See all properties

Hotel Metropolitan Sendai

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Metropolitan Sendai

Royal Suite, Non Smoking (Main Building) | Premium bedding, down duvets, in-room safe, desk
Exterior
Lobby
3 restaurants, breakfast served
Traditional Suite, Non Smoking (Sakura, Main Building) | Premium bedding, down duvets, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Breakfast available

Explore the area

Map
1-1-1 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-8477
  • Sendai Anpanman Children's Museum & Mall
    ‪13 min walk‬
  • Tohoku Gakuin University Tsuchitoi Campus
    ‪19 min walk‬
  • Sendai International Center
    ‪3 min drive‬
  • Sendai (SDJ)
    ‪30 min drive‬

Room options

View all photos for Standard Triple Room, Smoking (27.9 sqm, Main Building)

Premium bedding, down duvets, in-room safe, desk

Standard Triple Room, Smoking (27.9 sqm, Main Building)

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, Non Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Single Room, Non Smoking (Main Building)

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room, Non Smoking (27.9 sqm, Main Building)

Premium bedding, down duvets, in-room safe, desk

Standard Triple Room, Non Smoking (27.9 sqm, Main Building)

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, Non Smoking (Main Building)

Executive Suite, Non Smoking (Main Building) | Premium bedding, down duvets, in-room safe, desk

Executive Suite, Non Smoking (Main Building)

  • 55 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Suite, Non Smoking (Main Building)

Royal Suite, Non Smoking (Main Building) | Premium bedding, down duvets, in-room safe, desk

Royal Suite, Non Smoking (Main Building)

  • 110 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Suite, Non Smoking (Sakura, Main Building)

Traditional Suite, Non Smoking (Sakura, Main Building) | Premium bedding, down duvets, in-room safe, desk

Traditional Suite, Non Smoking (Sakura, Main Building)

  • 59 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Traditional Suite, Non Smoking (Kiri, Main Building)

Traditional Suite, Non Smoking (Kiri, Main Building) | Premium bedding, down duvets, in-room safe, desk

Traditional Suite, Non Smoking (Kiri, Main Building)

  • 59 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Traditional Room, Smoking (Keyaki, Main Building)

Traditional Room, Smoking (Keyaki, Main Building) | Premium bedding, down duvets, in-room safe, desk

Traditional Room, Smoking (Keyaki, Main Building)

  • 59 sq m
  • Sleeps 8
  • 8 Single Futons

View all photos for Basic Double Room, 1 Double Bed, Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Basic Double Room, 1 Double Bed, Smoking (Main Building)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, 1 Double Bed, Non Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Basic Double Room, 1 Double Bed, Non Smoking (Main Building)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, Non Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Economy Twin Room, Non Smoking (Main Building)

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Twin Room, Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Economy Twin Room, Smoking (Main Building)

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds, Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Standard Twin Room, 2 Single Beds, Smoking (Main Building)

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Standard Twin Room, 2 Single Beds, Non Smoking (Main Building)

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Single Room, Smoking (Main Building)

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed, Non Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Standard Double Room, 1 Double Bed, Non Smoking (Main Building)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Smoking (Main Building)

Premium bedding, down duvets, in-room safe, desk

Standard Double Room, 1 Double Bed, Smoking (Main Building)

  • 27.0 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Premier Suite, Non Smoking (East) | Premium bedding, in-room safe, blackout curtains, soundproofing

Hotel Metropolitan Sendai East

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, (1156)
The price is CHF 235
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Hotel Metropolitan Sendai East

About this property

Hotel Metropolitan Sendai

Central hotel connected to a shopping centre in Sendai with 3 restaurants
3 restaurants, a bar/lounge and a 24-hour business centre are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space.
Hotel Metropolitan Sendai offers 295 accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Sendai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Metropolitan Sendai. During your stay, you'll be connected to a shopping centre and just a quick walk from Aoba-dori Avenue. Enjoy features like free WiFi in public areas, plus 3 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Just a 2-minute drive from Sendai Anpanman Children's Museum & Mall and 15 minutes from Sekisui Heim Super Arena
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Metropolitan Sendai also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Restaurant Serenity – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Japanese style-HAYASE – This restaurant serves lunch and dinner. Open daily.
Chinses style-TOHRI – This restaurant serves lunch and dinner. Open daily.
Lobby Lounge-Chaleur – On-site café. Open daily.
Bar-KNIGHT – On-site bar. Open selected days.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,000 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bar-KNIGHT
  • Chinses style-TOHRI
  • Japanese style-HAYASE
  • Lobby Lounge-Chaleur
  • Restaurant Serenity

