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Bourbon Convention Hotel Santos

4.0 star property

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Photo gallery for Bourbon Convention Hotel Santos

Outdoor pool
Minibar, in-room safe, individually decorated, individually furnished
Property amenity
Reception
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Air conditioning
  • Gym
  • Parking available

Explore the area

Map
Av. Mal. Floriano Peixoto, 42, Gonzaga, Santos, SP, 11060-300
  • Gonzaga Beach
    ‪4 min walk‬
  • Boqueirao Beach
    ‪6 min walk‬
  • José Menino Beach
    ‪9 min walk‬

Room options

View all photos for Deluxe Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, individually decorated, individually furnished

Family Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed, 1 Single Bed and 1 Single Murphy Bed

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Double Room

Minibar, in-room safe, individually decorated, individually furnished

Premier Double Room

  • 26 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About this property

Bourbon Convention Hotel Santos

Family-friendly resort connected to a shopping centre in Santos with free breakfast
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free resort. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar and a complimentary children's club are on-site. Housekeeping is available once per stay.
Bourbon Convention Hotel Santos offers 240 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Santos resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Bourbon Convention Hotel Santos. During your stay, you'll be connected to a shopping centre and just a quick walk from Gonzaga Beach. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and 41 meeting rooms
  • On-site recreation includes a gym and a playground
  • Just a 4-minute walk from Gonzaga Beach and 6 minutes by car from Santos Harbor
Bourbon Convention Hotel Santos offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and 41 meeting rooms. Event space at this resort measures 29063 square feet (2700 square metres) and includes conference space. A complimentary children's club, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Bourbon Convention Hotel Santos. Parking is available for a fee.

This 4-star Santos resort is smoke free.

Guests are served a free local cuisine breakfast daily from 6:00 AM to 10:00 AM.
Restaurante The Garden – On-site buffet restaurant.
First Bar – On-site bar. Happy hour is offered. Open daily.
Pool Bar – On-site bar. Open selected days.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • First Bar
  • Pool Bar
  • Restaurante The Garden

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 29,063 square feet of conference space
  • 41 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The check-in location differs from the property location; go to: [Rua Marechal Floriano Peixoto N°42 CEP 11060-300 -GONZAGA/SANTOS]
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
The check-in location differs from the property location. To check in, guests will need to go to Rua Marechal Floriano Peixoto N°42 CEP 11060-300 -GONZAGA/SANTOS
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Mendes
Hotel Mendes Plaza
Mendes Hotel
Mendes Plaza
Bourbon Santos Hotel Convention
Mendes Plaza Hotel Santos
Mendes Plaza Santos
Mendes Plaza Hotel - Torre Plaza Santos, Brazil
Bourbon Santos Convention Hotel Mendes Plaza
Bourbon Convention Hotel Mendes Plaza
Bourbon Santos Convention Mendes Plaza
Bourbon Convention Mens Plaza
Mendes Plaza Hotel
Bourbon Santos Convention Hotel (Mendes Plaza)
Bourbon Convention Santos
Bourbon Santos Convention Hotel
Bourbon Convention Hotel Santos Resort
Bourbon Convention Hotel Santos Santos
Bourbon Convention Hotel Santos Resort Santos

Bourbon Convention Hotel Santos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 312 out of 554 reviews
Rating 8 - Good. 176 out of 554 reviews
Rating 6 - Okay. 39 out of 554 reviews
Rating 4 - Poor. 16 out of 554 reviews
Rating 2 - Terrible. 11 out of 554 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cordano -cortez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 5 nights in Dec 2024

10/10 Excellent

martin david

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel ...nice shopping area and easy access to the beach!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 1 night in Sep 2024

10/10 Excellent

Graciela

Liked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

Joseph

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel is a bit dated, however, all services, employees and breakfast were very good. They just need explain better about the parking lot, which is located at a Mall next door to the hotel. I didn’t know there was a elevator that would reach the hotel from the mall’s parking lot. Breakfast was very good and all employees very polite. I would come back again.
Stayed 1 night in Feb 2022

6/10 Okay

Siyar

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
We didn’t get water and night time 130 am we went out side of the hotel and brought water , we were dying , the staff were not friendly at all
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel declines
The hotel used to be better. They used covid-19 as an excuse to reduce services and amenities, but the price was not reduced... Their restaurant menu used to be great and now is very boring and limited with the same menu for room service and for eating at the restaurant. The hotel used to have 2 different menus, one for eating at the restaurant and one for room service. No more pens and little notepads in the rooms. Very noisy room with no noise insolation from the room upstairs our room. The hotel used to be great and has significantly declined this year. Disappointing!
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Excellent stay - such a comfortable hotel
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great simple hotel next to beach and the mall. The location was ideal for my 2 days in Santos. I found it very annoying that they were always out of fruit-infused water in the reception, and when I'd ask about getting more, nothing would happen. However, I loved the pool and was able to swim laps in the evening under the stars with great Brazilian music. They also kept my bag for me after I had checked out so I could enjoy the day before my bus ride. The breakfast was stellar as well, but the line for eggs/tapioca was pretty long and slow; it is kind of mind blowing they only have two people working the station despite the breakfast being served to crowds in a giant conference room. The breakfast staff was patient and kind though and did not seemed frustrated or overwhelmed, despite the crowds. I got a great last-minute deal for this hotel so it was no surprise I had twin beds, no view (literally curtains over a wall on one side to make it look like a window! ha!) out of a sliver of a window, and a wheelchair-accessible bathroom (making for a super low sink, etc. - though I'm happy to report this hotel has great wheelchair accessible bathrooms!). If you are looking for a room with a view you should probably go elsewhere. They had CNN though so I was a happy camper...good to get caught up on the world every once in a while! Overall I'd give this hotel an A-. If they could keep the spa water jug filled in the reception it has potential to feel like more of a first-class hotel.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice.
Fantastic hotel, breakfast superb, comfortable bed and pillows. WiFi excellent. Good location. Plenty of good restaurants close by. Only grip, no tea and coffee making facilities in the room. Which you would expect for the price.
Stayed 3 nights in Feb 2019

8/10 Good

Alessandra, Sao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and very convenient location
enjoyable and people are very nice. Location close to mall is extremely helpful
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and functional
This hotel was very clean. Nothing too luxurious, but completely functional. I would stay here again.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in my hometown
Good experience. To make it great, hotel could improve services at the pool. Hard to find towels during the day. I am from Santos and I was able to make my family enjoys the city as much as I do.

10/10 Excellent

john, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mendes Hotel is highly recommended
enjoyed it, I will be back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Santos
My experience staying at the Mendez Plaza was a great overall experience. The rooms were spacious, comfortable and clean just as I'm come to expect from hotels in the United States. The employees and signage made things easy for an English-only speaking traveler. Nice pool, breakfast buffet and exercise facility. My brother stayed at the Parque Balneário during the same trip and although it was closer to the beach, the Mendez Plaza has much nicer rooms.

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

George, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for a business trip
Excellent room, good food with high variety, staff is customer oriented.

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cesar

Stayed 2 nights in Dec 2024