Overall it was a great experience. Although it was okay, I do think the cleanliness could have been better when we first arrived. There were crumbs on counter, old sugar left out not covered or packaged, and I ended up disinfecting the entire place myself to make sure my brother and I felt safe from Covid-19. Everything else was great and the front desk is very nice. However, there needs to be better instructions regarding the vacasa shuttle service. For example, I requested a ride to a restaurant to pick up a take out order. Got a ride within 5 minutes and when I got on the bus I asked bus driver if he had time to take us back. He said he did and then when I got my food order and we were on the way back to place dispatch said over radio that we should not have done that, that was not part of the agreement to take us back to place and not to do it again over the loud speaker on the bus for myself and my brother to hear. I did not know we needed to make full agreements for the shuttle service, I thought the bus driver could take anywhere if he has time and no one else. There needs to be more information and instructions should be given regarding the shuttle service, unless I missed the information. It says free shuttle included but no information about the limitations on where you go, for instance I was told Vacasa will only go to Billo and not Golden leaf or other dispensaries. Wish I knew these types of things before coming. However, I really enjoyed my stay and everything else was great!