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Hotel Santana

4.0 star property

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Photo gallery for Hotel Santana

Garden
Front of property
Economy Double or Twin Room | In-room safe, desk, free WiFi, bed sheets
Garden
Sauna, hot tub, body treatments, hot stone massages, Swedish massages

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
Triq il Maskli, Qawra, St. Paul's Bay, Malta, SPB1482
  • The Malta Classic Car Collection
    ‪3 min walk‬
  • Oracle Casino
    ‪5 min walk‬
  • Bugibba Beach
    ‪5 min walk‬
  • Luqa (MLA-Malta Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Double or Twin Room

In-room safe, desk, free WiFi, bed sheets

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Double or Twin Room

In-room safe, desk, free WiFi, bed sheets

Comfort Double or Twin Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room (Comfort Junior Suite)

In-room safe, desk, free WiFi, bed sheets

Triple Room (Comfort Junior Suite)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi, bed sheets

Family Room

  • 48 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room

In-room safe, desk, free WiFi, bed sheets

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | In-room safe, desk, free WiFi, bed sheets

Economy Double or Twin Room

  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Santana

Hotel with a full-service spa, a quick walk to Bugibba Square
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hotel Santana offers 252 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a shower and complimentary toiletries. This St. Paul's Bay hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Indigo Wellness Centre has 1 treatment room. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna and a hot tub.
Our customers tell us that they can't get enough of the helpful staff at Hotel Santana. During your stay, you're just a quick walk from The Malta Classic Car Collection. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at The Moire, a buffet restaurant that serves Mediterranean cuisine
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with body wraps, body scrubs or hot stone massages at Indigo Wellness Centre
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 4-minute drive from Bugibba Square and 12 minutes from St. Paul's Cathedral
Hotel Santana offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the business-friendly Hotel Santana. Self parking is free.

This 4-star St. Paul's Bay hotel is smoke free.

The Moire – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast and dinner.
Castagna – This coffee shop serves brunch and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Languages

English, French, Hungarian, Italian, Lithuanian, Maltese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Castagna
  • The Moire

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa tub
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 August to 31 August:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Malta. This property is rated 4 stars.

Property is also known as

Hotel Santana
Hotel Santana St. Paul's Bay
Santana Hotel
Santana St. Paul's Bay
Hotel Santana Hotel
Hotel Santana St. Paul's Bay
Hotel Santana Hotel St. Paul's Bay

Hotel Santana Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 194 out of 815 reviews
Rating 8 - Good. 356 out of 815 reviews
Rating 6 - Okay. 166 out of 815 reviews
Rating 4 - Poor. 79 out of 815 reviews
Rating 2 - Terrible. 20 out of 815 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2024

8/10 Good

Hareharen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Hareharen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A nice well maintained hotel. We had hired a car so the free car park opposite was a bonus. Near to many restaurants, breakfast at the hotel was good. Roof top bathing area with a pool was super, if cold, just what you needed in the heat. Room was nice and clean but bed a bit hard.
Stayed 4 nights in May 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, safe, clean and great location
We really enjoyed our stay at Santana. I came on my own with my 2 children and felt really safe. The hotel staff were friendly, breakfast was excellent and location was perfect for wandering around or getting buses.
Stayed 3 nights in Apr 2024

10/10 Excellent

Paula

Stayed 9 nights in Apr 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast , great staff
Stayed 4 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Lack of air conditioning surprising
Great location for the bus station and reastaurants nearby. The hotel is clean, staff friendly and the breakfast buffet has something for all tastes and food cultures. However, the lack of air condition meant that our room temperature was a constant 25 degrees which was way too warm for a comfortable night's sleep. With traffic noise and Saharan dust outside, sleeping with the balcony door open wasn't really an option. The hotel lent us a fan which helped somewhat but as a 4 star hotel we thought air conditioning came as standard but clearly not.
Stayed 10 nights in Mar 2024

10/10 Excellent

Cheryl

Travelled with partner
Fantastic hotel, would like to go back in the summer to appreciate the hotels facilities more
Stayed 3 nights in Mar 2024

4/10 Poor

Beverley

Stayed 7 nights in Feb 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malta
room not ready on time, no electric sockets at side off bed, took nearly an hour to find us an extension lead to plug my husbands oxygen in, couldn't get a drink at happy hour, not enough staff, no proper queuing system, on the good side room large, clean and comfortable, staff pleasant, food in dining room good and outside happy hour getting a drink was okay and avalible staff attentive.
Stayed 1 night in Nov 2023

10/10 Excellent

Alexander

Good breakfast, but a bit repetitive, no mushrooms or grilled tomatoes.
Stayed 7 nights in Dec 2023

8/10 Good

Elaine

Stayed 10 nights in Dec 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Returning
Stayed 28 nights in Oct 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a central location and has excellent facilities. The staff are all very friendly and the rooms very spacious and clean.We have stayed at this hotel 7 times now and would delivery recommend it to others.
Stayed 14 nights in Aug 2023

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

4/10 Poor

Jay, Olympia

Liked: Cleanliness, staff & service
I checked out of here two days early to move to another hotel. My room had quite a few mosquitos, the air conditioning wasn’t available until the end of the month and my room was too warm to sleep comfortably. But not having any outlets on either side of the bed was the clincher for me because I use a CPAP machine to sleep. The staff tried hard to make it right by providing a power strip extension cord, and offered to spray the room to rid the mosquitos, but I simply wanted to find another place and enjoy some restful sleep.
Stayed 3 nights in May 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price point.
Stayed 7 nights in Apr 2023

8/10 Good

Henoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, friendly staff
Stayed 3 nights in Feb 2023

10/10 Excellent

Kerry

Stayed 1 night in Feb 2023

8/10 Good

Colin James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value!
Stayed 7 nights in Feb 2023

10/10 Excellent

warren

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

christine

Liked: Cleanliness, property conditions & facilities, room comfort
Malta connection
Arrived a little early as we were leaving from another hotel in a different part of Malta before arriving at the Santana, we were impressed with the outside appearance of the hotel until we tried to mount the stairs in the pouring rain, my husbands on crutches and although there is a ramp it was to steep and slick with the rain for him to use safely, after 5mins of struggling up the steps with 2 suitcases and helping my husband being watched by a staff member (no offer of help) I booked us in, as early was told we could put our luggage in storage and our room would be ready at 2pm, okay went into a lounge area for the football asked for keys at 2.15 not ready, seems a balcony had to be re-cleaned due to the rain!!, around 20mins later the receptionist arrived with keys, ground floor room lots of space, clean, tidy and disabled friendly, lifts to restaurant and indoor pool, buffet breakfast, plenty of and good selection, dining area better quality than others in the area, check out quick and easy and as going to a further hotel we were allowed to store luggage and watch the football, overall as this was a single nights stay we would book again for a longer period
Stayed 1 night in Nov 2022