8/10 Good
Rachel
26 Feb 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First let me say that you will not find a more friendly, helpful and utterly delightful hotel staff. They are terrific. They're charming, endlessly helpful, and genuinely caring. I can't say enough about them. I was there for several weeks and when I left it felt like I was leaving family. The hotel is lovely, as the photos will attest. The rooms are clean, comfortable and nicely appointed. The Golden Butterfly has great character, and the location could not be better. It's within a few blocks of everything that you might want or need in visiting Siem Reap. Right there you have the big central shopping market, Pub Street, the river, and loads of shops and restaurants. There's only one downside (apart from the hot and cold water, which can be a little contrary) and that's the elementary school next door. I love seeing the kids, but they can get pretty loud (I'm not the first person to mention that here). It can get pretty cacophonous during the school day, but, hey, if you're in Siem Reap for the sights, etc., you won't be spending the day in your hotel room, right? I was there to work, so I spent a lot of time in my room, and when the decibel level of the kids' voices became too much for me, the manager very generously upgraded me to a larger, more expensive room on the other side of the building at no extra cost. As I said, you won't find a sweeter, more thoughtful and considerate staff. All things considered,I highly recommend the Golden Butterfly Hotel.
Rachel
Stayed 27 nights in Jan 2025