Hotel Irotama Lago

4.0 star property
VIP Access

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Photo gallery for Hotel Irotama Lago

5 outdoor pools, pool umbrellas, pool loungers
Restaurant
Luxury Room | Balcony view
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Free airport shuttle
  • Gym
  • Spa

Explore the area

Map
Km 14 Via Cienaga, Santa Marta, Magdalena, 91464
  • Bello Horizonte Beach
    ‪6 min walk‬
  • Zazue
    ‪7 min walk‬
  • Rodadero Beach
    ‪18 min drive‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Room

  • Beach view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Standard Room

  • Beach view
  • 47.17 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Luxury Room

  • Beach view
  • 179 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room Standard With Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Room Junior With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

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About this property

Hotel Irotama Lago

Family fun on the beach, with 5 outdoor pools, near Zazue
Spend the day catching some rays at the beach, relaxing by one of Hotel Irotama Lago's 5 outdoor swimming pools or pampering yourself at the full-service spa.
Hotel Irotama Lago offers 578 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

IROTAMA has 1 treatment room. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hotel Irotama Lago. During your stay, you'll be connected to the convention centre and just a quick walk from Bello Horizonte Beach. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Treat yourself to facials, body treatments or manicures and pedicures at IROTAMA
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Within a 10-minute walk of Bello Horizonte Beach and Zazue
  • Free airport and local-area shuttle service
Some rates at Hotel Irotama Lago are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hotel Irotama Lago, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Santa Marta hotel.

Hotel Irotama Lago has a restaurant on site.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Irotama Lago are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Area shuttle
  • Free secured, covered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,813 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Kitchen island
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: COP 4300 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Irotama Lago offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Irotama
Irotama Resort
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama Hotel Santa Marta
Irotama Resort Karisma Santa Marta
Irotama Resort Karisma
Irotama Karisma Santa Marta
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama
Resort Irotama Resort Santa Marta
Santa Marta Irotama Resort Resort
Resort Irotama Resort
Irotama Resort By Karisma
Irotama Lago
Irotama Resort
Hotel Irotama Lago Hotel
Hotel Irotama Lago Santa Marta
Hotel Irotama Lago Hotel Santa Marta

Hotel Irotama Lago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 366 out of 674 reviews
Rating 8 - Good. 199 out of 674 reviews
Rating 6 - Okay. 59 out of 674 reviews
Rating 4 - Poor. 25 out of 674 reviews
Rating 2 - Terrible. 25 out of 674 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gladis, PALM BEACH GARDENS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel facilities , attention and clean 100
Stayed 4 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Amenities
Great experience. Highly recommended
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean Jamil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice resort. The staff is friendly and helpful. The facilities are great. One thing to improve would be to lift the restrictions to order food from the swimming pools from 12 to 3 pm because they want to force people to go to the restaurants for lunch, but people should be free to choose.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paola Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 4 nights in Apr 2025

8/10 Good

Matteo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable, comida, playa muy limpia, muchooo vendedor pero es a veces inevitable. Lo único q tengo queja es el transporte de un hotel al otro. Cuentan con varios carros de golf para transportar, pero sus horarios no son muy convenientes para los q madrugamos. En general muy bueno
Stayed 11 nights in Dec 2024

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos, Bakersfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at this beautiful hotel! It's in a fantastic location, and the food is just amazing. It's also super kid-friendly and has a modern vibe that we really appreciated. Plus, it’s packed with great amenities. The service was top-notch too!
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really loved the hotel. The bungalow rooms are nice. You see nature and the beach is nice. Sand is dark but soft. Breakfast buffet is very good. Food at the restaurants is very good and not expensive at all. Every one was very friendly. I would like to come back again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful family-friendly place to stay. Luxurious hotel. Food is the only negative. It is ok, but not outstanding. Great staff :)
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricio Suarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ana

Stayed 7 nights in Feb 2025

10/10 Excellent

Cindy

Stayed 3 nights in Jan 2025

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !
Stayed 4 nights in Jan 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que hubiera un discobar
Stayed 4 nights in Dec 2024

