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Acacia Boutique Hotel

3.0 star property

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Photo gallery for Acacia Boutique Hotel

Outdoor pool
Lobby sitting area
Best Available Room | 1 bedroom, blackout curtains, iron/ironing board, free WiFi
Lobby sitting area
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
8 Taft Street, Condado, San Juan, 00911
  • Casino del Mar at La Concha Resort
    ‪2 min drive‬
  • Condado Beach
    ‪4 min drive‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for Best Available Room

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Best Available Room

  • Sleeps 2
  • 1 Double Bed

View all photos for King Deluxe Accessible

King Deluxe Accessible | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

King Deluxe Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Standard

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Full Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Ocean View

Queen Ocean View | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

Queen Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Ocean View

1 bedroom, blackout curtains, iron/ironing board, free WiFi

King Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Standard

King Standard | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

King Standard

  • Sleeps 2
  • 1 King Bed

Double King

  • Sleeps 6
  • 2 King Beds

View all photos for Double Double

Double Double | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

Double Double

  • Sleeps 4
  • 2 Double Beds

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About this property

Acacia Boutique Hotel

On beach with outdoor pool, near Casino del Mar at La Concha Resort
An outdoor pool, a restaurant and Access to hot tub are available at this hotel. WiFi in public areas is free. Additionally, conference space, laundry facilities and tour/ticket assistance are on-site.
Acacia Boutique Hotel offers 21 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and free toiletries. 26-inch LCD televisions come with cable channels.

Bathrooms include a shower. This San Juan hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Acacia Boutique Hotel's great beach location. During your stay, you're just a quick walk from Calle Loiza. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the fine-dining restaurant
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include conference space, laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the beach
  • Just a 2-minute drive from Casino del Mar at La Concha Resort and a few minutes from Jose Miguel Agrelot Coliseum
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Acacia Boutique Hotel offers its guests an outdoor pool and Access to hot tub. Event space at this hotel measures 592 square feet (55 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at Acacia Boutique Hotel. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star San Juan hotel.

Niche – On-site fine-dining restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Restaurants on site

  • Niche

Things to do

  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 592 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 12:30 AM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [At Wind Chimes Inn]

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 250 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per week
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 12:30 AM.
Guests arriving after hours will need to go to the following location to check in: At Wind Chimes Inn
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Acacia Boutique
Acacia Boutique Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique San Juan
Acacia Hotel
Acacia Seaside Hotel
Acacia Seaside San Juan
Acacia Boutique Hotel Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique Hotel Hotel San Juan

Acacia Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 360 out of 1003 reviews
Rating 8 - Good. 210 out of 1003 reviews
Rating 6 - Okay. 163 out of 1003 reviews
Rating 4 - Poor. 106 out of 1003 reviews
Rating 2 - Terrible. 164 out of 1003 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

kathy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Was looking for a nice boutique hotel. Rooms were very dirty. Toliet wouldn't flush . I know it is old but that doesn't mran it can't be clean
Stayed 1 night in Mar 2025

8/10 Good

Jocelyn A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a charming atmosphere and a cozy vibe that makes it feel welcoming.
Stayed 4 nights in Oct 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very quaint lovely property. Enjoyed staying there except for not having water for half a day. (Municipal issue?) Also had issues with the toilet and sink on our first day. My husband ended up adjusting the toilet and plunging the sink himself. Not ideal - but it was still clean, comfortable, and a great location.
Stayed 4 nights in Mar 2025

6/10 Okay

Brian

Stayed 1 night in Mar 2025

4/10 Poor

sarah

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

so bad that it’s funny

The only good thing going for this hotel is its location, 1/2 block to the beach in a nice neighborhood and a good restaurant attached. Otherwise it is disorganized, not clean (although the tiny pool was clean), remotes vanished from rooms so folks were begging for blankets to keep warm from over-zealous air conditioners, leaky faucets (NOT eco-friendly) , dirty gritty floors, was given the wrong key to my room and walked in on a sleeping man, someone got an electrical shock from reaching in the ice machine, I had to ask the “valet” to turn down the volume on his IPhone which he was watching at 12 AM in the lobby of women screaming…. it was all so bad that it was funny! I have to ask what are the guidelines that makes a Boutique Hotel “boutique”? The woman at the front desk was trying to cover 2 hotels at once, a half block apart, I felt badly for her.
Stayed 2 nights in Feb 2025

