Hilton Garden Inn San Juan Condado

4.0 star property

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Photo gallery for Hilton Garden Inn San Juan Condado

Beach nearby, beach towels
Outdoor pool, pool umbrellas, pool loungers
View from room
View from property
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Gym

Explore the area

Map
886 Ashford Ave, San Juan, 00907
  • Condado Beach
    ‪7 min walk‬
  • Pan American Pier
    ‪20 min walk‬
  • Puerto Rico Convention Center
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪23 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Water View)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Water View)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Pool View)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Pool View)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Bay View

  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bay View (Corner)

  • Bay view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Bayview)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View, Corner

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 Bedroom

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bay View (Bathtub)

  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Water View)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Ocean View, Corner

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn San Juan Condado

Waterfront hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a snack bar/deli.
Hilton Garden Inn San Juan Condado offers 240 air-conditioned accommodations with espresso makers and a safe. 55-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Hilton Garden Inn San Juan Condado's great location gets high marks from our customers. During your stay, you're just a quick walk from Condado Beach. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to aromatherapy, body treatments or Swedish massages at the spa
  • Amenities include 10 meeting rooms, a conference centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Condado Beach and a 3-minute drive from Distrito T-Mobile
Hilton Garden Inn San Juan Condado offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 17782 square feet (1652 square metres) and includes a conference centre. The business-friendly Hilton Garden Inn San Juan Condado also features a 24-hour fitness centre, laundry facilities, and an ATM. Parking is available for a fee. A complete renovation of Hilton Garden Inn San Juan Condado was completed in December 2023.

This 4-star San Juan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
Hilton Garden Inn San Juan Condado has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 23 per day)
  • Secured, covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 26.74 for adults and USD 14.97 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference centre (17,782 square foot of space)

Outdoors

  • Beach towels
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (51 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • In-room coffee
  • Partner property pool access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26.74 for adults and from USD 14.97 for children
  • Covered self-parking fee: USD 23.00 per day (in/out privileges)
  • Valet parking fee: USD 28.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Juan Condado Juan

Hilton Garden Inn San Juan Condado Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 449 out of 688 reviews
Rating 8 - Good. 126 out of 688 reviews
Rating 6 - Okay. 55 out of 688 reviews
Rating 4 - Poor. 22 out of 688 reviews
Rating 2 - Terrible. 36 out of 688 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great facilities. Beach at the Condado plaza is on the bay but the larger beach is a short walk. Staff was very friendly and the pool area is well maintained. The chairs near the bay on the lower level are great as an alternative. In house restaurant was also good for dinner.
Stayed 5 nights in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view.
Stayed 2 nights in Dec 2024

8/10 Good

Emma

Stayed 4 nights in Dec 2024

10/10 Excellent

Maria Fernanda

Stayed 3 nights in Sep 2024

8/10 Good

Raghava

Stayed 4 nights in Dec 2024

8/10 Good

MARY, St. Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
on site dining limited choice, balconies windows were quite visibility dirty. Noisy busy, street on a weekend night. Area is somewhat old & worn- seems like it it trying to get revitalized. Overall ok stay. Probably won't choose this property again.
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well kept, staff was responsive, I can't remember his name but one of the valet parking employee was very helpful and gave me tips of areas to visit.
Stayed 3 nights in Dec 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around!
Stayed 5 nights in Dec 2024

4/10 Poor

Deborah

Stayed 1 night in Dec 2024

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We arrived and the music in the bar was so loud, i could barely hear the front desk person talk. The room was nice, but the traffic noise heard in the room kept me up-very loud. Overall, it was an average stay. I certainly would not pay the price i paid again for that location.
Stayed 1 night in Dec 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a relatively new property that was reopened after years of renovation post hurricane Maria. The 1-yr old hotel has a fresh decor. Our room was spacious with an amazing view overlooking the lagoon. The staff were absolutely fantastic, definitely the most welcoming and friendly team. One caveat is the restaurant where breakfast is served. Coffee was horrible and the food was prepared poorly. We do not recommend eating breakfast at Ohnro. Else, this Hilton Garden Inn hotel is definitely highly recommended.
Stayed 2 nights in Dec 2024

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great customer service from Juan and I felt safe at all times. definitely recommend this stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Telsonn

Stayed 7 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bo, Columbus

Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Angel Arnaldo

Stayed 3 nights in Dec 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Becki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with a great pool
Room was very clean, the property is nice and the pool was great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Chanti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mommy daughter trip success
We had a great stay! The staff were friendly and prompt! When we arrived for check in our room wasn’t ready staff (Juan and I believe Omar) worked to get us the best room to avoid a wait which was appreciated after our flight. The amenities were amazing! The pool is open late so it’s great for late night swim. The breakfast was typical for any other Hilton hotel that includes breakfast which makes the surcharge seem a little pricey. The hotel is located steps away from Condado beach and had plenty to explore in the area.
Pool deck view
Pool deck view
Pool deck view
Pool at night
Stayed 3 nights in Dec 2024

8/10 Good

Alain

Clean and quiet
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Excellent place
Stayed 1 night in Dec 2024

8/10 Good

Madeleine, Staten Island

Liked: Cleanliness, staff & service
The view is beautiful of the bay. The staff are very nice if and when they pick up the phone.
Stayed 8 nights in Dec 2024