See all properties

Crowne Plaza Shanghai Xiayang Lake by IHG

4.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Shanghai Xiayang Lake by IHG

Exterior
Point of interest
Fitness facility
Minibar, in-room safe, desk, iron/ironing board
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service
  • Gym

Explore the area

Map
No 303 Qingzhou Road Qingpu Town, Shanghai, Shanghai, 2001700
  • Shanghai Outlets
    ‪8 min drive‬
  • Shanghai Sculpture Park
    ‪10 min drive‬
  • National Exhibition and Convention Center
    ‪17 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed (Living Area Kid Theme)

Junior Suite, 1 King Bed (Living Area Kid Theme) | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed (Living Area Kid Theme)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

  • 45.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Premium Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Accessible, Business Lounge Access

Minibar, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Accessible, Business Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible, Business Lounge Access (Living Areas)

Minibar, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Accessible, Business Lounge Access (Living Areas)

  • City view
  • Sleeps 5
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Business Lounge Access (Living Area)

Suite, 1 Bedroom, Accessible, Club lounge access (Living Area) | Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible, Business Lounge Access (Living Area)

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Accessible, Business Lounge Access (Lake View)

Minibar, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Accessible, Business Lounge Access (Lake View)

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Accessible, Business Lounge Access (Lake View)

Minibar, in-room safe, desk, iron/ironing board

Premium Room, 2 Single Beds, Accessible, Business Lounge Access (Lake View)

  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, desk, iron/ironing board

Standard Room

  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room

Minibar, in-room safe, desk, iron/ironing board

Premium Room

  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds, Accessible, Business Lounge Access

Minibar, in-room safe, desk, iron/ironing board

Premium Room, 2 Single Beds, Accessible, Business Lounge Access

  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Hyatt House Shanghai New Hongqiao

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (21)
The price is CHF 68
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Hyatt House Shanghai New Hongqiao

About this property

Crowne Plaza Shanghai Xiayang Lake by IHG

Luxury hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and an outdoor tennis court are on-site.
Crowne Plaza Shanghai Xiayang Lake by IHG offers 315 air-conditioned accommodations with minibars and a safe. Televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, bathrobes and hairdryers. Guests can surf the web using complimentary wired Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include facials.
During your stay at Crowne Plaza Shanghai Xiayang Lake by IHG, you'll be close to Sheshan Observatory. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Indulge with facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a playground
  • 8 minutes by car from Shanghai Outlets and 10 minutes from Shanghai Sculpture Park
Crowne Plaza Shanghai Xiayang Lake by IHG offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 16146 square feet (1500 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the luxury Crowne Plaza Shanghai Xiayang Lake by IHG. Free self parking is available.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6 AM and 10 AM.
YUE 303 – This restaurant serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6 AM to 10 AM for a fee: CNY 128 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • YUE 303

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 16,146 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Shanghai Xiayang Lake by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 per person
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Shanghai Xiayang Lake
Crowne Plaza Shanghai Xiayang Lake Hotel
Crowne Plaza Shanghai Xiayang Lake Hotel Qingpu
Crowne Plaza Shanghai Xiayang Lake Qingpu
Crowne Plaza Xiayang Lake
Xiayang
Crowne Plaza Xiayang Lake Hotel
Crowne Plaza Shanghai Xiayang Lake
Crowne Plaza Shanghai Xiayang Lake by IHG Hotel
Crowne Plaza Shanghai Xiayang Lake an IHG Hotel
Crowne Plaza Shanghai Xiayang Lake by IHG Shanghai
Crowne Plaza Shanghai Xiayang Lake by IHG Hotel Shanghai

Crowne Plaza Shanghai Xiayang Lake by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 44 reviews
Rating 8 - Good. 17 out of 44 reviews
Rating 6 - Okay. 9 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

GARY HAO

Travelled with group
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Good location
Overall it is a nice place with convenient access to major transportations. The hotel is quite old in particular with in unit bathroom sink drainage that I need to pull out the knob to let water flow down. This is something needs to be looked into. Breakfast buffet is fine. We stayed for just one night just for next day activity planned in the area and location is good, with free parking included.
Stayed 1 night in Apr 2021

