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Casa Conde Hotel & Suites

3.5 star property

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Photo gallery for Casa Conde Hotel & Suites

Outdoor pool, pool loungers
Interior entrance
1 bedroom, premium bedding, down duvets, minibar
Reception
Couples treatment room(s), body treatments, aromatherapy

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Kitchen
  • Gym
  • Pet-friendly
  • Air conditioning

Explore the area

Map
South-west of Peace Park, Suroeste del Parque de la Paz, San José, San Jose, 74 - 1400
  • Central Park
    ‪4 min drive‬
  • National Museum of Costa Rica
    ‪4 min drive‬
  • Sabana Park
    ‪6 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Suite, 2 Bedrooms

Standard Suite, 2 Bedrooms | 1 bedroom, premium bedding, down duvets, minibar

Standard Suite, 2 Bedrooms

  • 54 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | 1 bedroom, premium bedding, down duvets, minibar

Master Suite

  • 54 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 Bedroom

Junior Double Room, 1 Bedroom | 1 bedroom, premium bedding, down duvets, minibar

Junior Double Room, 1 Bedroom

  • 54 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Conde Hotel & Suites

Family-friendly aparthotel connected to the convention centre in San José with a full-service spa
This smoke-free aparthotel features a full-service spa, an outdoor pool and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a rooftop terrace and a conference centre are on-site. Each apartment features a kitchen with a fridge and a microwave, plus free WiFi and a TV with cable channels. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a dining area and a sitting area.
Casa Conde Hotel & Suites offers 52 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This San José aparthotel provides complimentary wireless Internet access. Premium cable televisions are provided. Additionally, rooms include free newspapers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the aparthotel include an outdoor pool, a 24-hour health club and a sauna.

Children aged under 10 years old are not allowed in the swimming pool or health club without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

CIECSA has 2 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Casa Conde Hotel & Suites. During your stay, you'll be connected to the convention centre and close to Sabana Park. Free WiFi in public areas, free self-parking and a full-service spa are available. Built in 2003, this comfortable aparthotel has 52 apartments over 2 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a living room and a dining area
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, aromatherapy or body scrubs at CIECSA
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 8 minutes by car from Sabana Park and 10 minutes from National Stadium of Costa Rica
  • Airport and casino shuttle service available for a fee
  • Pets welcome for a fee
Casa Conde Hotel & Suites offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. A sauna, a rooftop terrace, and spa services are also featured at the family-friendly Casa Conde Hotel & Suites. The aparthotel can provide concierge services and wedding services. Self parking is free.

This 3.5-star San José aparthotel is smoke free.

Languages

English, Spanish

Property amenities

Pool/Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Minibar

Bedrooms

  • Bedroom
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 27-inch TV with premium cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Conference centre
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Up to 9 kg per pet
  • Fee: CRC 13,000 per pet per stay (maximum CRC 50,000 per stay)
  • Deposit: CRC 57,715 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Gift shop/newsstand
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In the city centre
  • Near a train station

Things to do

  • 24-hour health club
  • Gym
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 2 floors
  • 5 buildings
  • 52 units
  • Access via exterior corridors
  • Ballroom
  • Built in 2003
  • Colonial architecture
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CRC 13000 per pet, per stay (maximum CRC 50000 per stay), plus a deposit of CRC 57715 per stay
  • Maximum 1 (weight limit: 20 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 25000 per room (one way)
  • Pet deposit: CRC 57715 per stay
  • Pet fee: CRC 13000 per pet, per stay (maximum CRC50000 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Casa Conde Hotel & Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Conde
Casa Conde Hotel
Casa Conde Hotel San Jose
Casa Conde San Jose
Hotel Casa Conde
Casa Conde Hotel Suites

Casa Conde Hotel & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 353 out of 841 reviews
Rating 8 - Good. 271 out of 841 reviews
Rating 6 - Okay. 131 out of 841 reviews
Rating 4 - Poor. 45 out of 841 reviews
Rating 2 - Terrible. 41 out of 841 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The area is residential so it was very quiet at night. Beautiful hotel with very spacious an comfortable suites
Stayed 2 nights in Feb 2025

10/10 Excellent

megan

Liked: Cleanliness
Stayed 6 nights in Feb 2025

2/10 Terrible

Jovanny

Disliked: Cleanliness, amenities, property conditions & facilities
So bad
Stayed 5 nights in Feb 2025

