Colonial guesthouse in San Juan with a 24-hour front desk
Coffee/tea in a common area, a microwave in a common area and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Fortaleza Suites. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas and laundry facilities.
Free WiFi
Amenities include laundry facilities, a vending machine and coffee/tea in a common area
Guests have good things to say about the accommodation for the comfy beds and overall comfort
6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
As a guest of Fortaleza Suites, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-out, a microwave in a common area, and a water dispenser.
This 3.5-star San Juan guest house is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
24-hour offsite parking (USD 20.07 per day); discounts available
Food and drink
Coffee and tea in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Shared microwave
Vending machine
Water dispenser
Guest services
Change of towels on request
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
TV with cable channels
More
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of USD 60.00 will be collected before check-in.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property Registration Number 887900
Property is also known as
Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan
Fortaleza Suites Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The street outside is a little deceiving, but the inside is charming! It was weird that I could hear my neighbors shower and frustrating that I couldn’t turn up the volume on the TV, but the room was clean. The bed was comfortable and inviting. The staff was helpful and cordial. Overall, a good pic.
Patrick
Stayed 1 night in Dec 2024
6/10 Okay
Clément
Travelled with partner
24 Dec 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location if you are looking for a small hotel within walking distance of the old port cruise terminal.
Very small room with minimal amenities.
We arrived late and they were responsive which was great. They wouldn’t extend for late check out so we barely was able to sleep in the room. It’s an old building and it was clean and nice sheets. We couldn’t place toilet paper in the toilet, the water pressure was low, and we saw a water bug being on the first floor. We couldn’t use the kitchen because another family was there boiling eggs in the water pot.
The moment my husband and I enter the property we were hit with a strong odor of mold. We didn’t sleep all night because my husband has allergies and was having trouble breathing. We only booked for one night and left the bed day.
Non-functional toilets. Power outages occurred often. Very noisy establishment. You are able to hear conversation from all surrounding areas. Hotel room floor was filthy.
I looooved my stay here!! The staff is so helpful and friendly. I would definitely recommend this hotel.
Virgie
Stayed 1 night in Nov 2024
8/10 Good
Kathy
Travelled with partner
17 Dec 2024
Liked: Cleanliness, staff & service, amenities
This located in the middle of “old San Juan”, close to the coastline and many tourist attractions. The hotel has spacious suites with full kitchen and two master bedrooms. The building is very old and in slight disrepair. The air conditioning is more like air circulation ☹️.
Overall, my stay was wonderful. My only critique is that if you’re staying in an interior-facing room close to the common area, people can get loud in the mornings. Other than that, the staff was great, everything was clean, and the parking discount is solid.
A staff member that we could not merely understand. And worst, the room that we were assigned it was occupied. Then told us there was no other room available!