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KUOOM SERENGETI

5.0 star property

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Luxury Quadruple Room | In-room safe, bed sheets
Reception
Luxury Quadruple Room | In-room safe, bed sheets
Front of property
Reception

Reviews

2.0 out of 10

Popular amenities

  • All-inclusive
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Laundry

Explore the area

Map
Kuoom Camp, Robanda Village, Ikoma, Serengeti, Mara Region
  • Serengeti National Park
    ‪22 min drive‬
  • Fort Ikoma Gate
    ‪22 min drive‬
  • Serengeti Hippo Pool
    ‪76 min drive‬
  • Serengeti National Park (SEU-Seronera Airstrip)
    ‪79 min drive‬

Room options

View all photos for Luxury Quadruple Room

Luxury Quadruple Room | In-room safe, bed sheets

Luxury Quadruple Room

  • Park view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

KUOOM SERENGETI

All-inclusive lodge with free breakfast and 24-hour front desk
A restaurant, concierge services and laundry facilities are available at this lodge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
KUOOM SERENGETI offers 10 accommodations with a safe and complimentary bottles of water. Bathrooms include a shower with a rainfall showerhead, slippers and hairdryers. Housekeeping is offered on a daily basis and in-room massages can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at KUOOM SERENGETI, you'll be within walking distance of Ikorongo Game Reserve. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes hiking/biking trails
  • 6.7 mi (10.8 km) from Fort Ikoma Gate
  • Airport shuttle service available for a fee
KUOOM SERENGETI is an all-inclusive lodge. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury KUOOM SERENGETI.

Smoking is allowed in designated areas at this 5-star Serengeti lodge.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
KUOOM SERENGETI has a restaurant on site.

All-inclusive details

This lodge is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

Catalan, English, French, Spanish, Swahili

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Private picnics

Things to do

  • Hiking/biking trails
  • Safari

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water

More

  • Electrical adapters
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at KUOOM SERENGETI

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a first aid kit and outdoor lighting
KUOOM SERENGETI offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

KUOOM SERENGETI Lodge
KUOOM SERENGETI Serengeti
KUOOM SERENGETI Lodge Serengeti

KUOOM SERENGETI Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

8.0/10

Cleanliness

6.0/10

Staff & service

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Would not recommend

We booked this lodge almost a year ago. It is a new and there were no reviews at the time of booking. We arrived at 1330 and we were not able to access our room until 1400. Once we entered the room the temperature was well over 90F/32C. There is no fan in the room. There are two small windows in the rear, however there is no screen to keep the bugs out. When we went to the front desk to request a portable fan were we told none were available. We ended up sitting outside the room until 1800. We went to have dinner at the restaurant and was advised the restroom was not completed. We had to return to our room if we wanted to use the restroom. Around 2000 we took a shower and got into the bed. There was a leak from the shower wall onto the bed. Our pillows were wet. This is new lodge with a number of flaws. First time I have written a negative review. Unfortunately would not recommend👎👎
Stayed 3 nights in Jun 2024