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Embassy Suites by Hilton San Rafael Marin County

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton San Rafael Marin County

Ballroom
Exterior
Bar (on property)
Indoor pool, pool loungers
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
101 Mcinnis Pkwy, San Rafael, CA, 94903
  • Marin County Civic Center Farmers' Market
    16 min walk
  • Marin County Civic Center
    17 min walk
  • Dominican University of California
    6 min drive
  • San Rafael, CA (SRF)
    6 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Corner

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, Accessible, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Non Smoking

  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Corner (Mobility, Bathtub)

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible, Corner (Mobility, Bathtub)

  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV, MP3 dock

Suite, Non Smoking

  • 41 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV, MP3 dock

Room, 1 King Bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton San Rafael Marin County

Pet-friendly hotel connected to the convention centre in San Rafael with a 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. A manager's reception is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Embassy Suites by Hilton San Rafael Marin County offers 236 accommodations with MP3 docking stations and a safe. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Rafael hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Embassy Suites by Hilton San Rafael Marin County. During your stay, you'll be connected to the convention centre and within walking distance of Marin County Civic Center Farmers' Market. Enjoy features like a free manager's reception, plus an indoor pool and a restaurant.
  • Enjoy Californian cuisine while dining at Red Oak Craft Bar
  • WiFi and wired Internet for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from Dominican University of California and 7 minutes from Mission San Rafael Arcangel
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton San Rafael Marin County offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a 24-hour business centre and 14 meeting rooms. Event space at this hotel measures 19332 square feet (1796 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton San Rafael Marin County. Parking is available for a fee. A complete renovation of Embassy Suites by Hilton San Rafael Marin County was completed in February 2020.

This 3.5-star San Rafael hotel is smoke free.

The hotel hosts a free manager's reception daily.
Red Oak Craft Bar – This restaurant specialises in Californian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Filipino, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Area shuttle
  • Uncovered parking on site (USD 15 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Red Oak Craft Bar

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (19,332 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1990
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Embassy Suites by Hilton San Rafael Marin County.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Rafael-Marin
Embassy Suites Hotel San Rafael-Marin County
Embassy Suites Rafael-Marin
Embassy Suites San Rafael-Marin County
Embassy Suites Hotel San Rafael - Marin County / San Rafael
Embassy Suites San Rafael
San Rafael Embassy Suites
Embassy Suites San Rafael Marin County Hotel
Embassy Suites Marin County Hotel
Embassy Suites Hilton San Rafael Marin County Hotel
Embassy Suites Marin County
Embassy Suites Hilton Marin County Hotel
Embassy Suites Hilton San Rafael Marin County
Embassy Suites Hilton Marin County
Embassy Suites by Hilton San Rafael Marin County Hotel
Embassy Suites by Hilton San Rafael Marin County San Rafael

Embassy Suites by Hilton San Rafael Marin County Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 543 out of 1000 reviews" "
Rating 8 - Good. 201 out of 1000 reviews" "
Rating 6 - Okay. 96 out of 1000 reviews" "
Rating 4 - Poor. 95 out of 1000 reviews" "
Rating 2 - Terrible. 65 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Caiti

Liked: Cleanliness
Stayed 3 nights in Aug 2024

4/10 Poor

Jillian

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was not clean, shower was dirty and dust and dirt around and behind the furniture. The worm was infested with brown roaches. Not likely due to the area, these were the kind that come with uncleanliness. Being a Hilton honors member this room was a disappointment.
Stayed 1 night in Aug 2024

10/10 Excellent

yingjie

Travelled with family and small children
Liked: Staff & service, amenities
Delicious breakfast , nice small pool, quiet place to stay
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

