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Albergo Palazzo

4.0 star property

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Photo gallery for Albergo Palazzo

Exterior
Free self-parking
View from property
Front of property
Minibar, desk, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Parking included
  • Room service
  • 24/7 front desk

Explore the area

Map
Via Roma, 237, Santa Cesarea Terme, LE, 73020
  • Terme di Santa Cesarea
    ‪1 min walk‬
  • Santa Cesarea Terme Beach
    ‪13 min walk‬
  • Spiaggia di Porto Miggiano
    ‪6 min drive‬

Room options

View all photos for Standard Double or Twin Room, Garden View, Garden Area

Minibar, desk, free WiFi, bed sheets

Standard Double or Twin Room, Garden View, Garden Area

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Quadruple Room, 2 Bedrooms, Garden View, Garden Area

Minibar, desk, free WiFi, bed sheets

Standard Quadruple Room, 2 Bedrooms, Garden View, Garden Area

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed OR 4 Single Beds

View all photos for Economy Double or Twin Room, Courtyard Area

Minibar, desk, free WiFi, bed sheets

Economy Double or Twin Room, Courtyard Area

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use, 1 Double or 2 Single Beds, Balcony, Oceanfront

Standard Double Room Single Use, 1 Double or 2 Single Beds, Balcony, Oceanfront | Minibar, desk, free WiFi, bed sheets

Standard Double Room Single Use, 1 Double or 2 Single Beds, Balcony, Oceanfront

  • Sea view
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room, Sea View

View from room

Standard Double or Twin Room, Sea View

  • Sea view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Quadruple Room, 2 Bedrooms, Sea View, Oceanfront

Standard Quadruple Room, 2 Bedrooms, Sea View, Oceanfront | Minibar, desk, free WiFi, bed sheets

Standard Quadruple Room, 2 Bedrooms, Sea View, Oceanfront

  • Sea view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed OR 4 Single Beds

View all photos for Standard Double Room Single Use, Garden View

Minibar, desk, free WiFi, bed sheets

Standard Double Room Single Use, Garden View

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room Single Use, Sea View

Minibar, desk, free WiFi, bed sheets

Standard Double Room Single Use, Sea View

  • Sea view
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room, Sea View

Standard Triple Room, Sea View | Minibar, desk, free WiFi, bed sheets

Standard Triple Room, Sea View

  • Sea view
  • 25 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 3 Single Beds

View all photos for Standard Triple Room, Garden View

Minibar, desk, free WiFi, bed sheets

Standard Triple Room, Garden View

  • 25 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 3 Single Beds

View all photos for Standard Room, 1 Double or 2 Single Beds, Balcony, Oceanfront

Minibar, desk, free WiFi, bed sheets

Standard Room, 1 Double or 2 Single Beds, Balcony, Oceanfront

  • Sea view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Economy Double Room Single Use, Courtyard Area

Minibar, desk, free WiFi, bed sheets

Economy Double Room Single Use, Courtyard Area

  • Sleeps 1
  • 1 Double Bed

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The price is CHF 154
for 1 room
includes taxes & fees
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About this property

Albergo Palazzo

Hotel in Santa Cesarea Terme with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a meeting room and concierge services.
Albergo Palazzo offers 70 air-conditioned accommodations, with minibars. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and bidets. This Santa Cesarea Terme hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Albergo Palazzo, you're just a quick walk from Terme di Santa Cesarea. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Terme di Santa Cesarea and 13 minutes on foot from Santa Cesarea Terme Beach
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at Albergo Palazzo. Self parking is free.
On-site venue – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Albergo Palazzo Hotel SANTA CESAREA TERME
Albergo Palazzo Hotel
Albergo Palazzo SANTA CESAREA TERME
Albergo Palazzo Hotel
Albergo Palazzo Santa Cesarea Terme
Albergo Palazzo Hotel Santa Cesarea Terme

Albergo Palazzo Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 40 reviews
Rating 8 - Good. 16 out of 40 reviews
Rating 6 - Okay. 4 out of 40 reviews
Rating 4 - Poor. 7 out of 40 reviews
Rating 2 - Terrible. 3 out of 40 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ismael

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer, Honolulu, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge rooms with great views!
Large hotel across the street from the sea and in the heart of the little town. Good breakfast and huge rooms/bathrooms. Staff is also very friendly:)

8/10 Good

Corinne

Stayed 2 nights in Oct 2024

10/10 Excellent

célio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

alessia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ich und meine Schwester waren sehr entäuscht über underen 2 Wöchigen Aufenthalt im 4 Stern Albergo Palazzo. - Dusche kann nur ganz kalt bedient werden (es gibt auch kein Lauwarm) - Balkontüren werden bei 35 Grad von Putzpersonal offengelassen - Klimaanlage läuft 24/7, keine Möglichkeit diese auszuschalten - an manchen Tagen riecht die Luft aus der Klimaanlage nach Fäkalien, einmal hat das komplette Hotel danach gerochen - Wc Schüssel läuft unten am Boden aus - leider ist das Personal auch nicht besonders freundlich, man wird weder begrüsst noch verabschiedet an der Rezeption Wir sind überhaupt nicht kompliziert & haben auch etwas einfaches gesucht. Jedoch entsprechen Fotos auf der Website nicht dem, was es in Wirklichkeit ist. Auch ist es auf keinen Fall ein 4 Stern Hotel! Wir werden es nicht noch einmal buchen.
Stayed 12 nights in Aug 2024

