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Fortaleza Suites

3.5 star property

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Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Fortaleza Suite | Terrace/patio
Presidential Suite | Living room | TV
Presidential Suite | Private kitchen | Microwave
Luna (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪6 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen | Microwave

Fortaleza Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Geronimo (Interior Room)

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon | Individually decorated, individually furnished, free WiFi, bed sheets

Plaza Colon

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Felipe (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen | Microwave

San Cristobal Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite | Individually decorated, individually furnished, free WiFi, bed sheets

San Sebastian Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Jose (Interior Room)

San Jose (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Jose (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Justo (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

La Princesa (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen | Microwave

Presidential Suite

  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Luna (Interior View)

Luna (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Luna (Interior View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas) | Individually decorated, individually furnished, free WiFi, bed sheets

Basic Room (Plaza de Armas)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room | Individually decorated, individually furnished, free WiFi, bed sheets

Economy Room

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Sol (Interior View)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Fortaleza Suites

Colonial guesthouse in San Juan with a 24-hour front desk
Coffee/tea in a common area, a microwave in a common area and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Fortaleza Suites. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, a vending machine and coffee/tea in a common area
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
As a guest of Fortaleza Suites, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-out, a microwave in a common area, and a water dispenser.

This 3.5-star San Juan guest house is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property Registration Number 887900

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1077 reviews
Rating 8 - Good. 249 out of 1077 reviews
Rating 6 - Okay. 92 out of 1077 reviews
Rating 4 - Poor. 29 out of 1077 reviews
Rating 2 - Terrible. 31 out of 1077 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, great locations
Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place.
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Rob, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The street outside is a little deceiving, but the inside is charming! It was weird that I could hear my neighbors shower and frustrating that I couldn’t turn up the volume on the TV, but the room was clean. The bed was comfortable and inviting. The staff was helpful and cordial. Overall, a good pic.
Stayed 1 night in Dec 2024

6/10 Okay

Clément

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location if you are looking for a small hotel within walking distance of the old port cruise terminal. Very small room with minimal amenities.
Stayed 1 night in Nov 2024

10/10 Excellent

Hernan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Tiffany

Travelled with partner
Liked: Staff & service
We arrived late and they were responsive which was great. They wouldn’t extend for late check out so we barely was able to sleep in the room. It’s an old building and it was clean and nice sheets. We couldn’t place toilet paper in the toilet, the water pressure was low, and we saw a water bug being on the first floor. We couldn’t use the kitchen because another family was there boiling eggs in the water pot.
Stayed 1 night in Dec 2024

4/10 Poor

Idalmi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment my husband and I enter the property we were hit with a strong odor of mold. We didn’t sleep all night because my husband has allergies and was having trouble breathing. We only booked for one night and left the bed day.
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place. Near to port and other amenities. Lots of restaurants around.
Stayed 1 night in Dec 2024

4/10 Poor

Aja

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Non-functional toilets. Power outages occurred often. Very noisy establishment. You are able to hear conversation from all surrounding areas. Hotel room floor was filthy.
Stayed 4 nights in Dec 2024

2/10 Terrible

Mirtelina

Stayed 1 night in Dec 2024

6/10 Okay

Maria, Woodstock

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth

Stayed 1 night in Nov 2024

10/10 Excellent

Virgie, Bronx

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I looooved my stay here!! The staff is so helpful and friendly. I would definitely recommend this hotel.
Stayed 1 night in Nov 2024

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This located in the middle of “old San Juan”, close to the coastline and many tourist attractions. The hotel has spacious suites with full kitchen and two master bedrooms. The building is very old and in slight disrepair. The air conditioning is more like air circulation ☹️.
Stayed 2 nights in Dec 2024

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly
Stayed 1 night in Dec 2024

6/10 Okay

christopher

I just wanted to say that Katie was awesome! She's really the only one there that treated us like "A Guest."
Stayed 1 night in Dec 2024

10/10 Excellent

CLIFFORD

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

8/10 Good

Rick Neil

Travelled with partner
Liked: Cleanliness
Love that the location was right in the middle of Old San Juan. Everything was close by. Room was small and the bathroom was tight Thr room was clean.
Stayed 2 nights in Dec 2024

8/10 Good

Lizbette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was wonderful. My only critique is that if you’re staying in an interior-facing room close to the common area, people can get loud in the mornings. Other than that, the staff was great, everything was clean, and the parking discount is solid.
Stayed 5 nights in Nov 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay! Facilities were clean, hotel was cozy and in the center of everything.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good .
Stayed 2 nights in Dec 2024

2/10 Terrible

Jesus

Disliked: Staff & service
A staff member that we could not merely understand. And worst, the room that we were assigned it was occupied. Then told us there was no other room available!
Stayed 1 night in Dec 2024