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Equinoccio Hotel

3.5 star property

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Photo gallery for Equinoccio Hotel

Sun deck
Panoramic Room, Lake View | Terrace/patio
Panoramic Room, Lake View | Lake view
Building design
Panoramic Room, Lake View | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
SAN24E, El Congo, Santa Ana, Santa Ana
  • Lake Coatepeque
    ‪10 min walk‬
  • Cerro Verde National Park
    ‪5 min drive‬
  • Santa Ana Volcano
    ‪33 min drive‬

Room options

View all photos for Panoramic Room, Lake View

Panoramic Room, Lake View | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Panoramic Room, Lake View

  • 25 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed (King Suite)

Grand Room, 1 King Bed (King Suite) | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Grand Room, 1 King Bed (King Suite)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, Lake View (Double Room with Lake View)

Comfort Room, Lake View (Double Room with Lake View) | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Comfort Room, Lake View (Double Room with Lake View)

  • 19 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for Double Room with Garden View

Double Room with Garden View | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Double Room with Garden View

  • 25 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Family Room

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Bunk Beds

View all photos for Standard Double or Twin Room (Standard Double Room)

Standard Double or Twin Room (Standard Double Room) | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Standard Double or Twin Room (Standard Double Room)

  • 10 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Equinoccio Hotel

Lakefront hotel with free breakfast and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, conference space and a children's pool. Housekeeping is available on request.
Equinoccio Hotel offers 9 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Frette Italian sheets and premium bedding. 40-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Equinoccio Hotel. During your stay, you'll be within walking distance of Lake Coatepeque. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes rowing/canoeing, waterskiing and motor boating
  • 10 minutes by foot from Lake Coatepeque and a 5-minute drive from Cerro Verde National Park
  • Airport drop-off shuttle service available for a fee
Equinoccio Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 323 square feet (30 square metres) and includes a conference centre. Equinoccio Hotel also features a terrace, a garden, and a picnic area. You'll have access to the outdoor pool at a partner property. A shuttle from the hotel to the airport (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Santa Ana hotel.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 10:00 AM.
Equinoccio Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) from 6:00 AM to 7:00 PM on request
  • Free secured, covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle storage
  • Boat and paddles
  • Boat tours
  • Canoeing
  • Children's pool
  • Fishing
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor pool (guest access)
  • Personal motorised watercraft
  • Snorkelling
  • TV in common areas
  • Water skiing
  • Water sports equipment

Family friendly

  • Children's pool
  • Highchair
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Conference centre (323 square foot of space)
  • Meeting room

Outdoors

  • Dock
  • Garden
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: SVC 40 per person
  • Airport shuttle fee per child: SVC 20 (up to 7 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
Equinoccio Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Equinoccio Hotel Santa Ana
Equinoccio Santa Ana
Equinoccio Hotel Hotel
Equinoccio Hotel Santa Ana
Equinoccio Hotel Hotel Santa Ana

Equinoccio Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 157 out of 232 reviews
Rating 8 - Good. 42 out of 232 reviews
Rating 6 - Okay. 14 out of 232 reviews
Rating 4 - Poor. 6 out of 232 reviews
Rating 2 - Terrible. 13 out of 232 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elvia, Cliffside Park

Travelled with family
Liked: Staff & service, property conditions & facilities
It was beautiful
Stayed 2 nights in Dec 2024

6/10 Okay

Carlos

Stayed 2 nights in Dec 2024

10/10 Excellent

Griselda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Location!!
The pictures do not do it justice! It was beautiful, the room smelled like a spa, the property is very well maintained and clean. We loved that it’s gated with an attendant. The best quality was a beautiful walk that goes straight into the lake! This was the highlight of our trip. The customer service in all of El Salvador was extraordinary, and no different at this location. Only tip for travelers, it is a long narrow and unpaved road to get to the hotel. Also, because we arrived at night, the gps said we were at the location but we had to drive up on that road for just a tad more. You will be better getting to this location during daylight. So very worth the drive.
Stayed 2 nights in Nov 2024

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth going out of the way for
It was a very nice place with friendly staff. I think it was well worth going a bit out of the way for.
Stayed 1 night in Dec 2024

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit secluded but absolutely beautiful location
Stayed 1 night in Dec 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location at the lake! Awesome access to a boat, banana boat and kayak.
Stayed 2 nights in Dec 2024

8/10 Good

Dina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Milena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and service was great. We had a beautiful view of the Coatepeque lake. The staff were very friendly and helpful. The food in hotel was very delicious and authentic. The only downside is there is only one main road to access the hotel and the road is in very pour conditions. Overall, our stay was very comfortable and pleasant.
Stayed 2 nights in Dec 2024

10/10 Excellent

yvette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Delsy

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

xiomara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Asha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of a trek around the lake to arrive, but a gorgeous, modern-feeling property with a picturesque set up. Good food and drinks too!
Stayed 2 nights in Nov 2024

10/10 Excellent

Erica

Liked: Amenities
Beautiful and comfortable place! Loved the access to the lake
Stayed 1 night in Nov 2024

10/10 Excellent

Geraldine, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! It had a beautiful view of the lake. The pool was nice. The food was good. The only thing we didn’t like was the shower. Not enough water pressure. Water got hot really fast and you had to move the knob to lower and lower the temperature.

2/10 Terrible

marco

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible access road, over priced items $3.25 for water down tampico type orance concentrate, not real orange juice
Stayed 1 night in Nov 2024

10/10 Excellent

ALBA

Stayed 1 night in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Very new build, friendly and helpful staff and a particularly gracious owner
Stayed 3 nights in Nov 2024

6/10 Okay

Fredi

Stayed 1 night in Nov 2024

4/10 Poor

Yesenia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The stafff was great but no hoy water , water went on and off where at some point there was no water to shower in the room or sink. Blankets and shower were not clean . The driving to get to the property is very inconvenient needs renovation like 22 min away from the diners at lake Coatepeque. Had to look for another hotel after day 2. Other than that the staff was great helpful. Other thing is you have to be there by 9 or you won’t be able to get in per what security guard mentioned .
Stayed 1 night in Nov 2024

8/10 Good

Claudia

Travelled with family
Liked: Amenities, property conditions & facilities
Accessibility to the amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property to stay at if you are looking for a small and quaint place to relax! The hotel only has a very limited amount of rooms available, which makes it a more personal experience. The food and service were excellent! The only ‘drawback’ was the lack of lighting in our room but the sunlight made up for that once you opened the curtains. It definitely is worth mentioning that if you have never visited El Salvador to be aware of the time it takes to travel there from the airport is a bit long and if you are renting a car, your best bet is an SUV or a truck.
Stayed 3 nights in Oct 2024

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main street to get to the location is terrible huge pot holes all over the place making it difficult to commute there. Wish they can allow food after they close their kitchen at 8pm. Other than that it was a peaceful and pleasant stay.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jose

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yeni C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and staff good service but the access to the property is unsafe and bad condition street needs repair
Stayed 3 nights in Oct 2024