I was in this filthy house for 5 hours trying to get a refund. Mold in the shower, greasy dusty screens in the kitchen, cobwebs with giant dust balls on cabinets, under counters, in room screens, an open coconut oil jar with a knife in it, human hair on a knife from the drawer, a large piece of mold in a water pitcher in the fridge and more. i have pictures of all!
It was depressing, gross, unsanitary, and ugly.
I spoke to so many people from Vrbo and the management company, Evolve, and they were all unhelpful.
I managed to get some money back and left more stressed than ever and after processing this debacle, am going to resume my quest to get a full refund and compensation for such a ratchet experience.