I have stayed in many Las Palmas units before, this was the worst one ever. It is obvious the owners put very little into updates; bathrooms are old with poorly draining toilets, sinks and tubs, rusty shower rods, missing closet handles, wrinkles in carpet, cracked mirrors, sliding doors don't work and paint or cabinets is chipped. We found dirt inside drawers and cupboards. Ice maker didn't work, but no ice cube trays, We booked a two week stay for 7 people, but there were very few towels or hangers. Initially, only 3 of us were there, so after two days before the other 4 arrived, I sent an email politely listing issues we had found to address. Management did bring more towels and hangers and sent a handyman to change porch light and try to clean drains (didn't work). When we later found no sheets for the fold-out couch and messaged the host, we got a curt response that they couldn't supply them. After I messaged again that the sink still didn't drain and wifi wasn't working (it was a password problem), I got a call from the manager who told me I was one of the worst and most demanding guests she'd ever had. In a relatively long conversation where she made excuses and tried to shame me for expecting a standard service, she even called my email communication "violent" (VRBO can review my emails to refute that) I finally hung up. I have never had a complaint about me from a VRBO host, and have never been treated by a host with such disdain and disrespect. We spent more than $