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Windward Passage Hotel

3.5 star property

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View from property
Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished
Outdoor pool
Courtyard
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar

Explore the area

Map
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804
  • Blackbeard's Castle
    ‪14 min walk‬
  • Yacht Haven Grande Marina
    ‪3 min drive‬
  • Magens Bay Beach
    ‪6 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Ocean View

In-room safe, individually decorated, individually furnished

Superior Room, 2 Double Beds, Ocean View

  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | In-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Windward Passage Hotel

Hotel in St. Thomas with fitness centre and outdoor pool
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and concierge services.
Windward Passage Hotel offers 151 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The shopping around Windward Passage Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hassel Island. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the proximity to the airport
  • 6 minutes by car from Magens Bay Beach and 10 minutes from Bolongo Bay
Windward Passage Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and 2 meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at Windward Passage Hotel. Self parking is free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Windward Passage Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults and USD 10 to 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Windward Hotel
Windward Passage Hotel
Windward Passage Hotel St. Thomas
Windward Passage St. Thomas
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
Windward Passage
Windward Passage Hotel Hotel
Windward Passage Hotel St. Thomas
Windward Passage Hotel Hotel St. Thomas

Windward Passage Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 396 out of 1421 reviews
Rating 8 - Good. 365 out of 1421 reviews
Rating 6 - Okay. 283 out of 1421 reviews
Rating 4 - Poor. 201 out of 1421 reviews
Rating 2 - Terrible. 176 out of 1421 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Uselta

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
close to main road
Stayed 2 nights in Dec 2024

2/10 Terrible

Maidevis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful rooms, terrible location. The rooms are falling apart.
Stayed 4 nights in Jan 2025

4/10 Poor

Anita

Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Trudy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stuck in St. Thomas
Stayed 1 night in Jan 2025

2/10 Terrible

Kiara

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve NEVER stayed in anything like it before in my life! Infested with Water bugs, bathroom lights didn’t work at all. Toilet wouldn’t flush and the tub😩 Complained multiple times, was promised that they’ll switch me rooms from the day that I arrived but kept being told it was a full house. If it wasn’t for my sister staying there as well we would’ve had a bathroom to use during our stay for the times we were in the room.
Stayed 3 nights in Jan 2025

2/10 Terrible

Niketa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have my room and I paid for ocean view. Bath tubs was big brown stain toilet didn’t want to flush I wind never go back here
Stayed 3 nights in Jan 2025

8/10 Good

Kevin

Travelled with family and small children
The service was goo. The room was spacious and clean
Stayed 1 night in Jan 2025

8/10 Good

Quiet

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was nice. The did lose power for 3 hours but it was a decent stay
Stayed 2 nights in Jan 2025

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
book it
Great location, very nice hotel great price
Stayed 2 nights in Jan 2025

10/10 Excellent

Adrian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Bjon

Disliked: Staff & service, property conditions & facilities
The housekeeper was modest, didnt touch any belongings
Stayed 2 nights in Jan 2025

2/10 Terrible

Ommariow

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Neidaliz

Stayed 1 night in Dec 2024

10/10 Excellent

Tarvis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was very convenient, everything is walking distance. The rooms are clean and staff very friendly and helpful. I would recommend this property.
Stayed 3 nights in Jan 2025

2/10 Terrible

Rickardo

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I did not like nothing . It was the most uncomfortable experience i ever had. Electricity went out toilet run over fridge leaking. I would not recommend anybody to go there. I am just leaving with the biggest regret in my life.
Stayed 3 nights in Jan 2025

10/10 Excellent

christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tremelle

Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2025

6/10 Okay

Brinda

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Wislande

Stayed 1 night in Dec 2024

4/10 Poor

Barbara, Shelbyville

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff nice. Stayed for one night and booked for pool bar and on site restaurant. Both were not open. Staff very nice. Beautiful pool and courtyard. Property is undergoing some updating, so i have hopes they will improve some esthetics.
Stayed 1 night in Jan 2025

10/10 Excellent

Tyann

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Privacy
Stayed 1 night in Dec 2024

8/10 Good

Akeem

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The food was great and the workers are very polite.
Stayed 1 night in Dec 2024

8/10 Good

Diana

Stayed 1 night in Dec 2024

8/10 Good

Nejerie

Stayed 5 nights in Dec 2024