6/10 Okay
Terry
Travelled with partner
16 Mar 2025
Lots of confusion at checkin. 3 staff members at the front desk but didn't seem to be anyone in charge. The 2 guests ahead of me both had problems they sent one to a room that was already occupied and were trying to find another room. They couldn't locate the other guests registration and one of the staff members was tied up wit housekeeping trying to figure out which rooms were ready and available. I wouldn't stay here again. It a good breakfast indoor/outdoor pool spa gym and laundry facilities. Best for families lots of kids and noise and commotion. Not great for order people looking for a quiet stay. We couldn't find a luggage cart so had to hand carry the suit case and staff seemed lost. I called the front desk to locate an ice machine and was told there's one on each floor near the central elevator but when i went there all I found was an empty space where there used to be an ice machine. For us this property is barely a 7 and that's being generous.
Terry
Stayed 1 night in Mar 2025