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Hacienda El Santuario San Miguel de Allende

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hacienda El Santuario San Miguel de Allende

Courtyard
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Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Aldama 41, Zona Centro, San Miguel de Allende, GTO, 37700
  • Juarez Park
    2 min walk
  • Church of San Miguel Arcángel
    4 min walk
  • Moxi
    1 min walk
  • San Luis de la Paz Bus Station
    68 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite Doble

Master Suite Doble | Premium bedding, down duvets, minibar, in-room safe

Master Suite Doble

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Jr. Suite

Jr. Suite | Premium bedding, down duvets, minibar, in-room safe

Jr. Suite

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

Petite Suite | Premium bedding, down duvets, minibar, in-room safe

Petite Suite

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, down duvets, minibar, in-room safe

Master Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Master Suite

Grand Master Suite | Premium bedding, down duvets, minibar, in-room safe

Grand Master Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

About this property

Hacienda El Santuario San Miguel de Allende

Colonial San Miguel de Allende hotel in Zona Centro with a full-service spa
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and spa services.
Hacienda El Santuario San Miguel de Allende offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. This San Miguel de Allende hotel provides complimentary wired and wireless Internet access.

Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wol-Ha. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hacienda El Santuario San Miguel de Allende. During your stay, you're just a quick walk from Church of San Miguel Arcángel. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at La SanMiguelada, a family restaurant that serves Mexican cuisine
  • Breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Treat yourself to manicures and pedicures, hot stone massages or body scrubs at Wol-Ha
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Juarez Park and 4 minutes on foot from Church of San Miguel Arcángel
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Hacienda El Santuario San Miguel de Allende offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 291 square feet (27 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Hacienda El Santuario San Miguel de Allende. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Hacienda El Santuario San Miguel de Allende was completed in January 2023.

This 4-star San Miguel de Allende hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to 11:00 AM.
La SanMiguelada – This family restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Terraza Azul – This rooftop bar specialises in Mexican cuisine. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (MXN 250 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La SanMiguelada
  • Terraza Azul

Things to do

  • Art gallery
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 291 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per night
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 300 for adults and from MXN 300 for children
  • Airport shuttle fee: MXN 4499 per vehicle (return, maximum occupancy 3)
  • Secured self-parking fee: MXN 250 per day
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hacienda El Santuario San Miguel de Allende offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number HSH9906289X7

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda El Santuario
Hacienda El Santuario Centro
Hacienda El Santuario Centro Hotel
Hacienda El Santuario Centro Hotel San Miguel de Allende
Hacienda El Santuario Centro San Miguel de Allende
Hacienda El Santuario Hotel San Miguel de Allende
Hacienda El Santuario Hotel
Hacienda El Santuario San Miguel de Allende
Hacienda El Santuario
Hacienda El Santuario San Miguel de Allende Hotel

Hacienda El Santuario San Miguel de Allende Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 539 out of 827 reviews" "
Rating 8 - Good. 182 out of 827 reviews" "
Rating 6 - Okay. 67 out of 827 reviews" "
Rating 4 - Poor. 24 out of 827 reviews" "
Rating 2 - Terrible. 15 out of 827 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

EMMANUELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place… The location is the best!
Stayed 1 night in Sep 2024

10/10 Excellent

Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and staff were all friendly.
Stayed 2 nights in Sep 2024

8/10 Good

Summers

Stayed 7 nights in Aug 2024

6/10 Okay

ROBERTO

Travelled with partner
Liked: Cleanliness, staff & service
Staff was excellent in every respect. I believe that management does not honor Expedia travelers as evidenced by their room assignments. The “suite” was a very small room. The king size bed was 6 inches on the left side from the wall. The stairs to our second floor were steep and very narrow ( I had to step sideways and I wear size 8 shoes; the sofa was under the tv - there were no chairs in the “suite”.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
My husband and I enjoyed our stay at this hotel due to the option for a larger room but also for the onsite restaurant. The hotel has lovely decor and is quiet at night. The food was excellent as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Sep 2024

4/10 Poor

Francisco

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Everything was super clean and nicely decorated. We stayed in the "Silpasuchil" room that is right next to reception area. We could literally hear every conversation every movement that was happening on the other side of the wall and I am sure they could also hear us. Our room had no window and no hot water. The last night we were there the AC unit broke at 1:00am and I called reception because it was getting really hard to breath in there. They moved us to another room, just for the night and that's when I realized that all other rooms were so much nicer, bigger and rooms actually had windows and hot water! I feel like they gave us the service room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Authentic Mexican property. Beautiful, comfortable. About a 7-min walk to main square. Loved it! Wish it had a pool though.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kristian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2024

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

kurt, mcallen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andres

Stayed 1 night in Jul 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking i did not like, yourvdrop off is in tyebstreet blocking traffic
Stayed 1 night in Jul 2024

10/10 Excellent

Dilip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and excellent customer service. Despite language barriers, they went out of their way to help. Walkable from key attractions.
Stayed 1 night in Jun 2024

10/10 Excellent

Roy, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, beautiful facility
Stayed 2 nights in Jun 2024

2/10 Terrible

Guillermina

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude and overpaid
Stayed 1 night in Jun 2024

10/10 Excellent

Ole, Atizapan de Zaragoza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, conveniently located. The best breakfast possible.
Stayed 3 nights in Jun 2024

4/10 Poor

Paris

Disliked: Staff & service
Mixed review
Trying to be honest with this review. The hotel itself is charming, the restaurant and bar staff are exceptional, the doormen and bellmen are amazing however the front staff our awful and quite frankly unacceptable. It is unacceptable to walk up to a front desk and have the person look at you, not even smile and ignore you. This happened every time we went to the front desk. The acted like we were annoying them. For this simple fact we will not be returning....ever. Additionally the room I reserved was not the room I received based on the front desk experience I chose to not complain knowing I would never return. The rooms are charming, the AC took 12 hours to cool off the room. The bathrooms were spacious and great water pressure. The restaurant food is great, the ambiance is perfection.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service! Everyone was very kind and helpful!
Stayed 4 nights in Jun 2024

10/10 Excellent

Amy Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent, with air-conditioning. The place is absolutely gorgeous. Loved everything about it and staff were amazing.
Stayed 4 nights in Jun 2024

10/10 Excellent

Leslie

Stayed 2 nights in Mar 2024

6/10 Okay

Ricdamis

Stayed 3 nights in May 2024