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Hyatt Regency Hong Kong, Sha Tin

4.5 star property

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Photo gallery for Hyatt Regency Hong Kong, Sha Tin

Exterior
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Hydrotherapy, aromatherapy, body wraps, body scrubs, facials
Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
18 Chak Cheung Street, Sha Tin, New Territories, Sha Tin
  • Chinese University of Hong Kong
    ‪5 min walk‬
  • Sha Tin Race Course
    ‪3 min drive‬
  • Tai Po Old Market
    ‪6 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪39 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms (Two Twin)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Bedrooms (Two Twin)

  • 119 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Harbour View

  • 35 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Regency)

Premium bedding, minibar, in-room safe, desk

Executive Suite (Regency)

  • 115 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Harbour View (Regency)

Premium bedding, minibar, in-room safe, desk

Suite, Harbour View (Regency)

  • 63 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Harbour View

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds, Harbour View

  • 40 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Harbour View

  • 40 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms (One King One Twin)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Bedrooms (One King One Twin)

  • 112 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Single Beds

View all photos for Two-Bedroom Deluxe Executive Suite

Two-Bedroom Deluxe Executive Suite | Premium bedding, minibar, in-room safe, desk

Two-Bedroom Deluxe Executive Suite

  • 158 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 2 Bedrooms (Two King)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Bedrooms (Two King)

  • 119 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Executive Room, 1 Bedroom, Harbour View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Bedroom, Harbour View

  • 63 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Regency)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Regency)

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Bedroom

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Business Lounge Access

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Harbour View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Harbour View

  • 36.4 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

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4.4 out of 5, Excellent, (1001)
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About this property

Hyatt Regency Hong Kong, Sha Tin

Luxury hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. Change of towels is available on request
Hyatt Regency Hong Kong, Sha Tin offers 562 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Melo Spa. Services include facials, body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Hong Kong, Sha Tin. During your stay, you're just a quick walk from Chinese University of Hong Kong. You'll find features such as free WiFi in public areas and a free manager's reception, plus 2 restaurants.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • For dining with garden views, stop by Cafe, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to hydrotherapy, manicures and pedicures or facials at Melo Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a steam room
  • 14 minutes by car from Kowloon Bay and 14 minutes from Nathan Road Shopping District
  • Local-area shuttle service available
Hyatt Regency Hong Kong, Sha Tin offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, 12 meeting rooms, and limo/town car service are available. A children's pool, a hot tub, and a 24-hour fitness centre are also featured at the luxury Hyatt Regency Hong Kong, Sha Tin. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Sha Tin hotel.

The hotel hosts a free manager's reception daily.
Cafe – Overlooking the garden, this café serves breakfast, lunch, dinner and light fare. A children's menu is available. Reservations are required.
Sha Tin 18 – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Tin Tin Bar – This bar only serves light fare. Happy hour is offered.
Patisserie – This coffee shop serves breakfast and light fare.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Limo/town car service
  • Parking on site (HKD 240 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: HKD 242 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Cafe
  • Patisserie
  • Sha Tin 18
  • Tin Tin Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (119 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • In-room dining only
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 242 per person
  • Self-parking fee: HKD 240 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Hyatt Regency
Hyatt Regency Hong Kong Sha Tin
Hyatt Regency Hotel Sha Tin Hong Kong
Hyatt Regency Sha Tin Hong Kong
Hyatt Sha Tin Hong Kong
Hyatt Regency Hong Kong Sha Tin Hotel Hong Kong
Hyatt Regency Hong Kong Sha Tin Hotel
Hyatt Regency Hong Kong Hotel
Hyatt Regency Hong Kong
Hong Kong Hyatt Regency
Hyatt Regency Hong Kong Sha Tin
Hyatt Regency Hong Kong, Sha Tin Hotel
Hyatt Regency Hong Kong, Sha Tin Sha Tin
Hyatt Regency Hong Kong, Sha Tin Hotel Sha Tin

Hyatt Regency Hong Kong, Sha Tin Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1003 reviews
Rating 8 - Good. 321 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Clean / convenient/ good service
Stayed 2 nights in Dec 2024

10/10 Excellent

David, Dunston

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room with a view of the mountains. Contained everything to make our ten day stay comfortable and enjoyable.
Stayed 10 nights in Nov 2024

8/10 Good

Chang Su

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a returning guest here. It was a brand new hotel several years ago. It shows aging now. But it was clean and comfortable enough.
Stayed 2 nights in Dec 2024

10/10 Excellent

HIU SHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. The worst is there is no other restaurant around except restaurant in the hotel. , only fast food restaurant.
Stayed 5 nights in Nov 2024

10/10 Excellent

Francis Kai Chao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and enjoyable stay
The check in was very fast and I have to thank the front desk management for their appropriate response to my suggestion over the past few months. I was fortunate enough to be upgraded to a top notch suite for which I am most grateful. I also took the opportunity to have a casual but intimate dinner in the G/F restaurant. I shall be back !!
Stayed 1 night in Nov 2024

10/10 Excellent

Reza

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it quite and enjoyable place to stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Francis Kai Chao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast Check In at the Hyatt, Sha Tin, Hong Kong
An excellent room. As in my previous response to your questionnaires the single most crucial concern for me is the check in time. The reason is obvious. Local family men in Hong Kong booking into hotels for discrete liaisons do not want to be seen queueing at the check in counter for fear of being spotted by friends and relatives. For this reason Hyatt Regency in Sha Tin is much more preferable than other hotels downtown. I am pleased to see the fast response at the counter with additional staff immediately deployed upon observing even a small queue. The management deserves some real praise.
Stayed 1 night in Nov 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Florence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay at this hotel again next time.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great spot. Great views, great restaurant, and very comfortable room.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services are excellent, location is good, only 3 minutesto the rail.
Stayed 4 nights in Oct 2024

2/10 Terrible

KENNETH S L

Stayed 1 night in Oct 2024

10/10 Excellent

Hon

Liked: Cleanliness, staff & service, property conditions & facilities
Efficiently run hotel, very helpful receptionist and staff.
Stayed 13 nights in Sep 2024

10/10 Excellent

Lee

Stayed 1 night in Sep 2024

10/10 Excellent

Nadarajah

Stayed 4 nights in Sep 2024

6/10 Okay

Man Fu

Liked: Cleanliness, staff & service
Shower floor did not drain so always standing in dirty water
Stayed 3 nights in Sep 2024

10/10 Excellent

Lukas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

TO BUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Hiu Tung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jichao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay. No issues.
Stayed 6 nights in Sep 2024

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Staff cannot do enough for you.
Stayed 4 nights in Sep 2024

10/10 Excellent

REGINALD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Francis Kai Chao

Liked: Cleanliness, staff & service, property conditions & facilities
I do not have much more to add to my response given to you during the past weeks. The check in time has indeed been reduced substantially with the addition of more staff at the check in counter. Room conditions are excellent and acceptable. My main concern about checking in time is the fact that married men do not wish to be seen in the lobby by friends or relatives waiting to check into a room. The Sha Tin Hyatt is relatively discrete compared to other big hotels in downtown Central or TST and is a favorite for many of my friends.
Stayed 1 night in Aug 2024