Colonial guesthouse in San Juan with a 24-hour front desk
Coffee/tea in a common area, a microwave in a common area and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Fortaleza Suites. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas and laundry facilities.
Free WiFi
Amenities include laundry facilities, a vending machine and coffee/tea in a common area
Guests have good things to say about the accommodation for the comfy beds and overall comfort
6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
As a guest of Fortaleza Suites, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-out, a microwave in a common area, and a water dispenser.
This 3.5-star San Juan guest house is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
24-hour offsite parking (USD 20.07 per day); discounts available
Food and drink
Coffee and tea in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Shared microwave
Vending machine
Water dispenser
Guest services
Change of towels on request
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
TV with cable channels
More
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of USD 60.00 will be collected before check-in.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property Registration Number 887900
Property is also known as
Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan
Fortaleza Suites Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
They were wonderful working with us as we arrived almost 2 hours after we stayed due to airplane delays! Great when they met us to check and would recommend 100%
Lisa
Stayed 1 night in Jan 2025
4/10 Poor
Tonia
Travelled with family
25 Jan 2025
Terrible
Someone took wallets from our baggage while in the storage room. We left them for a couple hours, otherwise the bags were with us.
Tonia
Stayed 4 nights in Jan 2025
4/10 Poor
Michael
Travelled with partner
25 Jan 2025
Liked: Cleanliness
Disliked: Staff & service, amenities
Basic nights stay. Had to wait in the street to be let in the front door after “ringing the buzzer”. Three staff members were there but none let us in. Had to call on phone for a fourth person to act. Cannot control thermostat in room. Water temp control almost impossible in shower.
Very spacious and clean. Loved patio to sit outside and take in the San Juan atmosphere.
Tanisha
Stayed 1 night in Jan 2025
8/10 Good
Billy
21 Jan 2025
Very quaint old San Juan in look and feel. While not the most modern it was good for an overnight stay. The tv was a smart tv and did not have cable for espn or other channels. The room was very clean.
I reserved a night to attend the San Sebastián Street Festival, and it was an extraordinary experience; the room was in perfect condition, clean, and the balcony of the room was my favorite spot. I will be back…🙏
Mayra
Stayed 1 night in Jan 2025
2/10 Terrible
Deborah
Travelled with family
21 Jan 2025
Liked: Cleanliness
Disliked: Staff & service, amenities
Before our arrival we received a message that the street in front of the hotel was closed due to "emegency street repairs." On our way from the hotel from the airport, our Uber driver informed us that access was extremely limited due to a huge festival and he would have to drop us a 1/2 hour walk from Old San Juan or at a festival bus stop. He dropped us at the bus stop and we eventually found a taxi to take us to with a couple blocks of the hotel. There was extremely limited access in and out of OSJ for the entire time of our anticipated stay. We asked to speak to a manager to discuss shortening our stay due to traffic difficulties and he never got back to us. All the information we received about transportation was incorrect. We left the following day and had to walk a mile and a half with our luggage to the Port to find a taxi. Never saw any evidence of "street repairs." Very poor communication and incorrect information from staff. Staff acted unconcerned and disinterested and management never contacted us.
Our incredibly small, windowless room was clean and quiet.
Restaurants is close by, beach 20 min walk.
The hotel is quiet. The only thing is bathroom
In our room was small. No tub. As well.
But we loved being close to everything . Shops n food.
But overall a good stay . Bed was comfy ,
Great hotel with amazing staff!! Everything was perfect! Stayed in both the Sol and Luna rooms ! Both great but I preferred the Sol room… it was bigger!!
This is a amazing hotel! The staff is amazing and friendly and very helpful in a quick manner. Clean and convenient ! Has coffee and tea for guests. My third time staying !
. It was perfect to walk all old san juan. Its a good place to sleep but the room i stood in was the most affordable and didnt had much space to walk around. I had a big suitcase and had to put it in top of the bed n leave it there all my stay because my bed was really tall n i even had to jump a little bit to go on top because im kinda short. The room had only the bed space and bathroom and a little tanle to put your stuff on. With no drawers to put your clothes.so the room is good for 1 or 2 days but not for a long stay because i stood for 5 days n it was hard for me to messed with my suitcase