Holiday Inn Express Stoke On Trent by IHG

3.0 star property

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Exterior
Free daily self-service breakfast
Reception
Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
Stanley Matthews Way, Trentham Lakes, Stoke-on-Trent, England, ST4 4EG
  • Fenton Manor Sports Complex
    ‪2 min drive‬
  • Staffordshire University
    ‪3 min drive‬
  • Trentham Gardens
    ‪5 min drive‬
  • Manchester (MAN)
    ‪47 min drive‬

Room options

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 10 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room (with Free Hot Breakfast)

  • 10 sq m
  • Sleeps 2
  • 1 Single Bed

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express Stoke On Trent by IHG

Hotel with free breakfast, near Fenton Manor Sports Complex
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free self-service breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and conference space.
Holiday Inn Express Stoke On Trent by IHG offers 123 air-conditioned accommodations with a hairdryer and an iron/ironing board. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Stoke On Trent by IHG. During your stay, you're just a quick walk from bet365 Stadium. Free WiFi in public areas, a restaurant and a bar are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Fenton Manor Sports Complex and a few minutes from Kings Hall
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 463 square feet (43 square metres) and includes conference space. The business-friendly Holiday Inn Express Stoke On Trent by IHG also features a vending machine, coffee/tea in common area, and a front desk safe. For a fee, parking is available.

This 3-star Stoke-on-Trent hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Holiday Inn Express Stoke On Trent by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per day)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 463 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 6 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Holiday Inn Express Stoke On Trent by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1001 reviews
Rating 8 - Good. 327 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay bar prices abit high

Room was quite tight for a family as we needed a travel cot for our 14month old. He couldn't share the double sofa bed. Also I think it was just about overpriced at the bar. £10 for a large wine...and not even a very special one was abit excessive.
Stayed 1 night in Feb 2025

4/10 Poor

Bhupendra

Travelled with family
Liked: Property conditions & facilities
Reception attitude is very bad other staff is good
Stayed 3 nights in Feb 2025

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient staff
Stayed 3 nights in Feb 2025

8/10 Good

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely. The customer service was amazing, they couldn’t do enough for us. Breakfast was great but the food at the evening wasn’t good.
Stayed 1 night in Feb 2025

4/10 Poor

Joyandken

Travelled with partner
Liked: Cleanliness, staff & service
we like all express but this one was cold others were saying the same not just in the room parking was good and staff they brought us a heater
Stayed 1 night in Feb 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Last minute stay made welcoming

Staff were really lovely, providing food, despite my arriving late from a hospital visit when the kitchen was due to close. Super service. Bed was comfy. Shower ok and breakfast pancake machine always a winner. Secondary glazing very effective.
Stayed 1 night in Feb 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An enjoyable day

Excellent service from the moment we stepped in. The service from the young man behind the desk was efficient, caring and effective. The breakfast was a bonus, with plenty to choose from.
Stayed 1 night in Jan 2025

10/10 Excellent

Kaseta

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
I booked room for four but the sofa bed blocked the table and the chair i couldn't use them. I ended up using the bed to do my studies.
Stayed 2 nights in Jan 2025

6/10 Okay

Ben

Business traveller
Liked: Cleanliness

good enough

standard holiday in express, clean but basic with a reasonable breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

U

Stayed 2 nights in Jan 2025

6/10 Okay

Lucie

Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and efficient staff, good breakfast, ideal stay for visiting local attractions. Definitely stay there again
Stayed 1 night in Jan 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

All ok, issue with heater which was resolved quickly.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

8/10 Good

Steven

Stayed 4 nights in Jan 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 1 night in Jan 2025

2/10 Terrible

Helen

Stayed 11 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Easy check in and out, reception very helpful, room serviced every day (11 nights), decent wifi, good breakfast. Overall very peaceful
Stayed 11 nights in Dec 2024

6/10 Okay

Carl

Liked: Cleanliness, staff & service, property conditions & facilities

Better hotels locally with heating

Hotel was fine, but did not get a wink of sleep as the room was freezing hence no sleep! The aircon unit was set at it’s highest but still did not warm up
Stayed 1 night in Dec 2024

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Harvester restaurant next door was delicious.
Stayed 2 nights in Dec 2024

8/10 Good

Zandile

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024