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Hampton Inn West Springfield

2.5 star property

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Photo gallery for Hampton Inn West Springfield

Seasonal outdoor pool
Lobby
Room, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Point of interest
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
1011 Riverdale St, West Springfield, MA, 01089
  • Big E
    ‪3 min drive‬
  • MGM Springfield
    ‪6 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪6 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪27 min drive‬

Room options

View all photos for 1 King Bed, Accessible, Non Smoking

1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard room

Standard room | In-room safe, desk, blackout curtains, iron/ironing board

Standard room

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Study)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Study)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Room, 1 Queen Bed, Accessible (Roll-In Shower) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1King study sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

1King study sofa bed

  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

Courtyard by Marriott West Springfield

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (430)
The price is CHF 145
for 1 room
includes taxes & fees
15 Apr - 16 Apr
Courtyard by Marriott West Springfield

About this property

Hampton Inn West Springfield

Hotel with free breakfast, near Big E
This hotel features a fitness centre, a 24-hour business centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Hampton Inn West Springfield offers 125 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This West Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn West Springfield. During your stay, you're just a quick walk from Riverdale Center. You'll find features such as free breakfast and free WiFi in public areas, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Big E and a few minutes from Holyoke Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn West Springfield offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Hampton Inn West Springfield also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. For a fee, parking is available.
Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
Room service is available.

Languages

Arabic, English, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per night
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0001873250
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Springfield
Hampton Inn West Springfield
West Springfield Hampton Inn
Hampton Inn West Springfield Hotel West Springfield
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield West Springfield
Hampton Inn West Springfield Hotel West Springfield

Hampton Inn West Springfield Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1059 reviews
Rating 8 - Good. 312 out of 1059 reviews
Rating 6 - Okay. 137 out of 1059 reviews
Rating 4 - Poor. 59 out of 1059 reviews
Rating 2 - Terrible. 38 out of 1059 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Too low toilets.
The room was nice, but you need to replace the very low toilets with higher ones like the one in the rest room in the lobby area.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Stayed 1 night in Dec 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
A nice stay in a busy area. The rooms were nice.., not very large and could use a comfortable chair. However, staff were friendly and professional. Would stay again.
Stayed 1 night in Dec 2024

8/10 Good

Gladys

Travelled with family
Liked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All things thumbs up
From Faith at the front desk greeting us to the final checkout we were very satisfied! The room was clean, the coffee/tea service was up 24/7 and it was just a perfect place to stay and relax.
Stayed 2 nights in Dec 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything convenient on an off nearby highway. Staff pleasant.
Stayed 4 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms and great service.
Arrived late. Room clean. Handicapped access room. Shower was a little tough to figure out since hand holding when you standing leads to leaking. And drafty near the heater. Other than that a very good stay. Friendly staff and decent breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Alexander

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay.
Friendly staff, clean and comfortable room, excellent free breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly. The room was small and clean. Breakfast was good. The location offered many shopping and dining options.
Stayed 1 night in Dec 2024

4/10 Poor

Candice

Liked: Staff & service
Disliked: Cleanliness
The room was not was shown in images
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Stayed 6 nights in Nov 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
LOVED THE STAFF. VERY EFFICIENT AND HELPFUL
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean! Very nice place to stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and comfortable!
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great.
Stayed 1 night in Nov 2024

8/10 Good

GLAYJOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a 2.5 or 3 star property an looks pretty good to be that category, safe and quite, good service excellent front desk staff
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Nov 2024

8/10 Good

Kenneth

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Renata

Stayed 1 night in Oct 2024

8/10 Good

Emily

The hotel was clean. The physical building is a little older.
Stayed 2 nights in Oct 2024

10/10 Excellent

Evonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice the Exit doors very convinent to in & out
Stayed 2 nights in Oct 2024

8/10 Good

Martin

Stayed 2 nights in Oct 2024

8/10 Good

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024