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Crowne Plaza Hotel Shanghai by IHG

4.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel Shanghai by IHG

Reception
Indoor pool
Exterior
Down duvets, minibar, in-room safe, desk
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Room service

Explore the area

Map
400 Pan Yu Road, Shanghai, Shanghai, 200052
  • Xujiahui Shopping District
    ‪16 min walk‬
  • Jing'an Temple
    ‪3 min drive‬
  • Zhongshan Park
    ‪4 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪55 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Technology)

Standard Room, 1 King Bed (Technology) | Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed (Technology)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Work Life)

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed (Work Life)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Work Life)

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds (Work Life)

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Technology)

Standard Room, 2 Single Beds (Technology) | Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds (Technology)

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Kids Theme)

Standard Room, 2 Single Beds (Kids Theme) | Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds (Kids Theme)

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access | Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed, Club lounge access

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

  • 31 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Kids Theme)

Suite, 1 King Bed (Kids Theme) | Down duvets, minibar, in-room safe, desk

Suite, 1 King Bed (Kids Theme)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club lounge access

Suite, 1 King Bed, Club lounge access | Down duvets, minibar, in-room safe, desk

Suite, 1 King Bed, Club lounge access

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room (Upgraded)

Down duvets, minibar, in-room safe, desk

Standard Room (Upgraded)

  • 31 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access

Standard Room, 2 Single Beds, Club lounge access | Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Club lounge access

  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Courtyard by Marriott Shanghai Xujiahui

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (453)
The price is CHF 82
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Courtyard by Marriott Shanghai Xujiahui

About this property

Crowne Plaza Hotel Shanghai by IHG

Luxury hotel with health club and sauna
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Crowne Plaza Hotel Shanghai by IHG offers 465 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. Satellite televisions are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
During your stay at Crowne Plaza Hotel Shanghai by IHG, you'll be within walking distance of Xujiahui Shopping District. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Yue Palace Chinese
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 1-minute drive from Xujiahui Shopping District and a few minutes from Jing'an Temple
As a guest of Crowne Plaza Hotel Shanghai by IHG, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 12 meeting rooms, and limo/town car service are available. Event space at this hotel measures 18084 square feet (1680 square metres) and includes conference space. A library, a vending machine, and an arcade/games room are also featured at the luxury Crowne Plaza Hotel Shanghai by IHG. Parking is available for a fee.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Yue Palace Chinese – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Circles Cafe – This restaurant serves breakfast, lunch and dinner.
Charlies Bar – On-site bar.
Lobby Lounge – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), Dutch, English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CNY 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Charlies Bar
  • Circles Cafe
  • Lobby Lounge
  • Yue Palace Chinese

Things to do

  • Arcade/game room
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 18,084 square feet of conference space
  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 230.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 150 per person
  • Self-parking fee: CNY 20 per night
  • Rollaway bed fee: CNY 230.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Shanghai Crowne Plaza Hotel
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Hotel Crowne Plaza Hotel Shanghai Shanghai
Shanghai Crowne Plaza Hotel Shanghai Hotel
Hotel Crowne Plaza Hotel Shanghai
Crowne Plaza Hotel Shanghai Shanghai
Crowne Plaza Hotel
Crowne Plaza

Crowne Plaza Hotel Shanghai by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 84 out of 225 reviews
Rating 8 - Good. 91 out of 225 reviews
Rating 6 - Okay. 36 out of 225 reviews
Rating 4 - Poor. 12 out of 225 reviews
Rating 2 - Terrible. 2 out of 225 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Stayed 5 nights in Nov 2024

6/10 Okay

PEGGY

Business traveller, Travelled with group
Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dawei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning ladies did a great job in cleaning my room
Stayed 13 nights in Oct 2024

8/10 Good

Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great, little far from subway station.
Stayed 2 nights in Oct 2024

8/10 Good

Zahra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yongjian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Leyi

Liked: Cleanliness, staff & service, amenities
The facility is old. I experienced a water leak and had to move to a different room during the night!
Stayed 13 nights in May 2024

8/10 Good

acacia

Travelled with family
Liked: Cleanliness, staff & service
Overall good location
Stayed 1 night in Dec 2023

10/10 Excellent

D. Michael, Palm Springs

Stayed 3 nights in Jan 2024

10/10 Excellent

Yongjian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying in this hotel for couple of times now. We like the friendly staff and breakfast buffet. They are removating this hotel stay rooms. The room is clean and the inside is new. This is very close to American IHG hotel standard. The only place I would like to ask that this hotel has access to American sites like Google or YouTube. It is very difficult for us to use the internet without Google access.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location, lots of good restaurant and shops
Stayed 1 night in Nov 2023

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good location, close to the metro. Fantastic buffet breakfast
Stayed 1 night in Nov 2023

8/10 Good

XIMENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the center of Shanghai with 2 subway lines within walking distance and many restaurants, coffee shops, and convenient stores. It’s next to a movie theatre, people can easily enjoy the latest movies.
Stayed 20 nights in Oct 2023

8/10 Good

Leyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near my parents house
Stayed 14 nights in Oct 2023

10/10 Excellent

fang, San Gabriel

Business traveller
Great location, great service
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
The hotel is in a convenient location and about 10 minutes easy walk to a subway station. The lounge on the main floor was excellent. The business lounge was nice to but lacked atmosphere. Background music would have been nice.
Stayed 3 nights in Sep 2023

8/10 Good

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
my biggest issue is with the Wi-Fi. so poor. it is not possible t maintain any work on this
Stayed 12 nights in Jun 2023

4/10 Poor

Laura

Stayed 1 night in Jan 2023

10/10 Excellent

Regina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Xinxin

Stayed 3 nights in Apr 2021

8/10 Good

jianjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

BENJAMIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous service
Cozy and spacious room with the movie decoration. Only 5 mins walk to the subway station line 10/11. Receptionist and concierge were friendly and willing to help. Thank you for the great service!
Stayed 5 nights in Dec 2019