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Marriott Springfield Downtown

3.5 star property

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Photo gallery for Marriott Springfield Downtown

Meeting facility
Reception
In-room safe, desk, blackout curtains, free cots/infant beds
Meeting facility
In-room safe, desk, blackout curtains, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Parking available
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
2 Boland Way, Springfield, MA, 01115
  • MassMutual Center
    ‪5 min walk‬
  • Springfield Museums
    ‪6 min walk‬
  • MGM Springfield
    ‪8 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪21 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds

In-room safe, desk, blackout curtains, free cots/infant beds

Club Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

In-room safe, desk, blackout curtains, free cots/infant beds

Club Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Springfield Downtown, an IHG Hotel

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1002)
The price is CHF 133
for 1 room
includes taxes & fees
18 Feb - 19 Feb
Holiday Inn Express Springfield Downtown, an IHG Hotel

About this property

Marriott Springfield Downtown

Hotel with a fitness centre, a quick walk to MGM Springfield
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Marriott Springfield Downtown offers 266 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Premium satellite televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Marriott Springfield Downtown. During your stay, you're just a quick walk from MGM Springfield. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Bridge22 Restaurant & Bar
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 13 meeting rooms and a lift
  • On-site recreation includes a gym
  • Within a 15-minute walk of MGM Springfield and Naismith Memorial Basketball Hall of Fame
Marriott Springfield Downtown offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 13 meeting rooms. The business-friendly Marriott Springfield Downtown also features a garden, dry cleaning/laundry services, and shopping on site. For a fee, parking is available.

This 3.5-star Springfield hotel is smoke free.

Bridge22 Restaurant & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Currents – On-site restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bridge22 Restaurant & Bar
  • Currents

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 13 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 0.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20 per day (in/out privileges)
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005772810
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM

Property is also known as

Marriott Springfield
Tower Square Hotel
Springfield Marriott Hotel
Marriott Springfield Hotel Springfield
Tower Square Springfield
Tower Square Hotel Springfield
Tower Square
Springfield Marriott
Tower Square Hotel Springfield
Marriott Springfield Downtown Hotel
Marriott Springfield Downtown Springfield
Marriott Springfield Downtown Hotel Springfield

Marriott Springfield Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 339 out of 881 reviews
Rating 8 - Good. 279 out of 881 reviews
Rating 6 - Okay. 140 out of 881 reviews
Rating 4 - Poor. 66 out of 881 reviews
Rating 2 - Terrible. 57 out of 881 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Sep 2024

2/10 Terrible

Scott

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Olivia

Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, very convenient for Big E.
Stayed 1 night in Sep 2024

10/10 Excellent

Carl, East Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my time
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Meghan

Stayed 1 night in Aug 2024

10/10 Excellent

Marva

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great customer service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Stayed 1 night in Aug 2024

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for some nightlife fun after our daytime fun at 6 Flags…easy drive from the park. Free parking and complimentary coffee in the lobby would have been nice, but not the end of the world.
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriott meets high standards and has great staff!
From the minute we got to the property we were treated so kindly. The guys standing outside the door by the entrance to the ramp helped us with parking directions with friendly smiles. The ramp is a challenging drice with very low clearance and tight turns but we found close easy parking to the elevator. Front lobby is metropolitan decor and beautiful and staff were very kind and efficient. The room was fresh and clean and my only inconvenience was that the thermostat wouldn’t change to heat and the room was icy cold for us ( turning AC off didn’t get it very warm for the stay.). The shower is large and comfortable and had a hand held shower too. Soap bottles were full and there were plenty of towels. Beds were very comfortable and had four feather pillows each. No noise from other rooms was heard. The pool is beautiful and warm and we enjoyed the covered area in the courtyard during a rainstorm. All in all it was the high quality I’ve come to expect from Marriott. Very pleased.
Stayed 1 night in Aug 2024

10/10 Excellent

Jingyong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would be five stars however there was food left in the refrigerator from previous guest. Also, a QR code in room with a number to text when you need help. Texted the number but never received a response.
Stayed 2 nights in Jul 2024

8/10 Good

Robin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, property conditions & facilities
everything ran smoothly
Stayed 1 night in Jul 2024

6/10 Okay

Gar

Stayed 1 night in Jul 2024

10/10 Excellent

Deanna, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room view was excellent.we had lost power at our home and was forced to stay in a hotel. The cost was high but it was very comfortable. They should have special rates for Springfield residents!
Stayed 1 night in Jul 2024

10/10 Excellent

Leslie, North bergen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for a night stay
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and friendly staff
Stayed 1 night in Jul 2024

8/10 Good

Miya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets had stains on them. There should have been a microwave in the room itself. The microwave in the mini shop was filthy
Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara, Elmwood Park

Stayed 2 nights in Jul 2024

10/10 Excellent

Kayce

Stayed 2 nights in Jun 2024

8/10 Good

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saw Maroon 5
Very clean, very friendly staff. Nice modern clean room. Lovely bedding. Nice bathroom. Only minor draw backs for me was our room had a rug floor, which I personally don't like, and overnight parking was $20.00 extra. Great stay and centrally located. Definitely would stay there again.
Stayed 1 night in Jul 2024