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Neuhaus Zillertal Resort

4.0 star property

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Photo gallery for Neuhaus Zillertal Resort

Indoor pool, outdoor pool, pool loungers
Family Suite | In-room safe, free WiFi, bed sheets
Loft (am See) | In-room safe, free WiFi, bed sheets
Sauna, hot tub, steam room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service

Explore the area

Map
202 Am Marktplatz, Mayrhofen, 6290
  • Congress Zillertal - Europahaus Mayrhofen
    ‪2 min walk‬
  • Penkenbahn Gondola
    ‪11 min walk‬
  • Zillertal Dairy
    ‪17 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪62 min drive‬

Room options

View all photos for Suite (Garden)

Suite (Garden) | Living area | 32-inch flat-screen TV with cable channels, TV, toys

Suite (Garden)

  • Mountain view
  • 65 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom

Private kitchen

Apartment, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Duplex (Interio)

Duplex (Interio) | In-room safe, free WiFi, bed sheets

Duplex (Interio)

  • Mountain view
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Apartment, 2 Bedrooms (Maisonette)

32-inch flat-screen TV with cable channels, TV, toys

Apartment, 2 Bedrooms (Maisonette)

  • Mountain view
  • 68 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Room (Interio)

Room (Interio) | In-room safe, free WiFi, bed sheets

Room (Interio)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Suite

Classic Suite | In-room safe, free WiFi, bed sheets

Classic Suite

  • Mountain view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Chalet, 2 Bedrooms

32-inch flat-screen TV with cable channels, TV, toys

Chalet, 2 Bedrooms

  • Mountain view
  • 95 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Room (Bergblick)

Room (Bergblick) | In-room safe, free WiFi, bed sheets

Room (Bergblick)

  • Mountain view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchenette

Apartment, 2 Bedrooms

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Suite

Family Suite | In-room safe, free WiFi, bed sheets

Family Suite

  • 80 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Loft (am See)

Loft (am See) | In-room safe, free WiFi, bed sheets

Loft (am See)

  • Mountain view
  • 80 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Hamberg)

Suite (Hamberg) | In-room safe, free WiFi, bed sheets

Suite (Hamberg)

  • Mountain view
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio

Studio | In-room safe, free WiFi, bed sheets

Studio

  • Mountain view
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Grünberg)

Room (Grünberg) | In-room safe, free WiFi, bed sheets

Room (Grünberg)

  • Mountain view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Room (Marchkopf/Steinerkogel)

Room (Marchkopf/Steinerkogel) | In-room safe, free WiFi, bed sheets

Room (Marchkopf/Steinerkogel)

  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalet, 1 Bedroom

Chalet, 1 Bedroom | In-room safe, free WiFi, bed sheets

Chalet, 1 Bedroom

  • 70 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite (Interio)

Family Suite (Interio) | Living area | 32-inch flat-screen TV with cable channels, TV, toys

Family Suite (Interio)

  • City view
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite (Romantik)

Suite (Romantik) | In-room safe, free WiFi, bed sheets

Suite (Romantik)

  • Mountain view
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Romantik)

Room (Romantik) | In-room safe, free WiFi, bed sheets

Room (Romantik)

  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room | In-room safe, free WiFi, bed sheets

Classic Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Duplex (Garden)

Duplex (Garden) | Living area | 32-inch flat-screen TV with cable channels, TV, toys

Duplex (Garden)

  • Mountain view
  • 105 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Suite

Family Suite | In-room safe, free WiFi, bed sheets

Family Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Classic Room (Astegg)

In-room safe, free WiFi, bed sheets

Classic Room (Astegg)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Neuhaus Zillertal Resort

Family-friendly hotel with full-service spa and free breakfast
A full-service spa, an indoor pool and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Neuhaus Zillertal Resort offers 150 accommodations with a safe and complimentary bathrobes. Rooms open to balconies. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Neuhaus Zillertal Resort, you're just a quick walk from Zillertal. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Zillertal and Congress Zillertal - Europahaus Mayrhofen
  • Cats and dogs welcome for a fee (restrictions apply)
Neuhaus Zillertal Resort offers its guests a full-service spa, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Neuhaus Zillertal Resort. Free self parking is available.

This 4-star Mayrhofen hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Neuhaus Zillertal Resort has a restaurant on site.
Room service is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Waterslide

Family friendly

  • Art supplies
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 12 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpendomizil Neuhaus Hotel Mayrhofen
Alpendomizil Neuhaus Hotel
Alpendomizil Neuhaus Mayrhofen
Alpendomizil Neuhaus
Neuhaus Zillertal Resort Hotel
Neuhaus Zillertal Resort Mayrhofen
Neuhaus Zillertal Resort Hotel Mayrhofen

Neuhaus Zillertal Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 45 reviews
Rating 8 - Good. 11 out of 45 reviews
Rating 6 - Okay. 5 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul Andrew

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round. Lovely clean hotel and surrounding areas. Pristine accommodation with friendly and attentive staff. Lots of options for food and drink with an option to swap a half board for a fondue and an unbelievable breakfast option. Sensational spa too, which was an added bonus
Stayed 7 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

Igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good ski resort

We had family ski trip to Mayrhofen and stayed in this hotel. We enjoyed food, facilities and excellent apartment with full kitchen. Probably , we will come back if decide to go to Mayrhofen again.
Stayed 7 nights in Feb 2025

10/10 Excellent

Reuben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, would recommend!

