, especially Marlon, who went above and beyond to make sure I had an amazing dining experience. Thank you so much, Marlon, El Patio and Balmoral Hotel.
Stayed 1 night in Jan 2025

8/10 Good

Lonita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In historic district
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Stayed 3 nights in Feb 2025

10/10 Excellent

Stevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Jan 2025

6/10 Okay

Christopher

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in the city.

The entire staff was very friendly. Hotel is older and in the city. Walkable. Parking was convenient. Breakfast was included. Very simple w 4 choices plus coffee and juice.
Stayed 1 night in Feb 2025

6/10 Okay

Aaron

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The property wasn't as clean as i would like and the management wasn't as prompt to my questions.
Stayed 5 nights in Dec 2024

2/10 Terrible

Elisha

Disliked: Staff & service

Very unhappy with this hotel and hotels.com

We tried 2 times a full week before our stay to cancel because of a death in the family. Even received a note from Hotels.com that they sent it to the hotel to cancel. Zero response. Only check in messages and how was your stay responses. I fault both the hotel and Hotels.com for not responded or refunding under these conditions. I even sent the obituary as proof.
Stayed 1 night in Feb 2025

6/10 Okay

Keith

Liked: Cleanliness, room comfort
Disliked: Staff & service

Restaurant experience, horrible.

Everything was decent just decent however once again the service in the restaurant as we were there before and I just wrote it off to a bad day, was horrible. No lie 57 minutes as we saw the clock when we sat down to get cold pancakes with fruit and one plate of scrambled eggs with rice. Two other couples screaming as well. Our waitress ignored us over 25 minutes, just to bring me a cup of tea and coffee when we first sat down. Another waitress saw how upset we were and finally brought me the tea and then the orange juice which took another 15 minutes, which is part of your breakfast.I don’t know why anyone will go here. I can’t believe anyone has a good experience from what I’ve seen and experienced myself now. They need to fire everyone in that restaurant.
Stayed 1 night in Jan 2025

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for two nights and it was a comfortable stay after a late flight. Very close to a lot of shops and restaurants. Staff were friendly too. Rooms were clean, breakfast was good. A/C and TV were good.
Stayed 2 nights in Jan 2025

4/10 Poor

Pamela

Stayed 1 night in Jan 2025

2/10 Terrible

Kyle

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We arrived at the checkin desk and there was one person working and a couple checking in. She asked us to sit and wait and she would call us up to the counter. Another couple was in the seating area and they said they were waiting because their room was not ready and they had already checked in, we were next. While we were waiting another couple came in and were helped before we were, not a huge deal, another checkin agent also arrived as there was only one person doing checkins. While checking in I was asked to pay for the room, I told them I booked on Expedia and it should be paid. She was very unfriendly and said the room was not paid for and wanted to know how I was going to pay. I said again that it was paid for. Her associate helped her find that the room was in fact paid for. She was very unfriendly. That evening around 8:00 PM the phone in the room rang and it was Anna from the front desk, same girl that checked us in. She said our card was declined and I had to come down to the front desk and pay for the room. She was VERY unfriendly this time. I told again the room was paid for.She said it was not and If I wanted to stay the night I had to come down to the front desk. She was very rude. I was almost dressed to head down and the phone rang again and it was Anna, she said it was a mistake, the room was paid for. I went down anyway to talk to her. I was not asked for a card to cover any additional expenses and needed to know how she had my credit card information. She
Stayed 2 nights in Jan 2025

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

scott

Liked: Cleanliness, staff & service, room comfort

Great Hotel to explore downtown San Jose

The location is perfect for exploring downtown San Jose. Just a few minutes walk to museums and the central avenue stores. Check in was a bit stressful and chaotic and our agent was not very friendly but after that the stay was great. All the rest of the staff were very friendly and helpful. The hotel is older and it shows, but our room was great despite the age. We booked a deluxe room and it was huge, with a nice glassed in balcony. It had lots of outlets, a full sized refrigerator and a microwave. It was quiet at night. The hotel restaurant is quite nice. A bit more expensive than street restaurants, but that is normal. The service and food were good and it was nice to have a good meal in our hotel, especially on our first night.
Stayed 2 nights in Jan 2025

4/10 Poor

Cindy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not coming back for sure

Hotel is out of date. A good was TERRIBLE .
Stayed 1 night in Jan 2025

6/10 Okay

Esther, Sydney

Liked: Staff & service
Disliked: Amenities
The people are very friendly but the hotel and the beds and linnen need desperately to be upgraded, towles are clean but fall apart bed is old ect
Stayed 5 nights in Jan 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. Our room was good. The restaurant on this property was just perfect. Food was perfect. We were here 5 nights museums are walkable. Easy to catch a tour here. We would come back. A real gem.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ronald

Stayed 1 night in Jan 2025

6/10 Okay

William

Disliked: Room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Gina

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Very spacious, clean and easy for walking around. Dinner and breakfast was amazing
Stayed 1 night in Jan 2025