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Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

Front of property – evening/night
Hot springs
Public bath
Front of property
In-room safe, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
132 Higashibarato, Kita-ku, Sapporo, Hokkaido, 002-8043
  • Hokkaido University
    10 min drive
  • Sapporo JR Tower
    12 min drive
  • Odori Park
    13 min drive
  • Sapporo (OKD-Okadama)
    22 min drive

Room options

View all photos for Deluxe Twin Designer's, Non Smoking

In-room safe, iron/ironing board, free WiFi

Deluxe Twin Designer's, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double, Non Smoking

In-room safe, iron/ironing board, free WiFi

Double, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin, Non Smoking

In-room safe, iron/ironing board, free WiFi

Deluxe Twin, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Designer's, Non Smoking

In-room safe, iron/ironing board, free WiFi

Suite Designer's, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Single, Non Smoking

In-room safe, iron/ironing board, free WiFi

Single, Non Smoking

  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin, Non Smoking

In-room safe, iron/ironing board, free WiFi

Standard Twin, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Designers Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

In-room safe, iron/ironing board, free WiFi

Deluxe Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

In-room safe, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 4
  • 2 Double Beds

Designers Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese Western Style Room

In-room safe, iron/ironing board, free WiFi

Japanese Western Style Room

  • Sleeps 6
  • 4 Single Futons and 2 Single Beds

Luxury Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Junior Suite

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hotel Monterey Edelhof Sapporo

Spa
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1023)
The price is CHF 173
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hotel Monterey Edelhof Sapporo

About this property

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

Family-friendly Sapporo resort in Kita Ward with 5 restaurants
5 restaurants, a full-service spa and an indoor pool are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge.
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort offers 283 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

9 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a lazy river, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Esthetic Chateraise. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open selected days. Children under 12 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an indoor public bath and outdoor mineral hot springs (Japanese-style onsen). These services feature separate men's and women's areas. There are hot springs on site.

Our customers tell us that they enjoy the overall property condition at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort. During your stay, you'll be close to Aoba Park. Enjoy features like free WiFi in public areas and free self-parking, plus 5 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 5 restaurants
  • Buffet breakfast served daily for a fee
  • Splash around at the lazy river or swim in the indoor and outdoor pools
  • Treat yourself to body treatments, massages or manicures and pedicures at Esthetic Chateraise
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes hot springs, a gym and a sauna
  • 10 minutes by car from Hokkaido University and 12 minutes from Sapporo TV Tower
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort offers its guests a full-service spa, hot springs, and 9 hot tubs. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort. Free self parking is available.

This 4-star Sapporo resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
VIGNE – This buffet restaurant serves breakfast, lunch and dinner.
Hyonmonro – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Daizen – This restaurant specialises in Japanese cuisine and only serves dinner.
Kaiji – This steakhouse only serves dinner. Reservations are required. Open selected days.
LE BARATO – This restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,000 for adults and JPY 1,200 for children
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Daizen
  • Hyonmonro
  • Kaiji
  • LE BARATO
  • VIGNE

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Facials
  • Hot/mineral springs
  • In-room massages
  • Manicures/pedicures
  • Outdoor mineral hot springs (onsen)
  • Public indoor bath (no minerals)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1992
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 1200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Chateraise
Chateraise Gateaux Kingdom
Chateraise Gateaux Kingdom Hotel Resort
Chateraise Gateaux Kingdom Sapporo
Chateraise Gateaux Kingdom Sapporo Hotel Resort
Gateaux Kingdom
Gateaux Kingdom Sapporo
Sapporo Gateaux Kingdom
Chateraise Gateaux Kingdom Sapporo Hotel Spa Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Sapporo

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 168 out of 354 reviews" "
Rating 8 - Good. 126 out of 354 reviews" "
Rating 6 - Okay. 44 out of 354 reviews" "
Rating 4 - Poor. 12 out of 354 reviews" "
Rating 2 - Terrible. 4 out of 354 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner buffet has so many delicious options and such high quality food that you should make it a priority to eat there. The hotel is definitely of the era in which it was built but I think that adds charm. The hotel does provide a free shuttle bus to the sapporo train station. If I come back to sapporo I highly expect to stay there again.
Stayed 2 nights in Jun 2024

6/10 Okay

JOHN RUSSEL

Stayed 2 nights in Aug 2023

10/10 Excellent

Kenneth

Stayed 2 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A standard resort style hotel with a nice pool and onsen.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2018

10/10 Excellent

show, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel where u can spend lots of time in. Has large pools & baths, both indoor & out, saunas, relaxation room with shelves of manga, pingpong tables, game centers, two cake stores, boutique, omiyage (gift) store, restaurants, toddler play area with book corner, and gym & massage (for fee). Lots of helpful staff, some speak English and Chinese. We were family of 6 adults and stayed in Japanese style room, it was very spacious, could fit 10 if u squeeze. Big shower&tub bathroom, 2 sinks, washlet toilet. Ladies came to lay out futon for us around 6-7pm. It’s a big hotel, so accomodates lots of people. Saw about 200 high school students arrive, as well as other travelers. Cheap eats inside the pool/bath building, after u check in your footwear in the locker. All food charges to the locker key, u pay when u exit or checkout hotel. If u stay at hotel, u can get in free even if u don’t use pool/bath. They sell cheap bathing suits at the pool, from 700-800 yen. We forgot to get a cake for b-day so we got it at the hotel cake shop, they put words on it and gave us candles, front gave us matches. No bell boy/girl service. They have carts. Cannot walk around lobby in hotel yukata like some places. It’s a place where u want to spend a whole day there with ur family. Dad said he felt bad for the older lady employee who was cleaning the men’s bath because she was surrounded by naked men.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Japanese 和善 is excellent! You have to pay for the water slide.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It is a wonderful place for families with children. There were choices for different types of restaurants, although those within the hotel itself were expensive. The spa and swimming area is a plus for families and the restaurants there were reasonably priced.
Stayed 2 nights in Jun 2018

