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City Express by Marriott San Jose Costa Rica

3.0 star property

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Photo gallery for City Express by Marriott San Jose Costa Rica

Room, 2 Double Beds, Non Smoking | Down duvets, in-room safe, desk, iron/ironing board
Room, 1 Queen Bed | Down duvets, in-room safe, desk, iron/ironing board
32-inch flat-screen TV with cable channels, TV
Exterior
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
Diagonal a McDonalds, del Centro Comercial Real Cariari, Ulloa, Heredia, 40101
  • Plaza Real Cariari
    ‪1 min walk‬
  • Costa Rica Convention Center
    ‪13 min walk‬
  • Multiplaza Mall Escazu
    ‪14 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Down duvets, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down duvets, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down duvets, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Single Bed

Room, 1 Single Bed | Down duvets, in-room safe, desk, iron/ironing board

Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

City Express by Marriott San Jose Costa Rica

Hotel with free breakfast, near Costa Rica Convention Center
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
City Express by Marriott San Jose Costa Rica offers 134 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Ulloa hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility without adult supervision. Guests aged under 13 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at City Express by Marriott San Jose Costa Rica. During your stay, you're just a quick walk from Plaza Real Cariari. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 8 minutes by car from Costa Rica Convention Center and 9 minutes from City Mall
  • Free airport shuttle service
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly City Express by Marriott San Jose Costa Rica. Self parking is free.

This 3-star Ulloa hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
City Express by Marriott San Jose Costa Rica offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jose Aeropuerto Hotel
Jose Aeropuerto Hotel City Express San
City Express San Jose Airport Hotel San Antonio de Belen
City Express San Jose Airport Hotel
City Express San Jose Airport San Antonio de Belen
City Express San Jose Airport
City Express San Jose Airport Hotel Ciudad Cariari
City Express San Jose Airport Ciudad Cariari

City Express by Marriott San Jose Costa Rica Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 477 out of 1007 reviews
Rating 8 - Good. 342 out of 1007 reviews
Rating 6 - Okay. 119 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 34 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Steven M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to airport and free shuttle

Hotel was close to airport with free shuttle. We felt safe and the restaurants across the street were available.
Stayed 1 night in Jan 2025

8/10 Good

Cecilia

Stayed 1 night in Jan 2025

4/10 Poor

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Door alarm started going off around 3 am. Everyone went downstairs and we were told it was being taken are of but it went off for at least 30mi utes. Nosleep
Stayed 1 night in Jan 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly and helpful. The rooms are very clean and the beds are comfortable. Air conditioner is a little dated but worked ok.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Business traveller
Confortable
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander

Stayed 1 night in Jan 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to airport

Had early morning flight and return rental car hotel was located 5 minutes from rental car return location and was able to catch shuttle to airport hotel is conveniently located to various restaurants within walking distance would highly recommend if you have early flight
Stayed 1 night in Jan 2025

10/10 Excellent

Anush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good comfortable hotel.

It is a good, clean hotel. There is a shopping center nearby with a food court and good restaurant. Shuttle service was good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jorge Andres, denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and conveniently located hotel.
Stayed 1 night in Jan 2025

4/10 Poor

Macky

No fridge and microwave in my room
Stayed 3 nights in Jan 2025

10/10 Excellent

Kishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good breakfast and free shuttle to the airport
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Overall cleanliness!
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Travelled with family
The breakfast buffet was a “10” with fresh fruit, eggs, rice and beans, yoghurt, cereals, juice and coffee. A very lovely welcome to a lovely country!
Stayed 1 night in Jan 2025

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Nov 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Molly

Stayed 1 night in Dec 2024

10/10 Excellent

Mastana Rao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Seema

Stayed 6 nights in Dec 2024

10/10 Excellent

Barunava

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience staying in this property. We would like to thank Jenifer for her help with the check-in, and check-out process, and planning for the day trips! Breakfast was good. My only concern is about the Bathroom condition. It is not up to a 4-star standard hotel, but it is just okay.
Stayed 5 nights in Dec 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is fine for an in and out from the airport. However, on the hotels.com site it says that they offer airport shuttle, and there is no mention of a fee, nor that the shuttle is only available at certain times. This should be rectified.
Stayed 1 night in Dec 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got to the hotel after midnight and the staff treated me so well, someone took all my luggages and took me to my room. Really happy with my stay. Breakfast is included and the check out is at 1. I highly recommend this place.
Stayed 1 night in Dec 2024

10/10 Excellent

Luis, Tacoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and quiet area, excellent service.
Stayed 1 night in Dec 2024

8/10 Good

Roy

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel staff, very clean but it lacks decorations and rooms too small, to cramped. Loved the breakfast and the warm and kind staff. Too pricey
Stayed 1 night in Dec 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024