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 per person
  • Self-parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Metropolitan Sendai
Metropolitan Hotel Sendai
Metropolitan Sendai
Metropolitan Sendai Hotel
Sendai Metropolitan Hotel
Metropolitan Sendai Sendai
Hotel Metropolitan Sendai Hotel
Hotel Metropolitan Sendai Sendai
Hotel Metropolitan Sendai Hotel Sendai

Hotel Metropolitan Sendai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1081 reviews
Rating 8 - Good. 393 out of 1081 reviews
Rating 6 - Okay. 80 out of 1081 reviews
Rating 4 - Poor. 23 out of 1081 reviews
Rating 2 - Terrible. 14 out of 1081 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zhaocheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Near to JR station
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superb hotel. Beautiful spacious rooms. Friendly and helpful staff. The location is amazing and so convenient, right next to the JR Sendai station's west exit.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is conveniently next to the station. All of the staffs were so kind and helpful, it made the check-in and check-out go very smoothly.
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay close to transport here!
This hotel is centrally located, adjacent to Sendai Station. The room seemed a little dated- only one outlet available for charging phones and camera batteries. The staff were very polite and efficient. I would stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if stopping by Sendai. Fantastic staff and spacious room.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Atsuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is really next to Sendai station, so super convenient. The room was very clean. Hotel staffs speak decent English. I highly recommend this place.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 6 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Denise

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is old and outdated. It needs remodeling
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Metropolitan was amazing! Very nice comfortable rooms and close to the train station as well as lots of shopping! Definitely would stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

clayton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is attached to the train station and it’s very convenient for train travel, shopping, restaurants and sightseeing. The breakfast buffet was excellent with many choices for every preference. The room was spacious by Japan standards and we were able to leave our two full size suitcases open on the floor without obstructing our way. I would definitely stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Magdalene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size of room, sheltered access to Sendai train station and toiletries made in Japan
Stayed 2 nights in Oct 2024

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked to convenience of the hotel to shops and restaurants! We stayed 2 nights and bought breakfast. We liked the experience of the traditional set breakfast, we had stuff we would never had experienced before. The next morning we did the buffet, again enjoyed the Japanese breakfast foods. The room and bathroom is pretty spacious for Japan standard. The staff was friendly and kind. We took the boat out to Matsushima. Very well worth a day trip out there! I would stay here again,
Stayed 2 nights in Oct 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW. We stayed in a Japanese style room-- it was gorgeous and included a view of a garden (on the 6th floor). The room was super nice, shower was amazing. And, it's proximity to Sendai station and shopping opportunities made it perfect for our stay.
Stayed 1 night in Jun 2024

10/10 Excellent

TSIN KU

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location
Stayed 1 night in Jun 2024

8/10 Good

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situated at the station. Bus service underneath and a huge concourse makes getting around easy without having to cross the roads. Very convenient for shopping and eating options. Lots of eateries within the station and department stores. Bottled water provided every day which was most welcome. Very clean staff were friendly although English is limited. Recommend hotel stay.
Stayed 4 nights in May 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from location to the service.
Stayed 1 night in May 2024

10/10 Excellent

David

Stayed 2 nights in Apr 2024

8/10 Good

Junji

Stayed 1 night in Apr 2024

10/10 Excellent

William

Stayed 1 night in Apr 2024

8/10 Good

chihiro

Stayed 4 nights in Feb 2024

10/10 Excellent

Hang Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect, close to everything. Staff are efficient
Stayed 1 night in Apr 2024

10/10 Excellent

Zhixiang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room. Staff is friendly and helpful.
Stayed 1 night in Mar 2024