Check in process was a little difficult. Would be awesome to tell people to drive all the way up to 4th floor of parking garage and enter the building on the highest level and tell them that "no parking" permit is needed. We were told incorrectly that we needed to get into a lock box in order to gain access to property. So, there was some "back and forth" and opening of a lock box that had a key in it that unlocked the mechanical closet in the apartment...so, we put the key back into the lock box and just used our entry code at the apartment door and did just fine. The place was a little dusty and a few random human hairs found occasionally around the property. So, a little better communication/instructions prior to getting to the property would've been great (and a little better cleaning). Overall great place and location and everyone on the phone was very friendly.