6/10 – Okay
Sandy M.
11. Dez. 2024
Verbesserungswürdig: Sauberkeit
For the money we paid Expected luxury & got substandard accommodations
First of all because it was my birthday that we were celebrating the first night, it was impossible to inspect the place, but upon arrival the counters & floors were not clean. Also the next day (on Thanksgiving) the upstairs loft was infested with dead bugs on windowsill so much that when my son moved the curtain they fell into his bag & all over the bed. Very disappointed about the cleanliness of the glass hindering our view of the mountainside, it was very apparently not cleaned in a long time. I know that we were charged for nine people, including two children, but we couldn’t even take showers without doing laundry of the towels. You couldn’t even put a few nice sized bath towels for large adults in the closet to have a few extra for your guests! Also, the showers were so slippery. It was hard to maintain traction, and there were no bars in either of them to hold on to. When we went to make breakfast, the next day, there was only one 10 inch frying pan to make bacon, eggs, and hashbrowns, one item at a time, which is ridiculous! All the pots, pans, cookie sheets…etc were either stained or finish scratched. And the fridge had a broken drawer and handle that was loose. also could not find any cleaning supplies under the sink as communicated. You stated that there was a fireplace & showed pictures of it in the family room, but gas was turned off & the spark screen was bolted so you couldn’t use it. the outside grill was in need of repair/replacement & had empty tanks!
Sandy M.
Aufenthalt von 4 Nächten im November 2024