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Air Terminal Hotel

3.0 star property

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Photo gallery for Air Terminal Hotel

Exterior
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Exterior
Lobby
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • New Chitose Airport Onsen
    ‪1 min walk‬
  • Doraemon Wakuwaku Sky Park
    ‪6 min walk‬
  • Northern Horse Park
    ‪14 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪1 min walk‬

Room options

View all photos for Double Room, Non Smoking

Room amenity

Double Room, Non Smoking

  • 20.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Single Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Room amenity

Twin Room, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Hollywood Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room Non Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Deluxe Double Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hollywood Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Single Room Non smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Single Room Non smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Single Room Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Combined shower/bathtub, free toiletries, hair dryer, slippers

Standard Triple Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Deluxe Single Room

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Single Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Air Terminal Hotel

Hot springs hotel connected to the airport in Chitose with a full-service spa
Along with a full-service spa, this hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Air Terminal Hotel. During your stay, you'll be connected to the airport and just a quick walk from New Chitose Airport Onsen. Free WiFi in public areas, a full-service spa and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from New Chitose Airport Onsen and 6 minutes on foot from Doraemon Wakuwaku Sky Park
Air Terminal Hotel offers its guests a full-service spa. WiFi and wired Internet are free in public spaces. Air Terminal Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 1,600 per day)
  • Parking on site (JPY 1,600 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1600 per night
  • Nearby parking fee: JPY 1600 per day
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Air Terminal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1067 reviews
Rating 8 - Good. 339 out of 1067 reviews
Rating 6 - Okay. 96 out of 1067 reviews
Rating 4 - Poor. 27 out of 1067 reviews
Rating 2 - Terrible. 7 out of 1067 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet and comfortable. Great value. Can t beat it for convenience after flying in from Canada.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t beat the location and convenience after a long international flight. Plus close proximity to the ski buses. First time I used the onsen which was a bonus, but this time we arrived too late to take advantage. Beds are more firm. Free Japanese breakfast was good too.
Stayed 1 night in Jan 2025

8/10 Good

Hidehisa

Good location & Breakfast & onsen.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher, Tualatin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed here in transit for one night on our way to skiing in Niseko. We chose this hotel for its convenient location right in the Chitose Airport so it turned out to be a great choice for a one night stop on our way to our destination.
Stayed 1 night in Jan 2025

8/10 Good

Lum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast’s spread is limited. Furnitures and fitting a bit dated.
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lois, Calgary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice if breakfast buffet opened earlier, as we had a 0730 flight. Barely had time to grab a bun and juice, to get to checkin counter with enough time. There were about 30 others in same situation, so opening at 0530 instead of 0600 might be well appreciated. We didn’t have time to go back to room to clean teeth, etc.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark, Enumclaw

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Jan 2025

10/10 Excellent

Natasha, North Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We flew in and landed late. It was super convenient for us to get to as it’s in the terminal. I highly recommend anyone who needs a stopover to stay here.
Stayed 1 night in Jan 2025

10/10 Excellent

StevenT

Stayed 1 night in Jan 2025

8/10 Good

Antonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really hard to find the hotel. We got there late at night and there were few people available to ask directions from. There is very little signage. Google maps was no help. Some directions on your site would be helpful. It's right next to D gate.
Stayed 1 night in Jan 2025

8/10 Good

rand, kahului

Liked: Cleanliness, staff & service
Talk about convenience! We stayed at the other hotel I think called Portam last year at the airport and brand new and way nicer. Problem is you have to walk for forever to get there and the Airport Terminal Hotel is right there in Domestic. One problem is the internet is weak in the rooms and the security set up on on there wifi will not let you access most websites except gmail and simple web browsing..The free airport wife which is only accessible outside the hotel works flawlessly. The walk to the onsen is a long 8 minute walk though the busy airport so that was a bummer not in the hotel. Breakfast is more like a school cafeteria meal but gets the job done. Rooms are old school and dated with your normal firm japanese mattresses and pillows which i like. I will say even though the hotel was sold out it was extreamly quite and could not hear hallway noise or nearby rooms when in your room.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High value. Small room was perfectly clean and well appointed. Shopping & dining options in the airport surprisingly varied and good quality. Don’t miss the included onsen 5 minute walk from the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right outside the terminal.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Jan 2025

6/10 Okay

Kelvin

Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2025

4/10 Poor

Ching Lay

Stayed 1 night in Dec 2024

10/10 Excellent

Jacob, Tumon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jitka, Hagatna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times. Consistently awesome! You also get a free pass for the airport onsen and a nice breakfast. Can’t beat it.
Stayed 1 night in Dec 2024

8/10 Good

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free ticket for the airport hot spring.
Stayed 1 night in Dec 2024

10/10 Excellent

Junko, Santa Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direct access to the airport is convenient and free access to airport spa is a bonus.
Stayed 1 night in Dec 2024

8/10 Good

Nicholas

Stayed 1 night in Dec 2024

10/10 Excellent

Tuo-ching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and roomy. Excellent for late arrival.
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient stay for an overnight between flights.
Stayed 1 night in Dec 2024