William, Woodland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Ryan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel for mutants...Back in the day this property was very nice - a place we'd have family stay when they visited us in Marin. Today it's a shell of its former self...My wife and I decided to stay in Marin on our way back to LA and I noticed the ES was listed when I looked up "Best Hotels in San Rafael"...well thank God I only booked one night (over $300 btw)...Right when we walked in there was spilled food all over the floor (and there wasn't any doormen to welcome or address the mess that greets guests) but okay not a big deal...then after checking in at what felt like a gas station, we were shocked to find A BOX OF NARCAN someone had left outside the elevator. There was some kind of convention for mutants going on that no other hotel would have welcomed (or at least would have been too expensive for them to book). Had I known this was the level of clientele the Embassy Suites welcomed we never would have stayed. As for the dark, dank room my wife and I were so shkeeved out that we slept on top of the covers - sideways - at the end of the bed just to get through the night. The next day we saved our trip by going straight to the Mill Valley Inn which was the same price but a magical, luxurious experience you'd expect in Marin County. If you like nice things - save yourself from the ick and book somewhere else.
Stayed 1 night in Aug 2024

8/10 Good

samiya nasser

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Nice staff, good service would come back again
Stayed 1 night in Aug 2024

10/10 Excellent

Ancuta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent breakfast and the room very clean and beautiful.
Stayed 2 nights in Aug 2024

10/10 Excellent

fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveller
I love staying here on my business trips to the Bay Area service is amazing and rooms are very comfortable, clean and not to mention the food is amazing
Stayed 2 nights in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

DEBRA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lobby area so open with plenty of seating; pool was always clean and weight room was more than adequate for size of property.
Stayed 3 nights in Aug 2024

4/10 Poor

Bernadette

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked because it said hot tub on website. Upon checking in, told the hot tub has been down for 2 months. I mentioned a refund and was told i couldn't get one since I used 3rd party to book. The complimentary reception is a joke- nothing like the pucs of fresh fruit and hot dips. There was crackers, cubed cheese, tortilla chips, jarred salsa and goldfish. I was there for 4 nights and that was it every day! $15 a day to park your car . I parked on the street. Dirty dishes in the hallways for days, mold in the bath tub and the windows, feces on the toilet, the ice machine didnt work on my floor, the elevators were slower than i have ever seen- EVER! When my wallet was stolen, from the common area next to the bar, i was offered ZERO assistance! Found out they have cameras outside the elevators but not down the hallways and not in the common areas or the bar! Used the restroom off the lobby and while i was using the toilet, person next to me flushed and sewer water started coming up from the drain in the floor- with human waste! I wear flip flips all the time- yes GROSS! Told the front desk and they said they knew- and the bathroom is closed. I said there was no sign and she said they havent had time to make a sign yet! I won't even mention the stains and rips on the sofa in the room, no maid service even though i was there 4 nights, no soap in dispenser in the shower or that the fridge froze any food put in it! I told them the ac in the room didn't work- they DID fix that.
Stayed 4 nights in Aug 2024

8/10 Good

Tami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an excellent hot buffet and made-to-order omlette station for breakfast, which was included in the room rate. There was also a nightly reception with 2 free drinks per person in the atrium lobby bar area. Front desk staff was very friendly. Parking was easy and convenient, but cost $15 per night. The noise in the atrium can get a bit loud and heard from the rooms, which is unavoidable since all room are off of the atrium. The doors to the rooms slam shut, which is also very loud, especially to anyone sleeping in the pullout sofa in the front room.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ayren

Stayed 2 nights in Aug 2024

8/10 Good

ZHONGYI

Stayed 1 night in Aug 2024

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
Great rooms and great distance from the city. A quick drive but easier access than a hotel in the city.
Stayed 2 nights in Aug 2024

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The staff was amazing. I will definitely be back when i am in the are again
Stayed 3 nights in May 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

robert

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Joby A.

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was friendly and professional; however, we had to check in manually due to the internet being down. As a result, our extra room keys did not work and we had keep informing the staff that the room keys were not working. The suite was nice and clean. The breakfast was fantastic as we had many options to choose from!
Stayed 2 nights in Jul 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area
Stayed 2 nights in Jul 2024