Holiday Inn Express Hotel & Suites Brockville by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Brockville by IHG

Free daily on-the-go breakfast
Lobby
Exterior
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
7815 Kent Blvd, Brockville, ON, K6V6N7
  • 1000 Islands Mall
    ‪13 min walk‬
  • Brockville Arts Centre
    ‪3 min drive‬
  • Brockville City Hall
    ‪4 min drive‬
  • Ogdensburg, NY (OGS-Ogdensburg Intl.)
    ‪29 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Brockville by IHG

Hotel with free breakfast, near 1000 Islands Mall
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and a meeting room.
Holiday Inn Express Hotel & Suites Brockville by IHG offers 80 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Brockville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Hotel & Suites Brockville by IHG gets high marks from our customers. During your stay, you're just a quick walk from Brockville Convention Centre. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 13 minutes by foot from 1000 Islands Mall and a 3-minute drive from Brockville Arts Centre
Holiday Inn Express Hotel & Suites Brockville by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Brockville by IHG. Self parking is free.
Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 300.00

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Brockville
Holiday Inn Express Hotel Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
Holiday Inn Express Hotel And Suites Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
Holiday Inn Express Hotel Suites Brockville
Inn Express Brockville

Holiday Inn Express Hotel & Suites Brockville by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1006 reviews
Rating 8 - Good. 325 out of 1006 reviews
Rating 6 - Okay. 84 out of 1006 reviews
Rating 4 - Poor. 53 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met my needs
Stayed 1 night in Feb 2025

8/10 Good

Kirk

Travelled with partner
Liked: Staff & service, property conditions & facilities
Was a fine establishment and suited my purpose
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with good breakfast!

Nice hotel, complimentary snack at check in was thoughtful. Room was nicely renovated, spacious and bed was comfy. Breakfast was included and had lots of options; eggs, pancakes, sausage, fruit, cereal, yogurt and toast. Pool was nice too, small but we'll kept
Stayed 1 night in Feb 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very convenient to all amenities
Stayed 1 night in Feb 2025

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tushar, Pierrefonds

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good place to stat with family. May add little more options to breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service when checking in and great room improvements. Good and walkable to nearby restaurants as well.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ragu

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Colleen, St Catharines

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy off easy on the 401
Stayed 1 night in Jan 2025

10/10 Excellent

Sylvain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Denise

Stayed 1 night in Jan 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect for an overnight stay while travelling.
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this hotel had a great location, breakfast, snacks through the day, great staff. I think it will be a lot better after the renovations.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Stay in Brockville

There were a number of Issues with the hotel such as no lightbulb in the light fixture
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bruce

Business traveller
Good stay
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms all need to be redone. The first suite we were given on the 3rd floor was clean but the facet in the bathtub leaked constantly so we asked to switch rooms. That tub was worn and marked. The carpets are worn, the bathtubs are marked and the shower head needed to be cleaned and de-calcified (why hotels don’t have hand held showers heads is beyond me makes cleaning them easier for staff) and the pillows were way to soft. The elevators were filthy and not just the floor. I know it’s winter but the walls of the elevator looked like it had been wiped down in the 12 hrs we were there. The overwhelming smell or cleaning supplies and chlorine on floor 3 and 2 was overwhelming. Staff were polite and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trish and the staff were excellent! Breakfast both days was hot and a good variety of food. The housekeeping was helpful and provided extra towels for the kids.Thanks Ladies !!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really close to downtown, was very affordable and had the best continental breakfast weve ever had before. The staff were so friendly.
Stayed 1 night in Jan 2025

8/10 Good

Samantha

Stayed 1 night in Dec 2024

6/10 Okay

Dan

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2024