6/10 Okay

Raymond

Travelled with group
Disliked: Property conditions & facilities

Cute hotel, but there are better options

We had booked a room with two beds. When we checked into our room, the toilet was not mounted correctly so when you sat on it, it wobled from side to side. There were towel bars missing, the water pressure was abysmal, the shower head was spraying water everywhere at the connection and there were no hand towels or wash cloths provided. While the hotel itself was very cute, one could tell it suffered from lack of maintenance and upkeep. The staff were very friendly and polite and there was an on-site restaraunt with a small bar; however, the bartender had no clue how to make a bloody mary nor did she have the neccessary ingredients. One last thing I want to mention is that the so called pool was more like a 40 person jacuzzi with a 9 person maximum occupantcy. While we liked the look of the hotel, it did leave a lot to be desired.
Stayed 2 nights in Mar 2025

6/10 Okay

Jacqui

Travelled with family
Looked great at first-very attractive building. However, the rooms are tired and need some TLC. Our room had one table lamp, not enough light to read by. TV had no sound. Room wasn’t cleaned when we arrived, and the cleaning crew went out for a break while we sat in the lobby. Staff were pleasant, but didn’t seem too concerned about customer service. OK for one night, but glad we weren’t booked for more. Restaurant was great for breakfast!
Stayed 1 night in Mar 2025

8/10 Good

Pat

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We loved the ambiance, the architecture, the unique quaintness of the building! Our room was just adequate for a one night stay. We enjoyed the warm pool as a gathering place to meet others at the end of the day. The neighbourhood had a lovely beach, several restaurants, but very few shops for tourists/souvenirs/snacks.
Stayed 1 night in Mar 2025

6/10 Okay

john, waterbury

Would have been nice to know that there was no elevator. The restaurant was pricey
Stayed 1 night in Feb 2025

4/10 Poor

Teri, Port Saint Lucie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Neira

Stayed 2 nights in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

2/10 Terrible

Randolph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have to pay me to stay at this place again! No TV , safe was broken, no hand towels or ice bucket until we asked for them and then when we received them the ice bucket lid was moldy. No one at the front desk for hours etc. etc. Five thumbs down!!
Stayed 3 nights in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Pros: - Cozy room - Nice hotel - Lovely restaurant - Beach Access Cons: - In-room safe out of order - TV broke down and was neither repaired nor replaced - Had to park a 1/4 mile away
Stayed 5 nights in Feb 2025

8/10 Good

Sherita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation spot
Stayed 3 nights in Nov 2024

4/10 Poor

Jasmine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent for one night but wouldn't return

My family arrived early and waited in the lobby area until a front desk attendant arrived. The front door was locked we were lucky another hotel guest was waiting in the lobby area to let us inside to wait. While waiting, it began to rain outside. Within minutes I realized that the ceiling was leaking above me. I notified the front desk attendant and he put a mop bucket filled with dirty mop water below the leak to catch the water. The lobby smelled fresh like Fabuloso. There's a nice restaraunt just off the side of the lobby with a restroom just outside for use before check in. The hotel had an old charm to it. Once we checked in, we were assigned a room on the 2nd floor (no elevator). Our room had a really nice view of the heated pool/hot tub through a cracked glass door. Room smelled old like it wasn't cleaned well. The beds were very comfortable but they were below dirty ceiling fans (we didn't turn them on). The air conditioner kept the room cool but was also covered in dust bunnies. My mother used the bathroom only to find that the toilet was clogged and there was no hot water. I alerted the front desk attendant but there was no one from maintenance on duty. The attendant came up with a plunger to unclog the toilet and told us that we couldn't put any toilet tissue in the toilet! He expected us to put all waste paper in the bathroom trash. The room overall was very gloomy. We spent a bit of time in the warm pool/ hot tub which was pleasant. Wouldn't stay here again.
Stayed 1 night in Feb 2025

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Choice

I did not stay at this hotel. The room was unpleasant, curtains were flimsy and dirty, toilet was running and the refrigerator was filthy. The staff was disorganized. Not impressed.
Stayed 3 nights in Feb 2025

4/10 Poor

Kristine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

8/10 Good

Kristine

Liked: Cleanliness
Great proximity to the beach!
Stayed 6 nights in Feb 2025

8/10 Good

Chere'

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice. Only issue was having to wait for clean towels.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location between the beach and the food. Pool was lovely and Niche restaurant in the building is really high quality with excellent service. Hotel staff can be scarce at times but are very kind and helpful. The beds are short if you’re a taller person and the water pressure could be better, but overall an amazing stay with great beach convenience!
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful boutique hotel - we stayed for 3 nights and loved the use of the pool steps away from the beach.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mardy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location next to freeway & such a nice neighborhood quiet area & shopping & dinning was close
Stayed 1 night in Jan 2025

8/10 Good

Melonese

Liked: Staff & service, property conditions & facilities, room comfort

Love It

Everyone is nice and helpful!
Stayed 3 nights in Feb 2025