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Carlton Oaks Lodge, Ascend Hotel Collection

3.0 star property

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Photo gallery for Carlton Oaks Lodge, Ascend Hotel Collection

Outdoor pool, pool loungers
Front of property – evening/night
Suite, 1 King Bed, Non Smoking (Living Room & Kitchen) | Individually decorated, desk, iron/ironing board, free cots/infant beds
Exterior
Individually decorated, desk, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
9200 Inwood Drive, Santee, CA, 92071
  • Santee Lakes
    ‪6 min drive‬
  • Sportsplex USA Santee
    ‪6 min drive‬
  • San Diego State University
    ‪15 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Individually decorated, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Living Room)

Individually decorated, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Non Smoking (Living Room)

  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually decorated, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Living Room & Kitchen)

Individually decorated, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Non Smoking (Living Room & Kitchen)

  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Golf View

Individually decorated, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Golf View

  • 28 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Golf View

Individually decorated, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Golf View

  • 28 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Living Room, Roll-In Shower, & Tub)

Individually decorated, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Accessible, Non Smoking (Living Room, Roll-In Shower, & Tub)

  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Living Room, Kitchen, Roll-in Shower)

Individually decorated, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Accessible, Non Smoking (Living Room, Kitchen, Roll-in Shower)

  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Living Room & Kitchen)

Suite, 1 King Bed, Non Smoking (Living Room & Kitchen) | Individually decorated, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (Living Room & Kitchen)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Carlton Oaks Lodge, Ascend Hotel Collection

Riverfront hotel with golf course and outdoor pool
A golf course, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, Access to hot tub and express check-out are on-site.
Carlton Oaks Lodge, Ascend Hotel Collection offers 50 air-conditioned accommodations with complimentary bottles of water and an iron/ironing board. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Santee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Carlton Oaks Lodge, Ascend Hotel Collection. During your stay, you're just a quick walk from Carlton Oaks Country Club. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine and golf course views while dining at Oaks Bar and Grill
  • Cooked-to-order breakfast served weekends for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, meeting rooms and a terrace
  • On-site recreation includes a golf course and golf lessons
  • 15 minutes by car from San Diego State University and 14 minutes from Snapdragon Stadium
Carlton Oaks Lodge, Ascend Hotel Collection offers its guests a golf course, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and a garden are also featured at the business-friendly Carlton Oaks Lodge, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Santee hotel.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 8:00 AM and 11:30 AM.
Oaks Bar and Grill – Overlooking the golf course, this restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Oaks Bar and Grill

Things to do

  • 18-hole golf course
  • Golf
  • Golf driving range
  • Golf lessons
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.
  • Resort fee: USD 11.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • In-room coffee
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
The front desk at this property is open daily from 11:00 AM - 10:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlton Oaks Golf Resort
Carlton Oaks Golf Resort Santee
Carlton Oaks Golf Santee
Carlton Oaks Resort
Carlton Oaks Golf Resort tee
Carlton Oaks Golf Resort
Carlton Oaks Lodge, Ascend Hotel Collection Hotel
Carlton Oaks Lodge, Ascend Hotel Collection Santee
Carlton Oaks Lodge, Ascend Hotel Collection Hotel Santee

Carlton Oaks Lodge, Ascend Hotel Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 401 out of 978 reviews
Rating 8 - Good. 340 out of 978 reviews
Rating 6 - Okay. 140 out of 978 reviews
Rating 4 - Poor. 56 out of 978 reviews
Rating 2 - Terrible. 41 out of 978 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Eric

Liked: Cleanliness, staff & service
Disliked: Amenities
We were well taken care of.
Stayed 2 nights in Dec 2024

8/10 Good

michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

erik, San Pedro

Business traveller
Disliked: Cleanliness, staff & service, amenities
Had to leave the second night because the power went out! I couldn’t see anything it was very unsafe and uncomfortable. No light to see anything in your room is not right.
Stayed 2 nights in Oct 2024

4/10 Poor

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights- last night the power went out at 8pm or so - nobody there - no backup - no phone- no backup light in the room zip nada - can’t believe that’s the first time this has happened
Stayed 2 nights in Oct 2024

6/10 Okay

Osiris Vital

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it, and will be back again in 2025!
It was amazing. Behind the gates and I never wanted to leave. The golf course was phenomenal and the resort was just as fantastic. Already booked my wife's birthday trip for next year here!
Stayed 1 night in Sep 2024

6/10 Okay

Beto

Stayed 1 night in Sep 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beautiful location, great customer service and very good coffee and food.
Stayed 3 nights in Aug 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Billy D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Very clean room, comfortable beds.
Stayed 4 nights in Aug 2024

4/10 Poor

Gustavo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The view was not as described. It was facing a dirt lot
Stayed 1 night in Jul 2024

2/10 Terrible

Alma

Travelled with family
Disliked: Amenities, property conditions & facilities
Donald who was my first point of contact was NOT welcoming at all, his customer service is the worse. Arrived Monday didn’t receive WiFi until Saturday this was after spending a total of at least 3 hours on the phone with Cox over 3-days. The Donald refused to contact them. The room was awful the bed was worn and sunken in the door let’s everyone know your status in the room the curtains do not close this place is sooo outdated and worn a 1’ crack under the door for all types of crawly creatures this place is the worse along with its customer service
Stayed 7 nights in Jul 2024

8/10 Good

Lydia

Liked: Staff & service, property conditions & facilities, room comfort
Cute, cozy hotel!
Customer service was great! The room appeared clean upon entering however, there was an empty water bottle under the seat in the room by the bathroom, and the comforter had dried blood on it that we didn’t notice until we were stripping the bed to leave. My husband and I both checked everywhere and the blood was not from either of us. The bed was very comfortable, the grounds of the hotel were kept clean, and it was a cozy cute place! Overall, good stay! Just found things that could have been better!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Always a good stay
We have stayed here many times. Its a good location for our needs. Its clean. The pool area is nice however, the sectional sofa is disgustingly dirty. We layed towels over it just to sit on it. The restaurant is good. We really enjoy having our meals on the outdoor patio overlooking the golf course. The entire staff at the resort are very friendly. The bedding is comfortable but the rooms are very outdated. The walls are dark and the furniture clean but worn. There is no convenient bedside place to plug your phone in. The in room refrigerator is great to have.
Stayed 3 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carlton Oaks
The room was comfortable. The restaurant was good.
Stayed 3 nights in Jul 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Murat

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived @ 9:00 pm and the lobby was locked. Had to call security so we could check in. No food options after 7:00 pm. Room wasn't comfortable, a/c unit was laud, there were small spiders in the room and you could hear the water running very laudly when the showers were being used in the other rooms.
Stayed 1 night in Jul 2024

6/10 Okay

Jamie

Liked: Cleanliness
The room was clean, but there was not a lot of communication about hotel amenities.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful sunrise
Our stay was nice and the hotel was quiet. We just needed a place to sleep for the night but there were lots of restaurants accessible by car and it has a golf course. We got to watch the sun come up from our balcony.
Stayed 1 night in Jul 2024

8/10 Good

Mary, Sahuarita

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk
I’ve been staying at this hotel for a long time. However… the front desk gentlemen needs to brush up interacting better w his customers.
Stayed 2 nights in Jul 2024

6/10 Okay

George

Travelled with family
Disliked: Property conditions & facilities, room comfort
Use to be a nice place, not worth the cost sadly.
The concrete walled room held mousture and with AC running my clothes felt wet along with bedding. The bed was very hard, i usually like firm bed but was like a board.
Stayed 2 nights in Jul 2024