OYO Hotel St. Louis Downtown City Center MO

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for OYO Hotel St. Louis Downtown City Center MO

Rooftop terrace
Suite (Governor's) | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Interior
Room, 1 King Bed, Jetted Tub | View from room
Interior

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Gym
  • Air conditioning

Explore the area

Map
400 S 14th St, St. Louis, MO, 63103
  • Enterprise Center
    4 min walk
  • Busch Stadium
    9 min walk
  • St. Louis Aquarium at Union Station
    12 min walk
  • St. Louis, MO (CPS-St. Louis Downtown)
    11 min drive

Room options

Similar properties

About this property

OYO Hotel St. Louis Downtown City Center MO

Hotel with a fitness centre, a short walk to Enterprise Center
This smoke-free hotel features a fitness centre, self parking and a business centre. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-out are on-site.
OYO Hotel St. Louis Downtown City Center MO offers 288 accommodations with a hairdryer and an iron/ironing board. This accommodation is furnished with double sofa beds. 32-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at OYO Hotel St. Louis Downtown City Center MO. During your stay, you're just a quick walk from Enterprise Center. You'll find features such as free WiFi in public areas, plus a gym and a business centre.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort
  • Just a 4-minute walk from Enterprise Center and 14 minutes on foot from St. Louis Union Station
Public spaces have free WiFi. There's an onsite business centre. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly OYO Hotel St. Louis Downtown City Center MO. Parking is available for a fee.

This 3.5-star St. Louis hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 25.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for room and tax for any bookings where payment for the stay will be made by credit or debit card.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel St. Louis City Center
Sheraton St. Louis City Center
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Red Lion Hotel
Red Lion

OYO Hotel St. Louis Downtown City Center MO Reviews

Reviews

6.6
Rating 10 - Excellent. 305 out of 1101 reviews" "
Rating 8 - Good. 243 out of 1101 reviews" "
Rating 6 - Okay. 204 out of 1101 reviews" "
Rating 4 - Poor. 169 out of 1101 reviews" "
Rating 2 - Terrible. 180 out of 1101 reviews" "

6.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Diana M

Travelled with family
Liked: Staff & service, room comfort
Definitely an older hotel. Overall the room was kinda dingy.
Stayed 1 night in Dec 2023

10/10 Excellent

Shaquila

Liked: Cleanliness, staff & service, property conditions & facilities
Always love staying at oyo
Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Murdee hotel vibes
This was a terrifying stay, I ended up staying in my friends room because it felt safer. It was dirty, musty and quite outdated.
Stayed 1 night in Jan 2024

2/10 Terrible

Eric

Travelled with group
BUYER BEWARE!
I will NEVER book with this hotel again. 1) there was an $11.00 charge put on my card after booking and before my stay. The day OF my reservation, I got a cancellation notice from the Hotel...none of the numbers for the hotel reached a human. After multiple tries, I finally got through to a human who told me that the HOTEL cancelled my reservation because they couldn't fulfill the reservation. I was charged for the night, and then later got a refund. Oh....and that $11.00 charge, they refunded $7. SO, they got $4 for doing ABSOLUTELY nothing except making me find other arrangements on the day of my stay, which ended up costing me more in the end! TERRIBLE!!!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jakayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Miriam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad business
They closed the week before my stay for renovation but never sent email to tell me Was rude awakening after traveling all day and arriving at 9pm only to have to find a new place
Stayed 1 night in Feb 2024

2/10 Terrible

Douglas

I can’t tell you about our stay because the booking was cancelled the morning of the first day f our booking. We were on our way to the airport to board our flight to St Louis. We received a call about the cancellation hit the person who called was so heavily accented we were convinced it was a scam call. Despite numerous attempts we could not speak to someone at the Oyo to find out what was going on. We did receive an e-mail confirmation of our booking from Hotel.com but that turned out to be wrong and very confusing. Fortunately we were able to be book different accommodations at, of course, a higher rate. We did receive an e-mail from Oyo at 1:39AM. Amazing! We never did hear why we were cancelled on such ridiculously short notice. Clearly we have, and never will have, any reason to say anything “nice” about the Oyo in St Louis!
Stayed 2 nights in Feb 2024

2/10 Terrible

Gretchen

Business traveller
Property was closed upon my arrival. Guests were not notified in advance. A security guard at the property said people kept arriving and you could still make reservations online that day despite the property being closed and locked. There was a sign on the door as the only notification. Fortunately Expedia worked hard to find me a new reservation elsewhere.
Stayed 2 nights in Feb 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
OYO hotel was closed for construction when we arrived and no one contacted us to let us know. We were stuck looking for a hotel at 8 pm. Not happy.
Stayed 3 nights in Feb 2024

2/10 Terrible

JOEL

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel did not even exist. We arrived at the address listed, and it was a warehouse.
Stayed 3 nights in Feb 2024

2/10 Terrible

MICHELLE

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Jacob

Stayed 1 night in Feb 2024

2/10 Terrible

Chris

Stayed 1 night in Feb 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel closed on Wednesday and nobody notified us
Stayed 1 night in Feb 2024

10/10 Excellent

Kourtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the experience

6/10 Okay

Ashwani

Travelled with family
Disliked: Staff & service, property conditions & facilities
Worth for parking
Stayed 3 nights in Feb 2024

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Largest motel you will ever stay in.
Place is severely out of date or in poor repair in certain areas. Service at the front desk is great and there is some security for the area its in. Room was not in the best condition. Carpets have stains everywhere. The king-size mattress had the biggest impression in it, l with stains on the sides. There are small stains on the walls that could be ketchup but didn't want to find out. Best part was the hair that was left on the tub wall, not even cleaned off. The place is super quite but is a motel. Had a fight break out in a room around 3 AM and couldn't sleep after. Perks, nice big pool and good views of the city.
Stayed 1 night in Feb 2024

8/10 Good

ALY

Stayed 1 night in Feb 2024

6/10 Okay

Matt

Travelled with partner
Liked: Cleanliness, staff & service
It was super close to the live event we went to
Stayed 1 night in Feb 2024

4/10 Poor

patrick

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Priced to expensive for experience
The hotel staff was the only good part about this hotel. The rooms were dirty, they had stains in the walls and couch, the beds were uncomfortable and scratchy. And there was a alarm that went off at 5am and stayed on until around 7 so made getting sleep difficult.
Stayed 1 night in Feb 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

graci

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Lucas

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Krysta

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It’s definitely very dated and hasn’t been unkept at all. It has potential to be a really nice hotel if they maintain it and update it. Only real complaint we had was that our deadbolt lock didn’t lock at all. We also could’ve visible see the light all around the edge of the door from the hallway.
Stayed 1 night in Jan 2024