We just returned from a 7-night stay at Skyfall, and everyone thoroughly enjoyed our time at this beautiful property. The views are incredible and are even better that what you can see in the pictures. Our party consisted of 4 adults and 5 children ranging from 5 years old up to 15. We spent almost every evening around the pool enjoying the most beautiful sunsets. The furnishings are nice, and the house is clean, well apportioned, and is located behind the gates in the Pacifico community.
The property manager, Damain, was always available and quick to respond when issues did arise. He was fantastic. I did suggest that the owner upgrade the appliances (dishwasher and washer/dryer) to match the 1st class, luxury accommodations. The washer and the dishwasher both stopped working at various points during our stay. Damian was quick to dispatch a repairman who appeared to fix them within the hour! Thank you, Damian.
Finally, our Concierge, Ian, helped us create the most memorable experience not only during our stay at Skyfall, but also during our subsequent 3-night trip to Arenal. He helped us book a private chef, private full day boat tour, surf lessons in Tamarindo, zip lining & canyoning in La Fortuna, a guided tour of Mistico Hanging Bridges, and was even able to get us free breakfast during our stay at The Springs Resort and Spa in Arenal! His recommendations were always spot on.