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Charlie Itaim

3.0 star property

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Photo gallery for Charlie Itaim

Property amenity
Property entrance
Standard Studio, 2 Single Beds | Private kitchen | Full-sized fridge, microwave, stovetop, espresso maker
Property amenity
Standard Studio, 1 Double Bed | Hypo-allergenic bedding, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
R. João Cachoeira,1577, São Paulo, SP, 04535-015
  • Ibirapuera Park
    ‪16 min walk‬
  • Shopping Ibirapuera
    ‪4 min drive‬
  • Paulista Avenue
    ‪6 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Studio, 1 Double Bed

Standard Studio, 1 Double Bed | Hypo-allergenic bedding, free WiFi, bed sheets

Standard Studio, 1 Double Bed

  • 40 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 2 Single Beds

Standard Studio, 2 Single Beds | Bathroom | Shower, towels

Standard Studio, 2 Single Beds

  • 40 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

Similar properties

Superior Studio | Free WiFi, bed sheets

NewCiti Itaim by Charlie

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
4.1 out of 5, Very good, (298)
The price is CHF 50
for 1 apartment
includes taxes & fees
15 Apr - 16 Apr
NewCiti Itaim by Charlie

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Charlie Itaim

Apartment with free parking, near Ibirapuera Park
This smoke-free apartment building features an indoor pool, a fitness centre and laundry facilities. Self parking is free. Each apartment provides an LCD TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Free WiFi, an espresso maker and free bottled water are among the other amenities available to guests.
Charlie Itaim offers 20 air-conditioned accommodations with espresso makers and complimentary bottles of water. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. 40-inch LCD televisions come with digital channels.

Recreational amenities at the apartment include an indoor pool and a fitness centre.
During your stay at Charlie Itaim, you'll be within walking distance of Ibirapuera Park. Enjoy features like free self-parking, plus an indoor pool and a gym. This comfortable apartment building has 20 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, an LCD TV and a full-sized fridge
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a gym
  • Just a 2-minute drive from Ibirapuera Park and a few minutes from Shopping Ibirapuera
Charlie Itaim offers its guests an indoor pool and a fitness centre. Charlie Itaim also features laundry facilities and a lift. Self parking is free.

This 3-star São Paulo apartment is smoke free.

Languages

English, Portuguese, Spanish

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free self parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Free bottled water

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; access will be through a private entrance

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Charlie in Itaim
Charlie Itaim Apartment
Charlie Itaim São Paulo
Charlie Itaim Apartment São Paulo

Charlie Itaim Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 138 out of 253 reviews
Rating 8 - Good. 49 out of 253 reviews
Rating 6 - Okay. 32 out of 253 reviews
Rating 4 - Poor. 9 out of 253 reviews
Rating 2 - Terrible. 25 out of 253 reviews

8.2/10

Cleanliness

8.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Federico

Liked: Cleanliness, property conditions & facilities
All was great
Stayed 3 nights in Oct 2024

10/10 Excellent

Cladson

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Rafael

Liked: Cleanliness, room comfort
Automated horro
Horrible communication and service!! Everything is automated.. and is very difficult to communicate or express… I had to wait in the rain after I was lied there was no lobby.. hated everything about the automated system and this company
Stayed 3 nights in Nov 2024

10/10 Excellent

Qin Hua

Stayed 7 nights in Jun 2024

2/10 Terrible

Verified traveller

Very difficult check in
Decent place but terrible communication No front desk and very difficult and frustrating check in process
Stayed 5 nights in May 2024

10/10 Excellent

Qin Hua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 12 nights in Apr 2024

10/10 Excellent

Qin Hua

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 20 nights in Apr 2024

10/10 Excellent

Qin Hua

Stayed 17 nights in Mar 2024

10/10 Excellent

Qin Hua

Stayed 14 nights in Mar 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn’t stay here again even if it was free! The locks are digital and the indoor lock does not work (I tried with 3 rooms from my family). I found out the lock doesn’t work because i woke up with A MAN IN MY ROOM IN THE MIDDLE OF THE NIGHT!!
Stayed 15 nights in Jan 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Property conditions & facilities
DO NOT STAY HERE! It is NOT SAFE! They gave my door’s security code to a men that enter my room in the middle of the night. I would upload pictures if I could!! Do yourself a favor and don’t stay here!
Stayed 5 nights in Jan 2024