2/10 Terrible

Robin A

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Tourist/buyer BEWARE You can do so much better than this hotel. "It ain't pretty it just looks that way." Plus much of the info on Expedia website in inaccurate. There's no mall or conference center attached to Casa Conde, and having been to the hotel, there's no way there ever was. Also, there's no shuttle bus of any kind, to and from the hotel: we also learned that the hard way. Their claim of cable tv in the rooms and down comforters on the beds, also totally false. While there was an "outdoor tub," it's by no means a "hot" tub. The hotel has no hot water in fact. They used a wide angle lens to take pics of the rooms: they are small and cramped. Just so depressing. These "positive" reviews must be either fake or from clients from 3rd world countries (forgive me.) Save your money and your good spirits, and book somewhere/ANYwhere else. * * * Turista / comprador CUIDADO Usted puede hacer mucho mejor que este hotel. "No es bonito, sólo lo parece". Además gran parte de la información en el sitio web de Expedia en inexacta. No hay centro comercial o centro de conferencias adjunto a Casa Conde, y habiendo estado en el hotel, no hay manera de que alguna vez hubo. Además, no hay servicio de autobús de ningún tipo, desde y hacia el hotel: también aprendimos que la manera difícil. Su afirmación de televisión por cable en las habitaciones y edredones de plumas en las camas, también totalmente falsa. Aunque había una "bañera al aire libre", no es en absoluto una bañera "caliente."
Stayed 14 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Beautiful place
Stayed 2 nights in Jan 2025

6/10 Okay

Joshua

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed for the jacuzzi in the room and hot tub outside, neither one had hot water so we didn’t get to use the amenities we stayed for! A nice place but they have some things to work on!
Stayed 1 night in Jan 2025

10/10 Excellent

ROBERTO CARLOS

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

ROBERTO CARLOS

Travelled with family
Liked: Cleanliness, room comfort
Excellent! People who works her is amazing! Everybody!. The place is perfect to rest and enjoy. Pool, sauna, jacuzzi Everything that you need! Best place ever!
Stayed 1 night in Dec 2024

4/10 Poor

Alex

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Ethan, Nampa

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Emilia

Liked: Cleanliness
Stayed 5 nights in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Angel

Disliked: Cleanliness, property conditions & facilities
We had a large amount of money stolen from our room and the staff would not allow us to see the cameras or talk to the manager. We have to escalate it to the police.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness
Willstay there again. Great value.
Stayed 3 nights in Oct 2024

10/10 Excellent

Blaine

Liked: Cleanliness, property conditions & facilities
The housekeeper was outstanding along with the front desk and gatekeepers
Stayed 3 nights in Oct 2024

10/10 Excellent

Blaine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The house keeper was outstanding along with all the other workers
Stayed 11 nights in Oct 2024

6/10 Okay

Keia

Travelled with family
Disliked: Room comfort
My stay here was very short. We intended to stay for the week, but our minds changed after we arrived. The property is a bit dated. The rooms appeared clean. I could not sleep because you can hear the traffic outside and dogs barking through the night. The bathroom was very small and had mold in the grooves and ants. I made the staff aware. I was also told not to walk around at night because it was not safe. The staff were fine, but my family and I could not rest at ease so we checked out after only one night. I requested a refund for the nights that I didn’t stay, I’m still waiting.
Stayed 3 nights in Oct 2024

10/10 Excellent

Will

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A very safe place with a friendly staff. Not the best location to walk around for sight seeing or food if you have never been to Costa Rica, but if you are looking for a easy stay within San Jose this is a great place to be.
Stayed 8 nights in Sep 2024

10/10 Excellent

Derrick

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here several times. The room was great but the location this time was near the road and was noisy. The previous times the room wasn’t close to the road. The place is clean and the staff is friendly. Those are the most important things to me. Great price.
Stayed 7 nights in Aug 2024

6/10 Okay

Pradeep

Travelled with family
Disliked: Amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nazilya

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and beautiful
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Amenities, property conditions & facilities
It was nice. A bit expensive but decent. Outdoor areas were beautiful. Inside the apartment we found broken glass and dirty window sills. It was dated but very comfortable.
Stayed 2 nights in Aug 2024

6/10 Okay

Tai

Disliked: Cleanliness

Older rooms

Hotel is old and needs updating. Sinks were old. Safe did not work. No trash cans.
Stayed 1 night in Jul 2024

8/10 Good

Dennis

Stayed 3 nights in Jul 2024