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Hardwick Hall Hotel

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hardwick Hall Hotel

Front of property
Lobby sitting area
In-room safe, iron/ironing board, free WiFi, bed sheets
Bar (on property)
42-inch LCD TV with satellite channels, TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Sedgefield, Stockton-on-Tees, England, TS21 2EH
  • Hardwick Park
    1 min walk
  • Sedgefield Racecourse
    2 min drive
  • Wynyard Woodland Park
    9 min drive
  • Durham (MME-Teesside Intl.)
    30 min drive

Room options

View all photos for Executive Suite, 3 Bedrooms

In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Suite, 3 Bedrooms

  • 99 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Premier Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double or Twin Room

  • Sleeps 4
  • 1 King Bed

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About this property

Hardwick Hall Hotel

Hotel in Stockton-on-Tees with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hardwick Hall Hotel offers 51 accommodations with a safe and coffee/tea makers. 42-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Stockton-on-Tees hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hardwick Hall Hotel. During your stay, you're just a quick walk from Hardwick Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Steps from Hardwick Park and a 2-minute drive from Sedgefield Racecourse
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, barbecue grills, and a garden are also featured at Hardwick Hall Hotel. Free self parking is available.

This 4-star Stockton-on-Tees hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 10:00 AM.
Rib-Room Steakhouse – This restaurant only serves dinner.
Hardwick Residents Bar – On-site bar.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardwick Residents Bar
  • Rib-Room Steakhouse

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.50 per person
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

Property is also known as

Best Western Plus Hardwick Hall
Best Western Plus Hardwick Hall Stockton-on-Tees
Hardwick Hall Hotel Hotel
Hardwick Hall Hotel Stockton-on-Tees
Hardwick Hall Hotel BW Premier Collection
Hardwick Hall Hotel Hotel Stockton-on-Tees

Hardwick Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 305 reviews" "
Rating 8 - Good. 92 out of 305 reviews" "
Rating 6 - Okay. 28 out of 305 reviews" "
Rating 4 - Poor. 9 out of 305 reviews" "
Rating 2 - Terrible. 6 out of 305 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

gary

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, amenities
Brilliant hotel with beautiful surroundings
Stayed 4 nights in Jul 2024

8/10 Good

jacqui

Stayed 1 night in Jul 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

david

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Andy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
My partner and I stayed for 1 night at Hardwick Hall Hotel as we were attending a wake at the hotel marquee after the funeral of my mother. We were assigned room 411, advertised by the hotel as a premier double room at a cost of £144 for the night. Unfortunately we found the room to be substandard and, had we been staying for longer, would have asked to have been moved to another room. The maintenance of the room was poor to say the least, spot lights fitted in the bed and bathroom platform floors were loose and protruding from their fittings posing both an electrical and injury hazard to guests, the toilet seat was loose and a very poor repair of the toilet roll holder had been attempted using an electrical crimp fitting and a screw jammed to hold it in place, the shower control unit was also loose on the wall of the shower cubicle and the bedroom window would not stay open. It was obvious that the bathroom window had not been cleaned for some time, and the design of the bathroom was also questionable as there was no door between the bedroom and bathroom and the wall between the bedroom/bathroom was a glass panel with a shear black muslin curtain covering it that provided no privacy at all for any guest using the bathroom or shower. We reported these issues to the receptionist at checkout and have also emailed our concerns to the hotel. The hotel is a lovely building in amazing grounds but is in need of major maintenance and/or upgrade.
Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Very comfortable and clean.
Stayed 1 night in Jun 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Erik

Travelled with partner
Liked: Cleanliness, staff & service
Large country hotel in a great setting. Furnishings and fittings looking tired but average for this kind of place. Excellent staff.
Stayed 2 nights in May 2024

4/10 Poor

Keith

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Jamie

Liked: Property conditions & facilities
I give a 3 star rating in the facility area as the beds and pillows fealt like I was sleeping on building site materials. The bed was solid like what I’d imagine sleeping on a concrete block would be like and the pillows were like sand bags. So uncomfortable I hardly slept but that aside I couldn’t fault the place otherwise
Stayed 1 night in May 2024

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great value
Lovely hotel in a great spot. Great value. Would definitely recommend it
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great get away
Very quick and friendly check in. Very large room and all expected ammenities. Although there are a few areas which are showing a need to update overall experience was excellent. Bar and staff friendly and would highly recommend the stay.
Stayed 1 night in Mar 2024

4/10 Poor

Teresa

Travelled with family
Disliked: Property conditions & facilities, room comfort
Room was very cold one wall was wet with damp
Stayed 1 night in Feb 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my two daughters and sisters and brother and everything was perfect. They go above and beyond and in such an affable way. To make things special my girls has a special dessert made to suit their imagination and it really made things special. Beds are livable in as they are so cosy and the bathroom was larger then most London apartments and whole decor really modern and classic at the same time. Views from our window over the lake was phenomenal. We will be back.
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joanne

Stayed 1 night in Dec 2023