8/10 Good

kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Enjoy there stay with my kids. Very large water lagoon. Good to stay there.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Quiet.
Nice. Quiet. Only suitable for those with car rental.
Stayed 1 night in Jun 2017

6/10 Okay

poor tourist, HK

Liked: Staff & service
Good to stay
Good to have free shuttle bus provided. In general, the staff are nice. But, the room is at the corner of the corridor, no privacy if you want to pull up your curtains. In other words, no view at all. I got sick while using the pool and spa as I could not communicate with the staff in Japanese. I am still paying medical expenses for it.

10/10 Excellent

Andrew J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 3rd time staying at the Gateaux Kingdom. Great resort hotel with excellent facilities. Front desk staff were excellent, restaurant options were great, breakfast buffet was fantastic. Good location for visiting Ishikari. Shuttle bus service to Sapporo Station was an added bonus. Only negative was the cover charge to go for a cocktail in any of the bars, was very overpriced especially if you were just wanting to go for a few drinks.

4/10 Poor

Jeanette, SF Bay Area, CA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hard Bed
The bed was as hard as a rock, and my non-smoking room had a stale smoke smell, and no coffee before ten unless I had breakfast. No Bell service help with luggage.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Fun, Classy Hotel
Absolutely Beautiful Hotel! The WaterPark was So Amazing! Kids loved it! Big water slides and several hot tub area that were very big. No Tattoos, but I just wore a long sleeve surf top to cover them. Awesome time and only about 20 minutes from downtown Sapporo!

10/10 Excellent

Li Ling, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a perfect stay
A perfect stay. Breakfast was great with lots of variety. Room was spacious, comfortable and toilet has tv screen. Kids also had fun at the indoor pools. Will stay there again.

8/10 Good

Michelle, Toronto, ON. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for family stay
Got a great rate with this hotel, and was so excited for my stay. There's a free shuttle from Sapporo JR station to the hotel. It takes about 40mins from the station to the hotel. The hotel is located at a very quiet neighbourhood. Great view. There is a huge water park inside the hotel with swimming gears rental if you did not bring any. The onsen was included with my stay. It was good onset, but I had a tour group checked in that night. It was a bit crowded and loud. I was able to enjoy their outdoor onsen as well as their steam room. I really liked it. I stayed two night in the city of Sapporo and one night here. A bit of taste in both city side and relax side.

6/10 Okay

Chi Mei

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

yuko, tokyo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
long queue to spa
Non-functional spa reception. Falls short of expectations overall.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
This is a great hotel. Very nice amenities with restaurants, a few shops, pool, onsen, and arcade. Waking trails and park golf onsite. Walking distance to shopping centre 15 minutes. A little far out if you are planning on doing activities in Sapporo but great if you are visiting Ishikari. There is a limousine bus service direct from the hotel to Sapporo station which is very convenient to transfer to Chitose Airport or to subway or train to other places in Hokkaido. Have stayed at this hotel several times and am always pleased with the service and meals.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maryann, Seattle, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, bad location
This was a nice hotel that would be perfect for a relaxing getaway, but if you're hoping to do some sightseeing, it's not an ideal location. Unless you're driving, you'll have to take a taxi several miles to the nearest train station, which is small and only has several trains heading to Sapporo an hour. Taxi included, it'll take you 45 minutes to an hour just to get into the city, and set you back $40 or $50 round trip every time. Again, great hotel, but if you plan to get around and do some sightseeing you're better off finding something closer to the city. We booked this as it was one of the last hotels with vacancies available in order to see the Sapporo snow festival, and as nice as it was, I can see why it had openings due to its secluded location.

6/10 Okay

Gabor

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Barry, Vancouver Island, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Ishikari.
I was visiting my daughter living in Ishikari. Staff were very friendly. Restaurants including the breakfast buffet were very nice. The sushi restaurant in the basement was fantastic. The fitness area and hot tub area were very good as well. The rooms were quite spacious (more North American than European sized). The shuttle bus to and from downtown Sapporo was very convenient. The cakes in the hotel are also amazing. Rooms were quiet and clean. Wi-Fi was free and convenient in the rooms. All-in-all a positive stay.

6/10 Okay

Jamie, Melbourne

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed stay
Was really excited and looking forward for the 3 nights stay even though we took hours to reach but was so disappointed when we were informed by the receptionist that people with tattoo are not allowed to go into the spa. we have to pay extra to use the fitness facilities. It is not a very convenient place for sightseeing and access for Sapporo station is 45 minutes by hotel free shuttle bus. Hotel looks really good from the outside and the surrounding is really relaxing and pretty, good vacation for family with kids to stay a night or two. Definitely waste of time for us. People are really polite but couldn't speak English at all.