The Stay

2.0 star property

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Photo gallery for The Stay

Front of property
Deluxe Double Room | Desk, soundproofing, free WiFi
Deluxe Double Room | Bathroom
Deluxe Double Room | Living area
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
104 Avenida 39, 10109, San José, San Jose, 10109
  • Hospital Cima San José
    ‪10 min drive‬
  • Multiplaza Mall Escazu
    ‪10 min drive‬
  • Avenida Escazú Shopping Center
    ‪11 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪30 min drive‬

Room options

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Stay

Hotel connected to a railway/underground station in San José
This hotel features a business centre, concierge services and laundry facilities. Additionally, a garden, a picnic area and a banquet hall are on-site. Change of towels is available on request
The Stay offers 4 accommodations. This accommodation offers separate sitting areas and includes desks. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
With your stay at The Stay, you'll be connected to a railway/underground station and close to Multiplaza Mall Escazu. Features include a business centre, a round-trip airport shuttle (surcharge) and concierge services.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include a concierge and luggage storage
  • 7 minutes by car from Sabana Park and 7 minutes from National Stadium of Costa Rica
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
There's an onsite business centre. An airport shuttle (available on request) is available for a fee. The business-friendly The Stay also features a garden, a picnic area, and concierge services.

Smoking is allowed in designated areas at this San José hotel.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Offsite parking available (USD 6 per day); reservations required
  • Return airport shuttle (surcharge) from 7:00 AM to midnight at scheduled times and on request

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

Room amenities

Entertainment

  • Cable channels

More

  • Desk
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 30 (one-way), (up to 18 years old)
  • Nearby parking fee: USD 6 per day (656 ft away)
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The Stay offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

The Stay Hotel
The Stay San José
The Stay Hotel San José

The Stay Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 23 reviews
Rating 8 - Good. 2 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 7 out of 23 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danaiko

Stayed 1 night in Jan 2025

6/10 Okay

samanta

Travelled with group
Que barrio!
Ta bueno pero el barrio es complicado
Stayed 1 night in Jan 2025

6/10 Okay

Juan Lopez

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There was no checkout service waited for 30 minutes at front counter I left without checking out because my Uber was outside waiting for me. Left the keys on the counter . I rang the doorbell and I also contacted them on WhatsApp with no response
Stayed 11 nights in Dec 2024

4/10 Poor

ricardo, buenos aires

Travelled with family
Didnt accept to talk with me. Just call me. or send and email
Stayed 1 night in Sep 2024

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but not very central to the middle of San Jose.
Stayed 1 night in Jul 2024

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms are clean, staff is very nice, and beds are comfortable. It is very basic but a good spot for the budget traveler.
Stayed 1 night in Jul 2024

2/10 Terrible

Peru

Disliked: Staff & service, amenities, property conditions & facilities
Office hours are 8am-9pm. So, I arrived at 2am. The inn is in the hood in the middle of nowhere. Doors were locked. No one answered the doorbell or picked up phone. After an hour in the streets, a resident let me in. Slept in lobby. Got room, but smelled funny. The bathroom smelled like sewage, but that wasn’t it. Something died in the night stand. Far from anything and taxis are expensive.
Stayed 3 nights in Jul 2024

4/10 Poor

Khimea

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Would definitely recommend NOT staying here. We had no hot water, the agent at the desk didn't speak any English so it was very hard to communicate even though their website states they speak English, Spanish, and a third language, which I can't remember. No one is ever at the front desk to assist, even though it says 15/7 staff. The website also says they offer off-site parking which is not true. We had to find a nearby parking garage to park at for the one night we spent. It is far from the city center and most attractions. We ended up checking out after just one night but we're supposed to be there for 5. Choose somewhere else to stay. Overall a very disappointing experience.
Stayed 5 nights in May 2024

10/10 Excellent

daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good deal
Super cheap, clean and tidy. There is a parking fairly cheap and very close. Only downside, the bed is not too comfy.
Stayed 2 nights in Apr 2024

8/10 Good

Perri

Travelled with family
Liked: Cleanliness, staff & service
Mosquitos killed the 5 stars
The stay was easy except for the MOSQUITOS AND THE STRANGE SMELLS COMING FROM THE BATHROOM SINK- everything else was above board. We kept the window shut and they still made their way in-
Mosquitos
Stayed 6 nights in Apr 2024

10/10 Excellent

Exodus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got in late it was perfect and looks and feels great worth ever penny
Stayed 1 night in Apr 2024

10/10 Excellent

Albert, lynchburg

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
small room but very clean. Bathroom OK, clean towels. Furnishings... basic but at this price for the room it's ok. Very busy and very noisy street. No restaurants, grocery store nearby. No private parking, we park on the street. Courteous and welcoming staff. Living room and fridge in common.
Stayed 1 night in Feb 2024

2/10 Terrible

CARLOS

Disliked: Cleanliness, staff & service, property conditions & facilities
NI OPINAR ES BUENO LA PEOR EXPERIENCIA DE MI VIDA.
Stayed 4 nights in Dec 2024

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr zuvorkommendes Personal, sichere Gegend
Stayed 1 night in Oct 2024

2/10 Terrible

Melissa

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Larissa

Disliked: Property conditions & facilities
Não é o que parece nas fotos
Não consegui nem ficar no hotel. A Localização era muito ruim, a entrada do hotel bem diferente do que estava na foto. Parecia que era pouco seguro e ainda não tinha onde estacionar os carros, com alguns parados na calçada em frente ao hotel. Infelizmente procurei outra opção de estadia e perdi o valor dessa
Stayed 1 night in Oct 2024

10/10 Excellent

Brandow, Jiutepec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Its easy to arrive, the place is nice and is in a main avenue. Cons: Street parking, some issues with welcoming and payment status with staff. For the price is very reasonable and great option if you are staying in San Jose
Stayed 1 night in Jul 2024

2/10 Terrible

Fanny

Stayed 1 night in Jul 2024

8/10 Good

JIRIANI

Stayed 1 night in Apr 2024