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Durrsak

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale indisponibile, poco accogliente, camera discreta ma molto sporca. Ad aggravare il tutto mi hanno raschiato l’auto nel parcheggio chiuso dell’albergo, con camere presenti si sono rifiutati di visionare i filmati o di darmi supporto per comprendere chi mi avesse raschiato palesemente apposta con una chiave l’auto. Vivamente sconsigliato!
Stayed 6 nights in Aug 2024

6/10 Okay

Monica

Posizione 10 e lode, il resto appena passabile.
Struttura da ristrutturare ma in ottima posizione. Colazione inadeguata, sia per la qualità sia per l’organizzazione, circa 15 minuti di fila per accedere alla macchinetta del caffè/the etc.
Stayed 1 night in Aug 2024

6/10 Okay

Filip

Stayed 1 night in Aug 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ancien hôtel des Thermes rénové. Grande chambre avec vue sur mer. Très bon état et propreté. Très bon petit déjeuner avec sucré / salé. Très bon accueil du personnel à la réception et au petit déjeuner. Le bar était fermé. Il manquait un plateau de courtoisie en chambre pour réaliser un café ou un thé.
Stayed 1 night in Oct 2023

4/10 Poor

Luca Holly

Liked: Amenities
Disliked: Property conditions & facilities
Struttura esternamente molto originale e possente con un vasto parcheggio è una stupenda vista mare antistante all’ingresso. All’arrivo in data 26 agosto un odore terribile fognante che doveva essere motivato all arrivo.Ma nonostante io sia una persona molto molto flessibile,non ci è stato comunicato nemmeno un minimo motivo di guasto o problema che persisteva nei corridoi e piano terra dell intera struttura. Odore inaccettabile che ha continuato a esserci nel pomeriggio e nella mattina seguente nei spazi comuni specialmente all ingresso dell hotel e nei corridoi. Struttura non all altezza di 4 stelle considerando corridoi molto simili paragonabili a quelli di un “istituto di scuole superiori classico” Nonostante sia una persona molto flessibile,non ho accettato l indifferenza davanti a un problema o guasto dove non ci si è nemmeno interessati a comunicare a tutti i clienti una motivazione.struttura non considerabile assolutamente da 4 stelle Odore
Stayed 1 night in Aug 2023

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel tranquillissimo tante cose per il benessere della persona e per il corpo complimento per il personale delle pulizie e tutto lo staff
Stayed 7 nights in Sep 2023

10/10 Excellent

Katalin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kényelmes, tiszta szállás. A reggeli finom volt és bőséges. A szálloda előtti terasz nagyszerű.
Stayed 4 nights in Sep 2023

8/10 Good

PIETRO

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Posizione eccellente che offre comodo parcheggio con vista sul mare. Da migliorare gli arredi conpreso materasso, molto vetusti. Colazione nella media, pulizia eccellente.
Stayed 1 night in Sep 2023

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo rapporto qualità prezzo
Stayed 1 night in Sep 2023

8/10 Good

Vincenza

Stayed 1 night in Aug 2023

2/10 Terrible

Loris Maurizio

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Personale non molto cordiale, letti scomodi, una cosa che proprio non mi è piaciuta e che è una struttura dove ammettono animali e poi ci hanno sconsigliato di andare a fare colazione con il cane, di non andare in determinati posti ecc… ma se ammettono animali poi non devono dire di non andare in un posto o altero. Comunque non ci torneremo
Stayed 3 nights in Aug 2023

8/10 Good

Anders

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 4 nights whit family, nice hotel, clean rooms and good breakfast, really good staff, serviceminded and keen to solve any questions.
Stayed 4 nights in Aug 2023

4/10 Poor

Maisem

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location, near the ocean and just beautiful. But if you don’t speak any Italian or something similar, the staff and people in town will be annoyed by you, and they‘ll let you feel it. Not much respect and patience from them
Stayed 3 nights in Aug 2023

8/10 Good

Davide Antonio

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Gabriele

Stayed 3 nights in Aug 2022

6/10 Okay

Henry

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2022

8/10 Good

Nathalie

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Chambres à refaire
Hôtel très vieillot. J’aime le charme du vintage et rétro, mais ici, c’est vraiment très très vieillot . Les chambres auraient besoin d’être refaites, et entretenues. On sent un laisser aller. Point positif : la magnifique vue mer et le petit déjeuner correct. Mais l’ensemble est cher pour ce que c’est.
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura carina, pulita e accogliente sicuramente da rimodernare pero bel complesso buona, ottima posizione e parcheggio interno molto utile
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il cibo e la vista spettacolare della stanza che si affaccia sul mare
Stayed 4 nights in Jul 2021