6/10 Okay
Mark, Apex
Travelled with family
3 Sept 2024
Below our expectations. Not a lot of handicapped parking, most spots were taken by the patrons of the attached Longhorn Steakhouse. We dislike having to walk past multiple people standing outside right the front door smoking, there's no way to avoid it, we don't want to inhale it or smell it. Front desk staff were not very friendly. Our room had a bad smell, we couldn't tell where it was coming from but I believe it may have been coming from the A/C unit which was noisy and didn't look like it's been cleaned in a long time. The breakfast included with our room was appreciated but the quality was lacking, especially the ham that was waterlogged as it sat in lukewarm water. The ham was turning grey, very unappetizing. First floor rooms are the worst, lights from cars pulling in and backing up all night it seemed, even with the curtains closed, parking lot traffic lit up the room. We were unhappy with our overall experience at this Hampton Inn and would not stay here again.
Mark
Stayed 2 nights in Aug 2024