8/10 Good

Cristiano

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Fausto

Business traveller
Disliked: Room comfort
We need more flats in Itaim Bibi not by Charlie
These flats used to be managed by a different company and were wonderful in the past. Nowadays the only communication you get is through Whatsapp messages with staff that try to go out of their way to be horrible with you, and that won't care about 50% of your problems. My flat only had 1 pillow, I complained, they didn't bring any extra pillow. My flat wifi password didn't work, they didn't care at all, took them 4 days to come over to the flat to see the problem (fortunately I had reset the router and used the default wifi name and password); you want to do early check in? Who do you think you are? A customer that requires proper service? We don't operate with those kinds of people here! Want to do a late check out? You must be kidding, get out of the room! In this trip there were only 2 pillows in the bed; 1 small lousy pillow in the sofa; there was no extra blankets/duvets provided in case it gets cold; the outside area used to have 2 identical chairs and now you only get 1 (don't complain customer! I told you not to complain). So... the people that manage these flats should really be managing a rundown pension in some favela, and not managing what is a good building and flats that have a LOT of potential - that is the main problem, this could be great if it wasn't the service involved. I get anxious - in a bad way - when I stay here, thinking - how are they going to ruin my stay this time? God... dreadful...
Stayed 1 night in May 2023

2/10 Terrible

Fausto

Business traveller
More competition needed in Itaim Bibi Flat Rentals
Esta empresa tem apartamentos excelentes neste prédio mas o pior serviço de atendimento ao cliente que já vi. É uma pena que esteja a controlar todos os apartamentos de aluguel no Itaim Bibi
Stayed 6 nights in May 2023

2/10 Terrible

Fausto

Business traveller
Disliked: Cleanliness, room comfort
Try somewhere else in flats, or even an Hotel
I've stayed in this building in the past in flats owned by a competitor of Charlie - they were called Casaí, and the service was 1000x better. Charlie is a bad service provider, when you book with them the only way you have to communicate is through Whatsapp message, they don't have a number you can call, you can't call through Whatsapp as well, only messages. They also never identify themselves in the chats, sometimes you can be lucky and find someone that is friendly, most times you will find someone that argues with you all the time. Location is great for however has business to do in Faria Lima, but the quality is going downhill. For example these flats used to have loads of pillows, they now only have 2; it used to have big sized garbage cans, now only have tiny bathroom ones; it used to have a proper amount of cutlery/glasses, now you get whatever wasn't yet broken. I hope someone quickly makes a competitor to Charlie so I can stay somewhere else.
Stayed 4 nights in Apr 2023

6/10 Okay

Hugh

Liked: Room comfort
Disliked: Cleanliness
Lovely room but confusing place
The room itself was brilliant and Charlie Itaim were prompt to communicate through WhatsApp for any questions we had. However, we felt that some instructions for the building and the processes could have been left in the room rather than having to reach out every time. The room wasn’t cleaned at all for our 4 night stay and so we had to clear our own waste. There were no extra bin bags supplied for us and we had to go to the concierge desk to find out where to take the rubbish. We were also told we’d need to book into the pool due to the pandemic however upon approaching the desk they told us that we didn’t need to book. The concierge desk were helpful but spoke no English whatsoever so this was tough. The location wasn’t terrible but we did have to get ubers to all the places we visited.
Stayed 4 nights in Feb 2022

4/10 Poor

Bradley Joseph

Liked: Cleanliness, room comfort
Great apartment, terrible check-in
The apartment was very clean, modern, and well thought out. They supplied small soaps and towels, just like a hotel. Pots, pans, plate, and cups were all there, along with a seasoning for cooking to take home as a gift. Parking was safe in the garage, and overall the price was good. However, I had to wait in the lobby for well over an hour because they lost my documents, never sent them to the building to let me in, and then did not answer me or Hotels.com staff over the phone. Meanwhile, we had to pay for street parking, and I got totally soaked in the rain making trips to and back from the car. Due to the long delay, we missed an appointment and got nothing in return except for a "we're really sorry" message. All in all, the apartment itself was great, but I would stay there again ONLY if organization were improved, providing easier and more direct lines of communication with staff and if the plans of sending digital entry codes and a way directly into the parking garage.
Stayed 1 night in Feb 2022

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Quartos novos, limpos, agradável
Stayed 1 night in Dec 2024

8/10 Good

Flávia

Business traveller
Liked: Room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Josefa

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

IZABELA

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Localização excelente! Porém limpeza péssima!
Localização excelente. Já fiquei algumas vezes no Charlie Itaim pela localização,porém a limpeza e manutenção está ficando terrível. Paredes sujas, tetos mofados e o pior de tudo desta vez foi encontrar copos e pratos guardados sujos dentro do armário. Um nojo!
Stayed 2 nights in Dec 2024

10/10 Excellent

Rafael

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Business traveller
Disliked: Cleanliness
Bom custo benefício
Acomodação espaçosa, porém, limpeza no 6. Endereço muito bem localizado e prédio seguro.
Stayed 2 nights in Oct 2024