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DoubleTree by Hilton Cariari - San Jose Costa Rica

4.0 star property

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Photo gallery for DoubleTree by Hilton Cariari - San Jose Costa Rica

Terrace/patio
Breakfast, lunch, dinner served; international cuisine
Outdoor pool, pool umbrellas, pool loungers
Lobby
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Autopista Grl. Canas, Cruce San Antonio, San Antonio Belen Intersection, La Asunción
  • Plaza Real Cariari
    ‪4 min drive‬
  • Costa Rica Convention Center
    ‪7 min drive‬
  • Multiplaza Mall Escazu
    ‪14 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪16 min drive‬

Room options

View all photos for 2 Bedroom Pres. Suite, Jetted tub and Sauna, Business Lounge Access

2 Bedroom Pres. Suite, Jetted tub and Sauna, Business Lounge Access | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

2 Bedroom Pres. Suite, Jetted tub and Sauna, Business Lounge Access

  • 145 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Balcony

Executive Room, 2 Double Beds, Balcony | Living area | 37-inch LCD TV with cable channels, TV, DVD player

Executive Room, 2 Double Beds, Balcony

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedrooms Master Suite, Business Lounge Access

2 Bedrooms Master Suite, Business Lounge Access | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

2 Bedrooms Master Suite, Business Lounge Access

  • 92 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Business Lounge Access

Junior Suite, Business Lounge Access | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite, Business Lounge Access

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Business Lounge Access

Executive Room, Club lounge access | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Room, Business Lounge Access

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room with Balcony, Business Lounge Access

Executive Room with Balcony, Business Lounge Access | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Room with Balcony, Business Lounge Access

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Jetted Tub

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Cariari - San Jose Costa Rica

Family-friendly hotel with full-service spa and casino
A full-service spa, a casino and an outdoor pool are available at this hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a restaurant, a 24-hour fitness centre and a bar/lounge.
DoubleTree by Hilton Cariari - San Jose Costa Rica offers 222 accommodations with MP3 docking stations and DVD players. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This La Asunción hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, MIODERMA. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the breakfast at DoubleTree by Hilton Cariari - San Jose Costa Rica. During your stay, you're just a quick walk from Cariari Golf Course. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Las Tejas
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body treatments, aromatherapy or body wraps at MIODERMA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and a golf driving range
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Cariari Bowling Center and 8 minutes by car from Oxígeno Human Playground
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton Cariari - San Jose Costa Rica offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 9 meeting rooms, and coworking spaces are available. Event space at this hotel measures 14000 square feet (1301 square metres) and includes conference space. A casino, a children's pool, and a 24-hour fitness centre are also featured at the family-friendly DoubleTree by Hilton Cariari - San Jose Costa Rica. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this 4-star La Asunción hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Las Tejas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 9.95)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 1:00 AM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Las Tejas

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 4 gaming tables
  • 7 slot machines
  • Billiards/pool table
  • Casino (3,767 square foot of space)
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Cot (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 31 March 2025 to 7 April 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 28.25 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 16.95 per night.
  • Cots (infant beds) are available for USD 16.95 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Pet fee: USD 28.25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 16.95 per night
  • Rollaway bed fee: USD 16.95 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
DoubleTree by Hilton Cariari - San Jose Costa Rica offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Cariari Jose
DoubleTree by Hilton Cariari San Jose Costa Rica
DoubleTree by Hilton Cariari - San Jose Costa Rica Hotel
DoubleTree by Hilton Cariari - San Jose Costa Rica La Asunción
DoubleTree by Hilton Cariari San Jose Costa Rica
DoubleTree by Hilton Cariari - San Jose Costa Rica Hotel
DoubleTree by Hilton Cariari - San Jose Costa Rica La Asunción

DoubleTree by Hilton Cariari - San Jose Costa Rica Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 657 out of 1006 reviews
Rating 8 - Good. 191 out of 1006 reviews
Rating 6 - Okay. 83 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jajati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort like property near by the airport
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Nice pool. Big rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Pilar

