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Polo Orchid Resort Cherrapunjee

3.0 star property

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Photo gallery for Polo Orchid Resort Cherrapunjee

Outdoor pool, pool umbrellas, pool loungers
Dew Drop Cottage | Terrace/patio
Front of property
Front of property
Log Huts with Plunge Pool | 1 bedroom, minibar, in-room safe, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Room service
  • Laundry

Explore the area

Map
Mawsmai-Nongthymmai, Sohra, Nohsngithiang Falls, Mawsmai Elaka, Shillong, Meghalaya, 793108
  • Mawsmai Cave
    ‪4 min drive‬
  • Kshaid Nohsngithiang Eco Park
    ‪5 min drive‬
  • Seven Sisters Falls
    ‪11 min drive‬
  • Sylhet (ZYL-Osmani Intl.)
    ‪127 min drive‬

Room options

View all photos for Deluxe Studio Suite

1 bedroom, minibar, in-room safe, laptop workspace

Deluxe Studio Suite

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Villa

Presidential Villa | 1 bedroom, minibar, in-room safe, laptop workspace

Presidential Villa

  • 191 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Basic Studio Suite, Mountain View

Basic Studio Suite, Mountain View | 1 bedroom, minibar, in-room safe, laptop workspace

Basic Studio Suite, Mountain View

  • 51 sq m
  • Mountain view
  • Sleeps 1
  • 1 King Bed

View all photos for Exclusive Studio

1 bedroom, minibar, in-room safe, laptop workspace

Exclusive Studio

  • 157 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed

View all photos for Rain Forest Suite

Rain Forest Suite | 1 bedroom, minibar, in-room safe, laptop workspace

Rain Forest Suite

  • 44 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Misty Mountain Villa

Misty Mountain Villa | Living room | TV

Misty Mountain Villa

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, laptop workspace

Family Room

  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Dew Drop Cottage

Dew Drop Cottage | 1 bedroom, minibar, in-room safe, laptop workspace

Dew Drop Cottage

  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Log Huts with Plunge Pool

Log Huts with Plunge Pool | 1 bedroom, minibar, in-room safe, laptop workspace

Log Huts with Plunge Pool

  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | 1 bedroom, minibar, in-room safe, laptop workspace

Basic Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Ado Homestay

  • Parking included
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The price is CHF 27
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Ado Homestay

About this property

Polo Orchid Resort Cherrapunjee

Family-friendly resort with full-service spa and free breakfast
This resort features a full-service spa, an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and massage/treatment rooms.
Polo Orchid Resort Cherrapunjee offers 23 air-conditioned accommodations with private pools and minibars. This accommodation offers separate sitting areas. Televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Shillong resort provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Tatva has 1 treatment room. Services include massages. The spa is open daily.
During your stay at Polo Orchid Resort Cherrapunjee, you'll be within walking distance of Mawsmai Cave. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages at Tatva
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground, bicycles to rent and archery
  • Just a 4-minute drive from Mawsmai Cave and 5 minutes from Kshaid Nohsngithiang Eco Park
  • Airport shuttle service available for a fee
Polo Orchid Resort Cherrapunjee offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Polo Orchid Resort Cherrapunjee. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Shillong resort.

Guests are served a free buffet breakfast.
Polo Orchid Resort Cherrapunjee has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Private pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Private pool
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Polo Orchid Resort Cherrapunjee

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 4000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 3244
  • Christmas Eve (24 December) Gala Dinner per child: INR 2595 (from 8 to 18 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 3539
  • New Year's Eve (31 December) Gala Dinner per child: INR 3539 (from 8 to 18 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: INR 2359
  • Valentine's Day (14 February) Gala Dinner per child: INR 2359 (from 8 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 4500 per vehicle
  • Rollaway bed fee: INR 4000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

POLO ORCHID RESORT
POLO ORCHID RESORT CHERRAPUNJEE Cherrapunji
POLO ORCHID
Polo Orchid Resort Cherrapunjee Meghalaya
Polo Orchid Cherrapunjee
POLO ORCHID RESORT CHERRAPUNJEE Resort
POLO ORCHID RESORT CHERRAPUNJEE Shillong
POLO ORCHID CHERRAPUNJEE Shillong
Shillong POLO ORCHID RESORT CHERRAPUNJEE Resort
Resort POLO ORCHID RESORT CHERRAPUNJEE Shillong
Resort POLO ORCHID RESORT CHERRAPUNJEE
POLO ORCHID CHERRAPUNJEE
Polo Orchid Cherrapunjee
POLO ORCHID RESORT CHERRAPUNJEE Shillong
POLO ORCHID RESORT CHERRAPUNJEE Resort Shillong

Polo Orchid Resort Cherrapunjee Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raghav, AURORA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Aug 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay in Cherrapunji...!
Booked a trip for my parents to visit Assam and Meghalaya. As part of that trip, we booked this hotel in Cherrapunji for them for 3 nights. They couldn't have been happier. From the hospitality of the chef to the comfort and views of the dew drop room, they loved every aspect of their stay. Would highly recommend the hotel. You get what you pay for in this case...!
Stayed 3 nights in Nov 2021

8/10 Good

Milan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good to stay. Internet service must be improved. Hot water must be available 24 hours in the room toilet .
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
expensive for the facilities available. Wonder architecture of dining hall. Perfect view of 7 sisters fall.
Stayed 1 night in Dec 2017

10/10 Excellent

Madhuvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
AVERAGE STAY
ONLY THE MAIN THING ABOUT THIS PROPERTY IS ITS LOCATION. AND ALL OTHER THINGS ARE AVERAGE. IF YOU CAN WAIT FOR AN HOUR FOR FOOD (LUNCH AND DINNER) THEN IT IS FINE, OTHERWISE GOD KNOWS YOU WILL GET FOOD SERVED TO YOUR ROOM OR IN THE RESTURANT OR NOT. ONLY TWO GUYS ARE GOOD IN THE CAFETERIA 1. DEEPAK & 2. PRADEEP. THESE TWO GUYS ARE CLEANING THE TABLES, PICKING UP USED UTENSILS, TAKING YOUR ORDER AND SERVING YOU FOOD AND MORE OVER LISTENING THE COMPLAINTS OF ALL THE GUEST. THERE IS NO CLEANER, NO WAITER, NO MANAGER IN THE RESTURANT, WHO WILL DO ANY KIND OF HELP TO THE GUEST. YOU WILL SEE BOTH OF THEM FROM 6.30AM TO 11.00 IN THE NIGHT.

8/10 Good

Atul KrGuwahati

Liked: Cleanliness, property conditions & facilities, room comfort
The location is excellent.Hotel Staff quality should be improve. Breakfast items should be increase. Other then that no comment

6/10 Okay

vinod

Overpriced for the quality, service & location

10/10 Excellent

Yumiko