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Staines City Centre by Charles Hope

3.5 star property

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Photo gallery for Staines City Centre by Charles Hope

Fridge, microwave, oven, stovetop
Two Bedroom Apartment - Balcony | Individually decorated, individually furnished, desk, iron/ironing board
One Bedroom Apartment - Balcony | Street view
Interior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Washer
  • Pet-friendly
  • Kitchen
  • Dryer
  • Free WiFi

Explore the area

Map
Brixham Court, 50-54 High Street, Staines, England, TW18 4DY
  • Thorpe Park
    ‪7 min drive‬
  • Windsor Castle
    ‪12 min drive‬
  • LEGOLAND® Windsor
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪19 min drive‬

Room options

View all photos for Two Bedroom Apartment - Balcony

Two Bedroom Apartment - Balcony | Individually decorated, individually furnished, desk, iron/ironing board

Two Bedroom Apartment - Balcony

  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Apartment - Balcony

One Bedroom Apartment - Balcony | Individually decorated, individually furnished, desk, iron/ironing board

One Bedroom Apartment - Balcony

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Staines former Mercure hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very good, (106)
The price is CHF 93
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Staines former Mercure hotel

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Staines City Centre by Charles Hope

Apartments with kitchens, a short walk to Thames River
Express check-in and express check-out are available at this smoke-free apartment building. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
Staines City Centre by Charles Hope offers 11 accommodations with washers/dryers and espresso makers. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Accommodation at this 3.5-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a weekly basis.

During your stay at Staines City Centre by Charles Hope, you're just a quick walk from Thames River. This comfortable apartment building has 11 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a dining area
  • Free WiFi
  • Just a 4-minute walk from Thames River and 12 minutes by car from Windsor Castle
  • Pets welcome for a fee
As a guest of Staines City Centre by Charles Hope, you'll find express check-in and express check-out. The front desk is open around the clock.

This 3.5-star Staines apartment is smoke free.

Languages

English

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per day)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: GBP 150 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Housekeeping (weekly)
  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 11 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

  • Pets: GBP 150 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 15 per day (1640 ft away)
  • Pet fee: GBP 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staines City By Charles Hope
Charles Hope Apartments Heathrow South
Staines City Centre by Charles Hope Staines
Staines City Centre by Charles Hope Apartment
Staines City Centre by Charles Hope Apartment Staines

Staines City Centre by Charles Hope Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 22 reviews
Rating 8 - Good. 9 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.0/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Epiphany

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Tunde

Liked: Cleanliness, room comfort
Apartment is very neat and clean.
Stayed 14 nights in Aug 2024

8/10 Good

Tomi, London

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Liked: Room comfort
Rooms overall were really nice. Good location for Thorpe park, the retail park and a restaurants. However, when entering the property it stunk of stale cigarette smoke.
Stayed 1 night in Aug 2024

8/10 Good

naval kumar

Travelled with partner
Liked: Property conditions & facilities
no lift and just stairs not easy to go to third floor with luggage.
Stayed 1 night in Jul 2024

8/10 Good

david

Business traveller
Liked: Cleanliness, room comfort
To much hastle trying to make booking, wanting I.D.
Stayed 2 nights in Jul 2023

10/10 Excellent

david

Business traveller
Liked: Cleanliness, room comfort
Excellent stay
Don’t be put off by the exterior of the property. Access is from the rear of the shops. I’ve stayed in two different apartments and both have been clean, well equipped, spacious & comfortable. Lovely & quiet inside the apartment, I didn’t hear any other guests other than the odd door closing. As you’re on the high street there are plenty of shops and restaurants to choose from. The Charles Hope are now my go to apartments if I’m working in the area.
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Beautiful apartment very conveniently situated
Stayed 4 nights in Apr 2023

8/10 Good

Murray

Business traveller
Liked: Cleanliness, room comfort
Subway smells is not bread of heaven.
Lovely Appt. just a few snags/ideas. The oven doesn't work properly. The smell from ‘Subway’ is minging. Stick some comestibles in the fridge/cupboard, salt n pepper would be good, olive oil. Other than that, really comfy secure place.
Stayed 7 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Great
Nice place, clean modern and pretty spacious. Lots of amenities nearby as its located near a retail park.
Stayed 3 nights in Aug 2021

10/10 Excellent

Sam

Liked: Cleanliness, room comfort
Great stay
Enjoyed our time here. Nice modern apartment which was comfortable during our stay. Would definitely stay at a Charles Hope apartment again.
Stayed 2 nights in Aug 2021

8/10 Good

Steve

Business traveller
Liked: Cleanliness, room comfort
Great apartment as long is it's not hot!
The apartment was excellent, very spacious and had everything that I needed for an extended stay including a washer/dryer. The apartment was on the third floor (no lift) and there was a large balcony at both the front and rear of the apartment. The electronic key is great but not sure how you would cope if you don't have a smartphone. You really need to follow the directions they supply otherwise you may find it hard to locate the entrance. The only negative, and it was a major one during my stay, is there is no air conditioning. Normally this wouldn't be an issue but it was particularly hot during my stay which necessitated having the balcony doors and windows open all the time. The apartment backs directly on to the service area of the Two Rivers retail park and there were constant deliveries throughout the night. The lorries were large and the service area is small so there was a lot of manoeuvring and reversing with the accompanying engine and beeping noises. This made it impossible to get a full night's sleep. The photo attached to the review was taken at 02:52 am! It was only on the final night when the weather cooled off and I was able to keep the doors and windows closed that I managed to sleep the whole night through. Overall I would consider staying there again as long as the weather was not hot!
Stayed 6 nights in Jul 2021

10/10 Excellent

Maria

Business traveller
Great stay at nice apartment
Lovely apartment in a great location for my business trip. Easy parking. Great wi-fi as it was for the apartment alone and not shared.
Stayed 3 nights in May 2021

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, room comfort
Quality place!
Fantastic apartment within the town centre. Highly recommend
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Susan

Liked: Cleanliness, room comfort
Good value accommodation
Really enjoyed our stay at Charles Hope apartments. Comfortable, good value and a great location. We just had a slight issue finding the entrance and getting the automatic key working. However we phoned and it was dealt with quickly and efficiently. I'd have liked information on the email that the entrance is round the rear of the shops.
Stayed 3 nights in Sep 2020

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central location, great new apartments and very clean. Bargain for this area too.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment, centrally located in staines, a must stay for those travelling through. Spacious and clean
Stayed 1 night in Dec 2019

8/10 Good

Nicole

Very nice and safe flat in the Center of Staines, friendly staff, honest and trustworthy Agency
Stayed 12 nights in Oct 2024

10/10 Excellent

Chungho

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024