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DoubleTree by Hilton Shymkent

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Shymkent

Pool
Exterior
Suite, 1 Bedroom | Living area | 33-inch TV with cable channels
Hypo-allergenic bedding, minibar, in-room safe, desk
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
43 B. Momyshuly Avenue, Shymkent, 160000
  • Abay Park
    3 min walk
  • Arbat Shymkent
    14 min walk
  • Fontan Aquapark
    15 min walk
  • Shymkent (CIT-Shymkent Intl.)
    10 min drive

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Accessible

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 King Bed, Connecting Rooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, 1 King Bed, Connecting Rooms

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds, City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Connecting Family Room

  • Sleeps 4
  • 1 Queen Bed

View all photos for Queen Room With City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Queen Room With City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Urban Two Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Urban Two Single Beds

  • Sleeps 2
  • 2 Single Beds

Similar properties

Room

Ramada by Wyndham Shymkent

Hot tub
Breakfast included
Spa
Parking included
4.0 out of 5, Very good, (18)
The price is CHF 86
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Ramada by Wyndham Shymkent

About this property

DoubleTree by Hilton Shymkent

Family-friendly hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
DoubleTree by Hilton Shymkent offers 120 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at DoubleTree by Hilton Shymkent, you're just a quick walk from Abay Park. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Just a 3-minute walk from Abay Park and 14 minutes on foot from Arbat Shymkent
  • Airport drop-off and train station pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. A shuttle from the hotel to the airport (available 24 hours) and a train station pick-up service are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly DoubleTree by Hilton Shymkent.

This 3-star Shymkent hotel is smoke free.

Near East Restaurant – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Near East Restaurant

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 33-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s pool is closed on the last Saturday and Sunday of the month.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Shymkent

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5000.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: KZT 7500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 4000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
DoubleTree by Hilton Shymkent offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Canvas Hotel Shymkent
Canvas Shymkent
Hotel Shymkent
Canvas Hotel Shymkent
DoubleTree by Hilton Shymkent Hotel
DoubleTree by Hilton Shymkent Shymkent
DoubleTree by Hilton Shymkent Hotel Shymkent

DoubleTree by Hilton Shymkent Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 36 reviews" "
Rating 8 - Good. 13 out of 36 reviews" "
Rating 6 - Okay. 2 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Nodir

Stayed 1 night in Jun 2024

10/10 Excellent

Umidjon

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Leili

Travelled with partner
Liked: Amenities
Nice new hotel in a good location. Rooms, although small but have lots of storage space. and quite comfortable. Hotel has a small but nice/ clean spa/swimming pool. Breakfast not included in the room price. Charging for breakfast is quite an outdated concept, almost all hotels, specially high standard hotels offer breakfast free of charge.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Kirri

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service for this part of the world. The hotel has a huge indoor pool and sauna, great for winter weather. Breakfast is a nice buffet with various international features.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with helpful staff, good breakfast, comfortable bed, and clean. It's located right across from Abaya Park, so that is a nice touch. They also have a fitness room and swimming pool that they are very proud of. Changing money must be done at a bank, so you will need to walk about 5 minutes in the proper direction to do this.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Very nice hotel. Well trained staff
Stayed 3 nights in Sep 2018

10/10 Excellent

Tansu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

colin, hamilton, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful rooms, nice breakfast, pleasant staff
The hotel staff were helpful, the rooms extremely clean and comfortable, and the breakfast buffet was very nicely done as well. You can catch a city bus to the bus station if trying to get to Turkistan by minibus. You can also walk a few blocks to catch a city bus to the airport or one to the main train station in Shymkent. The memorial park is a few blocks away. A gem of a hotel in the city.

10/10 Excellent

YUE HANG, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Shymkent
Excellent hotel, in extremely good conditions, very comfortable and also very good breakfast. The front desk staff are very helpful as well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very expensive hotel

4/10 Poor

Bekir

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

WENZHEN

Stayed 3 nights in Jun 2024

10/10 Excellent

Yuk Man

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Knud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

M.Mehmet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güleryüzlü personel temiz ve rahat konum güzel
Stayed 1 night in Nov 2019

10/10 Excellent

AHMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Duman

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Simona

People at the reception are very friendly. Good cost/benefit ratio.
Stayed 2 nights in Aug 2018

10/10 Excellent

Chun Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The hotel is quote close to the Samal bus station (around 10 minutes by local bus). The room is clean and tidy. Plus, the staff are REALLY helpful, especially in helping us in register issue. Really recommended. : )
Stayed 1 night in Aug 2017