10/10 Excellent

Martin

Stayed 3 nights in Dec 2024

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the airport and offers an efficient free pickup service. The architecture and the interior design are extremely tasteful and are harmonious with the landscape and the building styles of the region. The staff are attentive, helpful and competent. The room was very well equipped and comfortable. We had a stunning view of the sea and mountains. There are several large and attractive swimming pools, including slides. There is a lake where you can look at iguanas. The hotel backs onto a (not private) beach where a helpful member of staff will provide you with seating. The beach is functional - not the most beautiful but clean enough and the water is calm enough to swim in. The whole setup is fantastic for kids. The buffet breakfast (included in the price) was excellent in variety, quality and quantity. The Irotama - in its cuisine, design and activities - clearly seeks to showcase elements of the regional culture. As far as big hotels close to the airport go, this one offers a relatively "authentic" experience. Two small gripes. The pools close at 7pm. The lunch and dinner options (not included in the price - we went for the "budget" options) were not up to the quality of the breakfast. In summary - if you want to relax and enjoy a bit of luxury in beautiful surroundings in a convenient location by the sea, this is perfect. On the other hand, if you want to visit picture-postcard tropical beaches you're better off staying nearer Tayrona park.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our entire stay was wonderful. We adventured to various destinations (Santa Marta, Minca, and Tayrona). The staff was very helpful in getting us to and from these locations (getting back from Tayrona would have been difficult without their assistance in setting up a taxi both directions). They were also extremely helpful in answering all of our questions throughout our stay. We really wish we spent more time in this wonderful resort, as it has many amenities, including multiple very nice, clean pools, bars and restaurants, beach access (private, however vendors will hassle you constantly to buy their product or service), and a wonderful atmosphere. The only knock we have is that the restaurants are relatively sub-par, although there are several options. This area of Colombia does not have many English speakers, so come prepared with a little bit of Spanish and a language translation app; it will help a lot. Some of the staff know enough English to help out, but it’s best to have your app handy.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sam

Stayed 1 night in Nov 2024

10/10 Excellent

Isabel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Irotama fue muy buena experiencia. Todos los trabajadores muy queridos. Hasta el perro de nosotros lo trataron súper bien! Le dieron cama y todo! Volveremos a pasar vacaciones en el Irotama.
Stayed 5 nights in Dec 2024

10/10 Excellent

Adam Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice resort

Very nice resort great location. Various restaurants and lots of pools to choose from.
Stayed 3 nights in Nov 2024

8/10 Good

Carolina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Trouble to check in / Problemas con el check in

The place is as described on the page, it feels like home and the view from the balcony is beautiful, you can see the sunrise, the pools and it is full of trees and many little birds. The food is delicious, they have a different menu, I was traveling with my daughter and she enjoyed it. The only horrible thing that happened to me when I arrived at the hotel, they couldn't find the check in and that was when I showed the payment and the confirmation number. It was horrible. I waited 1 hour and nobody knew anything. My aunt, who was the one who did everything in the USA, called hotels.com and they called me and the charge and everything appeared, but at the hotel nothing, very disorganized, terrible. If you bring a girl, they ask for the birth certificate to enter. El lugar es como lo describen en la pagina, se siente como en casa y la vista desde el balcon es bellisimo puedes ver el amanecer, las piscinas y esta lleno de arboles y muchos pajaritos. La comida es deliciosa tienen un menu diferente, yo viajaba con mi hija y ella lo disfruto. Lo unico horrible que me paso cuando llegue al hotel no encontraban el check in y eso yo mostrando el pago, e lnumero de confirmacion fue horrible fue 1 hora esperando y nadie sabia nada, mi tia que fue la que hizo todo en USA llamo a hotels.com y ellos me llamaron y aparecia el cobro y todo, pero en el hotel nada muy desorganizados terrible. Si llevas una nina te piden la partida de nacimiento para entrar.
Stayed 1 night in Oct 2024

6/10 Okay

william

Liked: Staff & service
Stayed 4 nights in Oct 2024