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Mayfair

3.0 star property

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Photo gallery for Mayfair

Property entrance
Terrace/patio
Reception
Indoor pool
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
50 street, saviours road, . 0, St. Helier, Channel Islands, JE2 4LA
  • Place, St. Helier Central Market
    ‪5 min walk‬
  • Place, King Street
    ‪6 min walk‬
  • Place, Port of Jersey
    ‪15 min walk‬
  • Airport, Jersey (JER)
    ‪11 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room (With Bunks)

In-room safe, desk, iron/ironing board, free WiFi

Family Room (With Bunks)

  • 13 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Suite

Suite | In-room safe, desk, iron/ironing board, free WiFi

Suite

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room (Zip)

In-room safe, desk, iron/ironing board, free WiFi

Double or Twin Room (Zip)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

Interior entrance
The Savoy Jersey
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  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 1,011 reviews
The price is CHF 175
includes taxes & fees
28 Jun - 29 Jun
The Savoy Jersey

About this property

Mayfair

This smoke-free hotel features an indoor pool, a restaurant and a health club. Self parking is free. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site.
Mayfair offers 222 accommodations with a safe and coffee/tea makers. This St. Helier hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mayfair, you're just a quick walk from Jersey Arts Centre. Free self-parking, an indoor pool and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a playground
  • Steps from Jersey Arts Centre and 6 minutes on foot from St. Helier Central Market
As a guest of Mayfair, you'll find an indoor pool, a health club, a hot tub, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

A rooftop terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Mayfair. Free self parking is available.

This 3-star St. Helier hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
Mayfair has a restaurant serving breakfast and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 8 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Late check-out subject to availability

Late check-out fee: GBP 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 8 per person
  • Late check-out fee: GBP 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mayfair Hotel St. Helier

Mayfair St. Helier

Mayfair Hotel

Mayfair St. Helier

Mayfair Hotel St. Helier

Mayfair Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 92 out of 304 reviews
Rating 8 - Good. 142 out of 304 reviews
Rating 6 - Okay. 47 out of 304 reviews
Rating 4 - Poor. 15 out of 304 reviews
Rating 2 - Terrible. 8 out of 304 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great Location.

Staff was very helpful. Breakfast was very tasty. Bathroom was very clean. Room was a bit outdated but perfectly fine to stay.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and spacious. Breakfast was whatever you wanted eg Full English; kippers; scrambled egg; cereals; fruit; ham/cheese as much as you wanted.We were only B&B and did find it hard to book dinner because it was so busy! Spa was excellent, pool; sauna and jacuzzi. Great shame this hotel is closing for good on the 31st October to be knocked down and rebuilt for apartments!!
Stayed 4 nights in Sep 2021
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with friendly staff

I and my family enjoyed our stay at the Mayfair hotel. Whilst some parts of the hotel felt a little dated and in need of a freshen up it did not detract from my trip - it actually added to the nostalgia of it. :) The staff were friendly and happy to help out when needed. The hotel was busy which is always a good sign of things.
Stayed 5 nights in Aug 2021
Verified

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel reception area quite modern but the rooms and bathrooms are very outdated
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was immaculate, good bar area ,swimming pool, fitness club. Very sad this hotel will be closing end September for good
Stayed 3 nights in Aug 2021
Verified

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities, room comfort
I believe that the hotel will be converted to flats next year which probably explains the lack of investment in carpets and furnishings. The dining arrangements reminded me of school dinners and the night porters were no use when we were checking out deferring to day time staff.
Stayed 5 nights in Aug 2021
Verified

2/10 Terrible

Kate

Disliked: Staff & service, amenities, property conditions & facilities
The property is very dated and lacking in facilities. The rooms are very old fashioned and boiling hot as no air con. This is more of an elderly people’s hotel- it is not suitable for families with young children. No atmosphere at all- it was like sitting around in a care home in the evenings. Staff customer service is terrible. We complained about an evening meal which was inedible and the extremely rude staff member said “not my fault, I’m not the cook”! Never experienced customer service like it. Would definitely not recommend or return
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and comfortable. The staff were very friendly and efficient. Our room was very clean and perfect for our stay.
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Having booked into another hotel which was totally unacceptable we managed to get into the Mayfair which from walking into the foyer/reception was totally different, clean and well organised
Stayed 6 nights in Jul 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Dated hotel .road noise necessitated a change or room..waiter surly otherwise ok but nothing special
Stayed 4 nights in Aug 2021
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Out dated, I believe it’s soon going to be redeveloped.
Stayed 4 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good atmosphere and love music
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at the Mayfair as it was close to family and friends, and we could all use the pool
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness everything was spotless some of the reception staff could have been a bit more enthusiastic
Stayed 1 night in Mar 2020
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room, good size and clean. The bathroom was a good size and clean but when you turned the light on the exterior was very noisy. The swimming pool was nice but small and was on the cold side. The steam room was out of order for duration of our stay.
Stayed 3 nights in Mar 2020
Verified

8/10 Good

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and décor. Loved the entertainment and bar. One of the girls on reception called Marty was pleasant but a bit abrupt and when we asked questions, she would say I am getting to that in a minute...…….just thought a bit snappy. All the breakfast staff,waiters and waitresses very cheerful, and hospitable, Lovely breakfast thanks
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Rien de particulier . Manque de chaine française a la télévision
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good breakfasts, large room but bed was on the small side. We used the bar, coffee shop and swimming pool. Hotel clean and comfortable, if a little dated in parts.
Stayed 7 nights in Feb 2020
Verified

8/10 Good

Jean Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel confortable avec équipements sportifs

Le choix de l'hôtel a été motivé par sa localisation près du centre ville et par la possibilité d'accès à la piscine ainsi qu'à la salle de fitness. En fait il y a 2 salles de fitness bien équipées, une belle piscine, jacuzzi, sauna. Le petit déjeuner est copieux et le personnel attentif.
Stayed 6 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with access to pool, gym, jacuzzi and steam room. We were very impressed with the standard of the breakfast, which set us up for each day.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect choice for a cheap weekend away

Well placed for a weekend stay in Jersey . 10 minute walk from St Helier town centre . Clean rooms , friendly staff and good choice at breakfasts.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, staff were great, hotel very clean, good health spa and food.
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Stefan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfreundliches Personal. Kinderfeindliches Verhalten des Personals.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Graham

Liked: Cleanliness, property conditions & facilities

Cheap and well located.

Checkin was a miserable experience, room key didn’t work at first. Rooms were clean but mine bordered the road and was noisy. Good location for centre of town.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position in st Helier handing for walking into town
Stayed 7 nights in Nov 2019