6/10 Okay

JOE

Business traveller
What is going on?a VUP crown plaza branch?
Empty in the mini bar. Strange smell on the carpet throughout the hotel. Seems never changed them since my last stay. Offered complimentary drink as per club policy but when I tried to redeem it,the floor one restaurant seemed never prepared for that, (without any ready clean cup) except carbonates cans to offer.the female responsibility at the restaurant entry desk stopped to me really rude when I tried to grab a chair to sit down, they wouldn't even treated a beggar like that.very sad.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Peter, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic locations and there is a plaza nearby. Breakfast is good with many selections. Near lake where you can jog in the morning.
Stayed 6 nights in May 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This hotel is located at next to beautiful lake, has beutiful garden and good facility. They take care of the hotel facility too.
Stayed 1 night in Mar 2019

8/10 Good

Kum Tho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Functional, clean and quiet business hotel but buffet food is always warm or cold. They just can't get it right. Food selection not always good for Westerners
Stayed 2 nights in May 2018

8/10 Good

Hans Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay without any complications
In all over the hotel, their staff and all around was nice. Just the air conditioning system doesn't control the temperature, so it can happen it gets really cold over night. The gym requires an overhaul as the room is too sall and the equipment too less and old.
Stayed 5 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
One night
When they get a bar it will be better for business travels.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern hotel with good restaurants
Clean and modern hotel with good restaurants and shopping nearby.

8/10 Good

Robert, US

Liked: Cleanliness, staff & service, property conditions & facilities
Western Hotel, good location for our needs.
Everything at the hotel was nice. Good food, petting zoo was fun to watch. Water pressure for shower was poor, and valve to go between hand-held and fixed shower did not function.

10/10 Excellent

Dave, Atlanta Georgia USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel with very friendly staff.
I have stayed at this hotel multiple times and currently scheduled for another stay for 2 weeks. The manager and all staff that I have communicated with were very professional and very friendly. It is quite and relaxing with shopping area close by. I look forward to staying here each time I return to China.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Location is the only disadvantage. Too far from the city and the once popular neighbourhood has fallen out of favour with locals of Qingpu. In China, this means dilapidated buildings and shops.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Ah Lun Allan, Hong Kong

Liked: Cleanliness, property conditions & facilities
While most things are fine, the air conditioning being a centralized air conditioning is just unacceptable that you can't choose your own temperature.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice business hotel. good service. Attentive staff

8/10 Good

Elaine, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of comfort in a vast Hongqiao wasteland
In the vast desolate Area that surrounds the new Hongqiao exhibition centre this joyel is as good as it gets. Brar in mond it is 90 monites from Shanghai and 30 mns from the Fair, but it is a green oasis surrounded by a vast manmafe lake and adjacent to the big Carrefour shopping Centre. Also quite close to some mega high-emd desogner putlet malls. BreKfast presided over by the amazing Nilolai is a must, for variety, quality and presentation of the enormous buffet, and the front desk manager is a great asset for hotel and its guests. The hotel Manager takes a personal intetest in your comfort. But it still has a way to go...for example, the restaurant closes at 9:00 about which I was advised si i got in at 8:30, and was enjoying an ice cold Tsingdao and a superb togu and sesfood casserole, when all the iights and a/c turned off! It was 9 pm and the staff wS leaving! But the place is girgeous and the management is trying very hard!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
& Nights at Xiyiang Lake!
Spent 7 nights at the hotel and no complaints. Clean and modern, staff very helpful.Short walk to shops, Starbucks KFC for when you feel like a change from Chinese food. Would highly recommend this hotel.

8/10 Good

Family short trip, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad for a night in Qingpu
Room is very clean except two stains on carpet. Facility in good condition. Staffs are friendly and with good service, and dealing with difficult customers skillfully. Location is over 10km to Zhujiajiao or Dianshanhu, not close. Food in Restaurant is below average 5 star hotels, no matter for buffet breakfast or Chinese lunch.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
訂套房，打開對方有公園，去走走還不錯
Stayed 1 night in Aug 2023