Quality Inn Westfield - Springfield

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Westfield - Springfield

Lobby
Free daily buffet breakfast
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Laundry
    Laundry

Explore the area

Map
2 Southampton Rd, Westfield, MA, 01085
  • General Wareham Park
    19 min walk
  • Baystate Noble Hospital
    5 min drive
  • Westfield State University
    10 min drive
  • Westfield, MA (BAF-Barnes Municipal)
    6 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn Westfield - Springfield

Hotel in Westfield with free breakfast and 24-hour front desk
This hotel features a business centre, laundry facilities and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-out and free newspapers are on-site.
Quality Inn Westfield - Springfield offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Westfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn Westfield - Springfield. During your stay, you'll be within walking distance of General Wareham Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from General Wareham Park and a few minutes from Apremont Park
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn Westfield - Springfield. Free self parking is available.
Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • No lift

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn Westfield - Springfield.

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 182 out of 746 reviews" "
Rating 8 - Good. 259 out of 746 reviews" "
Rating 6 - Okay. 162 out of 746 reviews" "
Rating 4 - Poor. 86 out of 746 reviews" "
Rating 2 - Terrible. 57 out of 746 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Sopheak

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

James

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Mold on the ceiling of the room, clogged toilet and bathtub. Very dirty bathroom with hair everywhere. The hotel stinks! It looks beautiful in the pictures but inside it's not worth $50 a night! I took my girlfriend for a weekend in the area and had the worst experience for paying $200 a night.
Stayed 1 night in Aug 2024

4/10 Poor

Lauren

Liked: Room comfort
Mid leading
Room was small and crowded with a chair. Could only really watch tv sitting on the bed. Shampoo and conditioner was not refilled. For the price paid for the room it was seriously over priced. Top that off by being notified after you overpaid for a mediocre room you don’t earn any points.
Stayed 2 nights in Aug 2024

8/10 Good

Jane

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Have used this hotel several times this year and have never been disappointed, Good price and convenient
Stayed 3 nights in Aug 2024

8/10 Good

Shafat

Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

JamieRae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. They made sure there was enough food for all guests.
Stayed 1 night in Jul 2024

10/10 Excellent

George E.

Liked: Cleanliness, staff & service, property conditions & facilities
Host the Best
Stayed 2 nights in Jul 2024

6/10 Okay

Brendan

Travelled with family
Liked: Staff & service, amenities
Bathroom wasn’t cleaned and the door was very difficult to close.
Stayed 1 night in Jul 2024

4/10 Poor

Roger, Frewsburg

Disliked: Property conditions & facilities
Bathroom not cleaned
Stayed 1 night in Jul 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rey spacious and clean room. Looks like new. Nice breakfast!
Stayed 1 night in Jul 2024

4/10 Poor

Amber

Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay easy
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
This was the second time staying here and we loved the convienence, ease with a pet and friendly service! I would come back here again.
Stayed 1 night in Jul 2024

6/10 Okay

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Meelis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room felt a little damp
Stayed 1 night in Jun 2024

4/10 Poor

Owen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had not been properly cleaned when we arrived. The one person at the front desk was very kind and apologetic, and cleaned the bathroom and changed the sheets herself. While it’s more of a budget hotel, all hotels should be clean for guests first and foremost, and this place doesn’t seem to hit the mark.
Stayed 1 night in Jun 2024

10/10 Excellent

Evad

Liked: Cleanliness, staff & service, property conditions & facilities
is greatvto stay and sleep
Stayed 3 nights in Jun 2024

8/10 Good

Meelis

Stayed 1 night in Jun 2024

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service
The property is definitely dated, and rooms need refurbishing. The tub wouldn't drain properly, bottom of tub very rounded and not flat. Water was lukewarm at best, with very low pressure. They had a good breakfast and staff friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older, but clean and very friendly staff. Breakfast was nice.
Stayed 3 nights in Jun 2024

6/10 Okay

Anke

Stayed 1 night in Jun 2024