Stayed 1 night in Jan 2025

8/10 Good

Erin

Stayed 5 nights in Dec 2024

8/10 Good

Jamey

Stayed 1 night in Jan 2025

6/10 Okay

David E

Stayed 7 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Indrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a very good place to stay on vacation
Stayed 3 nights in Dec 2024

8/10 Good

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Only stayed for 1 night & did the job.
Stayed 1 night in Dec 2024

10/10 Excellent

Angan, Wesley Chapel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wish there were mini fridge and microwave in the hotel room. Otherwise a pleasant stay.
Stayed 6 nights in Dec 2024

2/10 Terrible

Aleta

Stayed 1 night in Dec 2024

4/10 Poor

priya

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
I am writing to share my disappointment regarding a recent stay at DoubleTree by Hilton as a Gold Card member. Unfortunately, the experience fell far below the standards I have come to expect from Hilton properties. 1. Lengthy Check-in Process: The check-in process took an unacceptable 90 minutes, causing significant inconvenience after a long journey. 2. Room Allocation Issue: Despite my reservation, the rooms I had requested were not provided. 3. Lack of Information on Member Benefits: As a Gold Card member, I was entitled to complimentary breakfast and Hilton credit, but these benefits were not communicated to me during my stay. 4. Poor Customer Service: The overall customer service was disappointing and unresponsive. 5. Room Maintenance Issues: The phone in the room was not functional, requiring me to walk to the reception twice to report the issue. 6. Unsanitary Bathroom Conditions: To my shock, the bathroom had cockroaches. This was unacceptable and left me questioning the hygiene and cleanliness of the property. This experience was deeply frustrating and not reflective of the quality or service I expect from Hilton. I trust that you will address these serious concerns promptly to ensure future guests do not face similar issues.
Stayed 3 nights in Dec 2024

6/10 Okay

Marcel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Christopher Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all everything was great. Staff was very friendly and accommodating. Hotel was very clean and like a hidden resort kind of. It was very quiet up until the weekend. One night someone had a party and they played loud music until 10-12 at night. Eventually I fell asleep but it was a little annoying because I prefer a quiet stay. Then the next day someone has another party by the pool and the music was loud but at least it stopped around 5 pm I think. The real big downside was the pool was not heated like the website says. Water was way too chilly for me to swim but my 10 year old managed for a little while. Hot tub was great and large but apparently broke down over the weekend. Pool and hot tub is what I go to a hotel for, so it was a downer. Have some restaurants with in 2 minute walk and Mc Donald’s is a short 10 minute walk with a Mall that wasn’t that great but did have some other food choices. Over all stay was great and I would stay again only if the pool was heated, so I guess I would have to choose another place and confirm that the pool is heated. I give it 8 out of 10.
Stayed 9 nights in Dec 2024

10/10 Excellent

Maneesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Zakir

Stayed 6 nights in Dec 2024

2/10 Terrible

Manosh

Disliked: Cleanliness, staff & service
Stayed 8 nights in Dec 2024

10/10 Excellent

Thuy Tien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and comfortable bed, perfect for our purpose of being close to the airport to fly out the next day. The airport shuttle is hourly starting at 5am. Highly recommended.
Stayed 1 night in Dec 2024

6/10 Okay

Sajan

Stayed 2 nights in Dec 2024

10/10 Excellent

Yina Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel was superb! We could walk to nearby shopping mall, McDonald’s and enjoying the view from the walking bridge over the highway. Very easy to drive to/from airport. Staff super helpful and easy to talk to. Can’t wait to go back
Stayed 3 nights in Oct 2024

10/10 Excellent

Leeroy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, property is clean and decorated nicely for the holidays. Rooms are large, clean and well cared for.
Stayed 1 night in Dec 2024

6/10 Okay

Naga

Travelled with family
Liked: Staff & service, amenities
The room smelled like some hard powdery ( some bug spray) .
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick, SAN BENITO

Stayed 2 nights in Dec 2024

10/10 Excellent

Sreedhar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

T

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff at front desk were not very welcoming
Stayed 1 night in Dec 2024