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INNSiDE by Meliá Tenerife Santa Cruz

4.0 star property

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Photo gallery for INNSiDE by Meliá Tenerife Santa Cruz

Outdoor pool, pool umbrellas, pool loungers
2 bars/lounges, poolside bar
Reception
View from room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
Calle del Pilar 3, Santa Cruz de Tenerife, 38002
  • Plaza de Espana
    ‪5 min walk‬
  • Garcia Sanabria Park
    ‪6 min walk‬
  • Tenerife Auditorium
    ‪18 min walk‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪29 min drive‬

Room options

View all photos for Innside, Room, Balcony

Innside, Room, Balcony | Balcony

Innside, Room, Balcony

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio (XL)

In-room safe, free WiFi, bed sheets

Studio (XL)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Innside, Room

In-room safe, free WiFi, bed sheets

Innside, Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Loft

In-room safe, free WiFi, bed sheets

The Loft

  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Studio (2+1)

In-room safe, free WiFi, bed sheets

Studio (2+1)

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio (XL 2+2)

In-room safe, free WiFi, bed sheets

Studio (XL 2+2)

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Room (Innside, Connected with Studio)

In-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio

In-room safe, free WiFi, bed sheets

Studio

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Room (Innside, Connected with Studio 3+2)

In-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio 3+2)

  • 46 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

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About this property

INNSiDE by Meliá Tenerife Santa Cruz

Hotel with bars, near Tenerife Auditorium
This smoke-free hotel features an outdoor pool, a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a poolside bar and a rooftop terrace are on-site.
INNSiDE by Meliá Tenerife Santa Cruz offers 83 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at INNSiDE by Meliá Tenerife Santa Cruz, you're just a quick walk from Museo de Belle Artes. Free WiFi in public areas, 2 bars and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Latin American cuisine while dining at Despreciados
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a lift and a rooftop terrace
  • On-site recreation includes a 24-hour gym
  • Steps from Museo de Belle Artes and Nuestra Senora del Pilar Parish
  • Cats and dogs welcome for a fee (restrictions apply)
INNSiDE by Meliá Tenerife Santa Cruz offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

INNSiDE by Meliá Tenerife Santa Cruz also features a rooftop terrace, dry cleaning/laundry services, and pool umbrellas.

This 4-star Santa Cruz de Tenerife hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Despreciados – This restaurant specialises in Latin American cuisine and serves lunch and dinner.
13 Cielos – This poolside bar specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per night); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • 13 Cielos
  • Despreciados

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Nearby parking fee: EUR 18 per night (755 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Innside Tenerife
Innside Tenerife Santa Cruz
INNSiDE by Meliá Tenerife Santa Cruz Hotel
INNSiDE by Meliá Tenerife Santa Cruz Santa Cruz de Tenerife

INNSiDE by Meliá Tenerife Santa Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 38 reviews
Rating 8 - Good. 11 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

FERNANDO, AVENTURA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un servicio muy bueno atencio esmerada calidad precio valor el mejor
Stayed 6 nights in Dec 2024

10/10 Excellent

Leslie, Courtenay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the center of town close to park and waterfront as well as shopping district. Staff were excellent from front desk, rooms, dining area with wonderful breakfast daily. The dinner restaurant was also excellent and the staff superb. Our rooms, adjoining, were newly appointed and beautifully modern and quiet. The roof top pool, albeit small, is spectacular, hanging out over the city. Lovely roof top bar area is very pleasant as well. I was very happy with overall experience as I selected the hotel and recommended it to multiple members of my family traveling together. From what I know, everyone enjoyed the hotel/location experience. Would certainly stay again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Raymond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Would recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Malik, BOCA RATON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Convenient location, but no parking.
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern and very clean. I would have liked some more comfortable seating by the rooftop pool
Stayed 4 nights in Oct 2024

10/10 Excellent

Geraldine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

10/10 Excellent

Monique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it would stay again
Stayed 1 night in Jul 2024

4/10 Poor

Allan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool was closed down after we booked so was the outside lounge
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel. Clean and quiet. The only issue is the rooftop pool wasn’t available which I was really looking forward to.
Stayed 3 nights in Jun 2024

10/10 Excellent

HESSEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Florian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel, klasse Frühstück, nettes Personal. Die Zimmer sind gut. Lediglich die vorhandene Durchgangstüre ist etwas störend, da man viel aus dem Nachbarzimmer hört. Die Lage des Hotel ist perfekt.
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Lage, sehr nettes Personal, gutes Frühstück, Rooftopbar befriedigend
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2024

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente !! El mejor Roof top !!
Stayed 6 nights in Sep 2024

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
Limpieza y servicio
Stayed 6 nights in Sep 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cannelle

Stayed 6 nights in Aug 2024

10/10 Excellent

Francisco José Baeza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel perfecto para pasar unos días en la capital. Centrico, moderno y muy cómodo.
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Estafa con el aparcamiento
No tiene para aparcar. Te cobran 18€ y lo tebes que dejar en otro hotel mas lejis, ni siquiera ahi. El parking de la zona te cobra 10€ el dia. Unos ladrones. La piscina no esta habilitada y el edificio es nuevo por ende olor a pintura. El resto muy comodo y buen aire acondicionado. La zona horrible y sin aparcamiento peor.
Stayed 1 night in Jul 2024

10/10 Excellent

Bruno

Stayed 1 night in Jun 2024

10/10 Excellent

Jorge

Stayed 1 night in Jun 2024

10/10 Excellent

Catalina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel nuevo que está muy bien Fue una pena no poder disfrutar de la piscina porque aún no estaba abierta En la terraza tiene unas vistas increíbles y muy recomendadas las margaritas
Stayed 2 nights in May 2024