Lovely hotel with both a traditional part of the hotel and a brand new part including a state of the art spa which opened in December apparently. The spa area was amazing, indoor and outdoor pools (both a little cold!), outdoor jacuzzi (also a little cold!), lots of relaxation rooms with loungers, two saunas of different temperatures, one 90 degree huge panoramic sauna which can easily seat 40-50 people, the other a 60 degree one which is hardly used. Suprisingly the new complex doesnt have a steam room but there is one in the original part of the hotel on the ground floor. Please note, the top floor sauna area, is an adult only nude area! The rooms in the original part of the hotel are very traditional, with a balcony overlooking the mountain range. They are comfortable but nothing fancy or modern. The only down side is that the rooms do not have any tea or coffee making facilities which i did miss in the mornings and evenings. The food both at breakfast and evenings are all very good and plentiful. The location is also situated within walking distance to the main high street including apres ski bars. One tip i would recommend is hiring a ski locker at the top of the Penkenbahn so that you leave all your ski gear at the top of the main gondola and walk back to the hotel in normal shoes! This is well worth 24 euros for a two person locker! Would definitely recommend and return to the same hotel is heading to Mayrhofen.
Stayed 4 nights in Feb 2025

6/10 Okay

Andrew

Liked: Cleanliness, room comfort
Disliked: Staff & service

4 night trip

On arriving I was ignored and left waiting for a long time while 3 people on the desk dealt with one phone call. Room is very dated but spacious, warm and clean. In general, not all but most of the staff were very cold, unfriendly, the bar man in particular was rude. I only stayed b&b, not half board and so a big deal was made of this each morning when I asked where to sit, very odd. On a positive the breakfast and restaurant area is of a high quality and the spa facilities very impressive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Henry

Stayed 4 nights in Jan 2025

10/10 Excellent

Emily

Stayed 6 nights in Dec 2024

10/10 Excellent

Abbie, Elrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Hope to visit again soon.
Stayed 7 nights in Oct 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a lovely stay. We were in an apartment across from the main hotel, it was bright, clean and roomy. Two balconies with views of the mountains and the garden in front as well as the picturesque hotel building itself. Most evenings there was live music in the beer garden opposite it was pleasant and finished at 10pm. Reception staff were always very helpful and spoke great English, restaurant staff lovely too. Food plentiful, tasty if probably a bit over salted for me, coffee not the best. Nice salad buffet as has been standard in most hotels we've been to in Austria. Choice 2-3 of soups, mains and starters too if you count the vegan options. Free city bikes were good, we pedaled down towards Zell and had a game of mini golf and a gentle pedal back. Ebikes were very reasonably priced to hire to hire from the hotel we pedaled to the end of the Stilluptal hardly touching the battery, you can afford to use much more assistance than we did and you'll be fine! (Be aware the bikes are all sized medium, a bit small for my husband at 6'1 but well suited to everyone else!) The swimming lake was lovely, I'm not sure how long it's been there but the plants still need to bed in to help perfect the filtration. The surroundings were beautiful with the mountains, picturesque buildings and gardens with plenty of shade if needed. (They are building an enormous new bath house at the moment and there was and will be some construction noise over the next couple of months working
Stayed 7 nights in Jul 2024

10/10 Excellent

??? ??????

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superknee staff, thank you for the fantastic service and location. The diner and breakfast were phenomenal..
Stayed 3 nights in Apr 2024

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We had a beautiful room which was upgraded to a suite on arrival. Room and hotel was very clean. Food at hotel was lovely and staff were really friendly. Spa area was good too
Stayed 5 nights in Mar 2024

10/10 Excellent

Shairon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Fantastic hotel and location. Great facilities. Kinder basement area needs airing.
Stayed 6 nights in Aug 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, slow dinner service

Lovely place and an amazing location next to the train station in the center of Mayrhofen. My only criticism is the speed of service in the restaurant of an evening. If you enjoy a 2.5 hr dinner its great but if you want a quick bite, maybe call half-board.
Stayed 7 nights in Jul 2023

10/10 Excellent

Andreas

Stayed 10 nights in Jan 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 8 nights in Feb 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Manfred

Travelled with group
Liked: Cleanliness, amenities
Man hat das Gefühl, dass das Hotel an gewissen Stellen eine Baustelle ist. -Zum Nebenhaus, keine Beschilderungen aber man kann sich leicht verlaufen. -Im Saunabereich, kein Duschgel -Frühstück geht bis 10:00 Uhr - das Frühstück wird 9:45 Uhr abgebaut und wird ab 9:30 Uhr nicht mehr nachgelegt. Qualitativ jedoch ein hochwertiges Frühstück.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Treu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

Kjetil

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Positive: Nice hotel, very good food, helpful and kind people in the reception. Negative: No air condition in our room, some restaurant personell seemed stressed and were forgetting our orders, especially outside area, also did not seem very friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sehr gute Unterkunft im Haupthaus die Zimmer Extrems abgewohnt die Betten zu kurz , für große Menschen eher schlecht, Matratzen völlig durchgelegen! Die renovierten Bereiche kann ich Nix zu sagen aber ich geh davon aus um einiges besser !!
Stayed 1 night in Jun 2024

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Wolfgang Ludwig

Liked: Cleanliness, property conditions & facilities
Unterkunft war sauber, Badesee sehr schön.
Stayed 5 nights in May 2024

10/10 Excellent

Basel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben einen sehr schönen Urlaub gehabt
Stayed 3 nights in May 2024