2/10 – Ungenügend
Matea
31. Juli 2024
We were able to book the property even after their front desk had closed. We received no information about self check in nor were we notified that no one would be able to be reached until the following day. After a long day of traveling, we arrived at the location only to find no one there, all lights off, no knowledge of where to leave the car, and no answer on the number we tried to call several times. We then reached out the hotel through Expedia and never received an answer. Expedia also reached out to them with little luck. We never stayed at the property as we were unable to check in and were not contacted about this. The only time the hotel reached out was to complete a survey about our stay that never happened.
Matea
Aufenthalt von 1 Nacht im Juli 2024