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Hotel Arrizul Congress

4.0 star property
VIP Access

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Photo gallery for Hotel Arrizul Congress

Lobby sitting area
Front of property – evening/night
Lobby sitting area
Suite Congress | Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle Ronda 3, San Sebastián, Gipuzkoa, 20001
  • Kursaal Congress Centre and Auditorium
    ‪4 min walk‬
  • Concha Beach
    ‪11 min walk‬
  • Plaza de La Constitucion
    ‪12 min walk‬
  • San Sebastian (EAS)
    ‪20 min drive‬
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room (extra bed)

Deluxe Double Room (extra bed) | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room (extra bed)

  • 21 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite Congress

Suite Congress | Premium bedding, minibar, in-room safe, desk

Suite Congress

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Duplex

Family Duplex | Premium bedding, minibar, in-room safe, desk

Family Duplex

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Hotel Arrizul Congress

Riverside hotel connected to the convention centre in San Sebastián with a fitness centre
This smoke-free hotel features a fitness centre, a conference centre and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Hotel Arrizul Congress offers 46 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bidets and hairdryers. This San Sebastián hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Arrizul Congress. During your stay, you'll be connected to the convention centre and just a quick walk from San Ignacio Church. Features include free WiFi in public areas and a free manager's reception, plus a gym.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute walk from Kursaal Congress Centre and Auditorium and 5 minutes on foot from Zurriola Beach
WiFi is free in public spaces. A business centre and a meeting room are available. A free manager's reception is offered on selected days. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Arrizul Congress. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Sebastián hotel is smoke free.

The hotel hosts a free manager's reception on selected days.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 20 per day)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 9 for children
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for EUR 11.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 17 for adults and from EUR 9 for children
  • Self-parking fee: EUR 20 per day
  • Crib (infant bed) fee: EUR 11.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arrizul Congress Collection
Arrizul Congress Collection San Sebastian
Hotel Arrizul Congress Collection San Sebastian
Hotel Arrizul Congress Hotel
Hotel Arrizul Congress San Sebastián
Hotel Arrizul Congress Hotel San Sebastián

Hotel Arrizul Congress Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 212 out of 364 reviews
Rating 8 - Good. 113 out of 364 reviews
Rating 6 - Okay. 26 out of 364 reviews
Rating 4 - Poor. 11 out of 364 reviews
Rating 2 - Terrible. 2 out of 364 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in our 15 days in Europe. Everything about this hotel and the personnel was amazing, specially Javier and Danny. They made our check in smooth and easy, even gave us a map and recommended the best places to wine and dine. Will definitely stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Stayed 1 night in Nov 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The hotel was centrally located in Santander. We arrived at the airport before our check in time but it was no problem we were given the key to our room. Hotel was very clean and very comfortable. Would definitely stay there again,
Stayed 1 night in Oct 2024

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Arnaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Sebastián Get Away
Hotel was at a perfect and safe location. It was close to the beaches, shopping and historic district of San Sebastián. The hotel staff was friendly and professional, the room was clean, with modern shower and amenities. I highly recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service. Loved the proximity to everything!
Stayed 2 nights in Sep 2024

6/10 Okay

Ramon

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No parking , no supplies in bathrooms. The rooms are very noisy you can hear people walking upstairs. The tv has no English speaking channels . The breakfast is very poor selection and service. Not a 4 star hotel lacks services. Bare minimal staff around to help.
Stayed 2 nights in Sep 2024

8/10 Good

MR F

Stayed 5 nights in Aug 2024

6/10 Okay

kelly, NOOSAVILLE BC

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unfriendly staff and very hard and uncomfortable bed. Small room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathleen, San Clemente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!!! Kleenex in the room would be nice,used toilet paper for normal Kleenex use. Otherwise like the property.
Stayed 3 nights in Aug 2024

10/10 Excellent

Francis, Antrim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

William Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly hotel, with pleasant reception staff. The chef and assistant were so accommodating. The room, whilst clean, comfortable and modern felt a little small and dark as we were at the back.
Stayed 7 nights in Aug 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently enjoyed a fantastic stay at this hotel, and I must say, the location is absolutely perfect—just minutes from the beach and about a 10-minute stroll to the old town. Room Comfort The rooms are quite basic, with few amenities, but the bed is incredibly comfortable, making it ideal for a couple of nights. A delightful highlight was the free minibar on arrival, along with a daily 'drinks corner' in reception that added a nice touch to my stay. Exceptional Service The standout feature of my visit was the service. Ainhoa at the front desk was absolutely fabulous—so friendly and kind, and incredibly helpful. Upon check-in, she provided a map of San Sebastián and pointed out all the highlights, which made exploring the town so much easier. Additional Amenities While I didn’t use the gym or breakfast options, I appreciated that they were available. One particularly thoughtful touch was the provision of showers after check-out, allowing guests to freshen up after heading to the beach post-checkout. Final Thoughts Overall, my stay was delightful. The combination of a great location, comfortable rooms, and exceptional service made for a memorable experience. I would definitely recommend this hotel for anyone looking to enjoy San Sebastián!
Stayed 2 nights in Aug 2024

10/10 Excellent

Brigid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, our mezzanine room was perfect for a family of four. Short walk to the old town, free soft drinks and Sparkling Wine was a bonus. Walls seemed quite thin, we could hear other rooms above and next to us at night.
Stayed 3 nights in Aug 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Morgan

Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern hotel. Room was spacious by European standards. Close to Old Town. Would highly recommend.
Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, ticks all boxes although rooms maybe a bit simply decorated its all clean contemporary, comfortable, quiet. Staff very good and helpful. Breakfast excellent. The hotel does lack a bar though. Plenty of hotel's own covered underground parking 1 block away - and crucially, reservable in advance.
Stayed 2 nights in May 2024

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff muy amable. Habitación limpia y completa. Refrigerador con bebidas incluido. Desayuno buffet muy completo y exquisito. Hay parking por 20euros, reservar con antelación. La ubicación del hotel es muy buena. Lo único que podrían mejorar es la wifi que en determinadas ocasiones es bastante pobre.
Stayed 2 nights in May 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Rhegienal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Gros.
Stayed 3 nights in May 2024

10/10 Excellent

tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean
Stayed 4 nights in Apr 2024

10/10 Excellent

Joanna Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our three nights here, room perfect for a city break, bed comfy and staff friendly and informative. Highly recommend
Stayed 3 nights in Apr 2024