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Hotel Casa Aluge

3.0 star property

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Photo gallery for Hotel Casa Aluge

Reception
Front of property
32-inch plasma TV with cable channels, TV
Front of property
Standard Room, 1 Queen Bed | Down duvets, Select Comfort beds, desk, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
56 Calle Salome Urena, Santo Domingo, Distrito Nacional, 10210
  • Calle El Conde
    ‪2 min walk‬
  • Columbus Park
    ‪4 min walk‬
  • Sambil Santo Domingo
    ‪3 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Down duvets, Select Comfort beds, desk, blackout curtains

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Terrace/patio

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

Down duvets, Select Comfort beds, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | Down duvets, Select Comfort beds, desk, blackout curtains

Deluxe Double Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

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3.6 out of 5, Good, (422)
The price is CHF 25
for 1 room
includes taxes & fees
8 Apr - 9 Apr
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About this property

Hotel Casa Aluge

Adults-only hotel with free breakfast and rooftop terrace
This hotel features a bar/lounge, a snack bar/deli and a rooftop terrace. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and 24-hour room service are on-site.
Hotel Casa Aluge offers 10 accommodations with complimentary bottles of water and free toiletries. Select Comfort beds feature down duvets. 32-inch plasma televisions come with cable channels.

This Santo Domingo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Casa Aluge, you're just a quick walk from Malecon. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Columbus Park and a 3-minute drive from Sambil Santo Domingo
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, a library, and barbecue grills are also featured at the business-friendly Hotel Casa Aluge. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Santo Domingo hotel.

Guests are served a free full breakfast daily from 8:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (USD 4 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas
  • Wine tours

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 15 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: USD 4 per day
  • Pet fee: USD 15 per pet, per night (maximum USD15 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Hotel Casa Aluge offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Aluge Hotel Santo Domingo
Casa Aluge Hotel
Casa Aluge Santo Domingo
Hotel Casa Aluge Hotel
Hotel Casa Aluge y Salome 56
Hotel Casa Aluge Santo Domingo
Hotel Casa Aluge Hotel Santo Domingo

Hotel Casa Aluge Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 67 out of 141 reviews
Rating 8 - Good. 35 out of 141 reviews
Rating 6 - Okay. 17 out of 141 reviews
Rating 4 - Poor. 8 out of 141 reviews
Rating 2 - Terrible. 14 out of 141 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Savannah

Stayed 2 nights in Nov 2024

10/10 Excellent

Taxon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of the room and most of all, the friendliness of the staff. They are wiling to help and solve your problems with a smile. I say this because i had an internet problem and the young and beautiful receptionist was able to solve it asap. Love it
Stayed 8 nights in Nov 2024

10/10 Excellent

Steeve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 2 nights in Sep 2024

4/10 Poor

Beverly

Disliked: Amenities
It was disappointing based on other hotels in the area. The floor of the shower stall was severely cracked but it was partially coveted with a mat. One flimsy towel, no bathmat, or glass in the room.
Stayed 1 night in Oct 2024

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
Convenient to tourist locations
This is a typical Dominican place. The description provided by the site needs to be updated, amenities are not as listed. Maybe they existed at one time but not now. The staff were friendly and courteous, but the hotel needs many repairs. It’s a place to sleep, that’s what you get along with some coffee and a preplanned everyday breakfast. I would not recommend it to North American travellers with expectations.
Stayed 2 nights in Oct 2024

2/10 Terrible

Liudmila

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this place zero stars, I absolutely would. My stay was a complete disaster, and I regretted it every single day. None of the services promised on Expedia were provided. To start, they don't even have a swimming pool. I specifically chose this hotel because their listing showed a pool in both the photos and description. When I brought this up with the staff, they admitted they were aware of the misleading information but had no plans to fix it. Several other guests I spoke to were just as frustrated, having booked for the same reason. Despite their promise to remove the misleading pictures, nothing changed during my 5-day stay, and it was clear they had no intention of doing so. On top of that, the WiFi was atrocious. They had three different networks, and none worked properly unless I stood in a specific corner of my room or near the door. Any movement in the room, and the signal would drop completely. The management did nothing to resolve it, offering a range of flimsy excuses like "it's an outside issue" or they "hadn’t noticed it was unplugged." Their indifference made it impossible for me to work or study, costing me even more. Despite paying the full price, I left feeling completely cheated, and they showed zero interest in addressing any of these issues. Thirdly, the towels are dirty, the rooms are filthy and stinky, the bathroom is covered with plaque, and there is no hot/warm water. Terrible hotel, do not stay there!
Stayed 5 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Fred

Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service, good location, excellent value.
Service was friendly and attentive. Room was quiet, clean and comfortable. The ceiling fan wasn't working but AC kept things cool. Location is excellent, a block from El Conde. Excellent value.
Stayed 2 nights in Aug 2024

4/10 Poor

Dekenio

Disliked: Cleanliness, property conditions & facilities, room comfort
Marlen ríos
La limpieza.un le hace falta una pinturita al fondo de la entrada unas matita bien bonita botar lo que está ocupando espacio.. o pintarlo..cocina mala condiciones desde arriba hasta abajo. La alfombra de la bañera..y por dónde se va el agua no se ve delicado..vale la pena que lo arreglen para recomendarlo
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel in a chill area
Stayed 8 nights in May 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Aluge is one the of the best in the area,staff very friendly,the hotel very clean,hot water,air conditioning,breakfast included and the prices per night is great
Stayed 10 nights in Apr 2024

6/10 Okay

Aaron

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Yiria Enid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy small hotel that makes you feel at home. One block away from la Calle Conde where all the fun is.
Stayed 2 nights in Jan 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

8/10 Good

Ernesto Julio Diaz

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, nice people, just hard to reach because street is under reconstruction and being excavated.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Zoraida

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The picture reflected a beautiful Queen size bed, which is what I thought I had selected. When I arrived, the room that I received had was a full size bed against the wall. Not easy to get off bed without crossing my husband. The towel was the worst towel I had even seen. Overall, I ended up paying and additional $25.per night extra, to obtain a king size bed. The pillows were dirty and really wormed out. Not decent pillows. Was bitting by mosquitos all night long. Not able to control AC temperature as is so old that you can only plug and unplug. Not a very good experience.

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!
Stayed 2 nights in Aug 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you want to experience the local life, visit the colonial sites, this is the place for you. My family and I enjoyed our stay.
Stayed 1 night in Jul 2023

2/10 Terrible

Alfredo

Went the first night, found out that my reservation was given to someone else. They offered me a small room but the air conditioner didn't work not even the ceiling fan, called Expedia to relocate me to another hotel. It took a while and glad they did.
Stayed 13 nights in Jun 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy muy muy amables y serviciales, te tratan como Familia y con mucho respeto. El Mejor café está allí 😂😂😂😂
Stayed 8 nights in Jun 2023